ROME CAR RENTAL REVIEWS

The service was excellent, and both picking up and returning the car were very quick.

Pretty good overall.

They even used Google Translate to talk to me...

Picking up and returning the car was super convenient, and they even upgraded the car for free. Just waiting to confirm if there will be any unreasonable charges.

This is my second time renting a car from your company, and the experience was excellent!

The rental company was great, it’s a local business and the whole process went really smoothly.

Super satisfied with the whole experience.

I got full coverage and the staff didn’t try to upsell anything. Just signed the papers and picked up the car—super easy and hassle-free.

First time renting from them. Very impressed.

Once again very excellent rental.

Deposit was refunded super fast, really impressed!

Pick-up and drop-off were both really smooth and convenient, and there were no hidden charges at all. After landing I got a text asking me to complete an online check-in form, and once that was done the paperwork at the counter went super fast. The car was in decent condition too — not brand new, but clearly well maintained.

Front desk staff were super welcoming, pickup and return were easy, and they even upgraded me to a nicer SUV for free.

Super satisfied overall, everything was great.

The service was excellent! The staff, especially those handling pick-up and drop-off, helped me resolve many issues. The car provided was of great quality, powerful, and impressive!

The location is clear.

Friendly attitude

Overall very satisfied. I purchased the QEEQ full insurance, and there was no upselling at the rental company; they just handed over the keys for me to pick up the car. The car had some scratches and minor dents, but they did not affect normal driving. These issues were already noted at the counter when picking up the car, and there were no disagreements during the return process. There was only a minor issue: the day after picking up the car, the tire pressure warning light for the left rear tire came on. I contacted QEEQ, and they provided a solution and assisted in communicating with the rental company. Later, I drove to a nearby rental branch, where the staff briefly inspected the car and said it was fine to continue driving. Not wanting to disrupt my trip, I went on my way. However, the same fault warning reappeared. After a few days of driving, worried about a potential blowout due to tire pressure issues, I found a gas station with an air pump. I inspected and adjusted the tire pressure myself, changing it from the irregular values of 4/4/4/2.1 to the standard 2.5/2.5/2.5/2.5. The warning light finally turned off. However, on the day before returning the car, the same tire pressure warning came on again, meaning the left rear tire likely had a minor air leak. This experience pushed me to learn how to handle tire pressure issues myself—so, in a way, it was a small adventure.

This was an excellent car rental experience, completely different from the various negative reviews seen online.

Very reliable and satisfying.

Super efficient rental process – got the car really quickly.