VENICE MARCO POLO AIRPORT CAR RENTAL REVIEWS

All the rental counters are in the same area, but Europcar opened way later than everyone else. The other companies were already busy helping customers while this one still hadn’t started.

The car was in good condition and very new. There was no sales pitch during pickup, and the deposit was refunded quickly after drop-off.

Had a really great experience overall.

Queue efficiency is average, the deposit is very high at 950 euros, and it hasn't been refunded yet.

The service attitude was good, communication went smoothly, and there was no pressure to buy insurance. However, the efficiency was slightly low (perhaps it's a common issue in Europe...).

Excellent experience overall.

Easy to pick up, even easier to return, and the price is reasonable.

Right at the airport, super easy to find the counter.

This is my second time renting, and it's as great as always.

Picked up the car at Venice Airport. Remember to get a ticket from the machine at the entrance and wait in line. If there are many people, you might need to wait for a while. The car rental agent was an Italian man, and he was quite friendly. He upgraded us to an Audi A5, and the car was in great condition. We didn’t encounter any issues during the trip. Returning the car was also very convenient; just park it in the designated lot, where Europcar staff will assist with the process. Very quick and efficient.

Overall it was pretty good. The manual car was a bit sluggish, so the power was just average.

Pretty good overall.

Very satisfying

Staff were pretty good, easy to talk to, and all the paperwork went smoothly following the group rental instructions. The actual car they gave us was an Audi Q2.

Picking up the car is a bit of a process. You first need to head outside the terminal to the furthest parking lot pickup point, where the rental company’s shuttle runs back and forth. Overall the car was in good condition, and buying the insurance on the spot made everything super easy – you basically just grab the keys and go for both pickup and drop-off. Really recommend this company, the staff were very friendly.

The car was in good condition and the service attitude was excellent.

The rental location is easy to find, and the service is professional.

The whole process was really quick and straightforward.

I rent from this company a lot and they’ve been consistently great.

They didn’t try to upsell any extra insurance, which I really appreciated.