CAR RENTAL REVIEWS ON SICILY BY CAR IN ROME

Very convenient

Rome Termini train station is likely a major transportation hub, and by 8:40 in the morning, there were already many people in line for car pickup. We waited an hour for our turn. They had complete Hague certification, but the service staff strangely insisted on an international driving permit, which surprised us. It was different from what we had researched before. However, the staff members who handled the pickup and drop-off were very kind, and the car was excellent. The trunk could fit two 24-inch suitcases, two 20-inch suitcases, and still had extra space.

Totally satisfied. Great car, very fuel-efficient, and the service was absolutely top-notch. The staff were professional and courteous, overall a perfect experience—I'll definitely book again next time.

I will continue to rent from this company next time.

We booked a Skoda Octavia, but ended up picking up a local station wagon whose name we couldn't identify.

Renting a car at the Rome station was very easy to find. However, the pickup point required a bit of walking. Returning the car was straightforward; I just handed the keys to the staff without any unnecessary upselling or hassle. The journey went smoothly without any issues—a very pleasant car rental experience.

Really solid and trustworthy, and sometimes they even give you a free upgrade, which is such a nice surprise. Just remember to take clear photos of the car from every angle, inside and out, when you first get it. Other than that, nothing to worry about—the staff are all great.

Good value for money.

The service was warm and thoughtful.

The vehicle was in great condition, clean and tidy, equipped with a 360-degree camera, and the return process was very convenient.

The booked car model was unavailable, so I was given an MG SUV with average condition. The return location on the map was incorrect, but it wasn’t a big issue. After circling around once, I managed to find it successfully.

Many car rental companies are located together. First, you need to get a ticket number and wait for a few turns, which took about ten minutes. Pretty quick. The staff on site were very friendly and didn't aggressively push insurance; they simply asked whether I had insurance, as driving on narrow mountain roads like those in Amalfi or Sicily might make it necessary. This time, they emphasized the need for an international driving license and mentioned that it could result in a fine if the police checked and you didn't have one, so it's important to take note for next time. After signing the waiver and acknowledgment form, the process went smoothly. Since I had reserved a Q5, a luxury car, they kindly asked to register my return flight details as well. It seems this requirement for an international driving license and return flight information is related to renting luxury cars; I didn't encounter this in other countries before. Just sharing this as a friendly reminder to others.

Everything was excellent.

Super satisfied overall, everything was great.

Simple and hassle-free.

This car rental company is my top choice; their customer service is excellent.

Overall very satisfied. I purchased the QEEQ full insurance, and there was no upselling at the rental company; they just handed over the keys for me to pick up the car. The car had some scratches and minor dents, but they did not affect normal driving. These issues were already noted at the counter when picking up the car, and there were no disagreements during the return process. There was only a minor issue: the day after picking up the car, the tire pressure warning light for the left rear tire came on. I contacted QEEQ, and they provided a solution and assisted in communicating with the rental company. Later, I drove to a nearby rental branch, where the staff briefly inspected the car and said it was fine to continue driving. Not wanting to disrupt my trip, I went on my way. However, the same fault warning reappeared. After a few days of driving, worried about a potential blowout due to tire pressure issues, I found a gas station with an air pump. I inspected and adjusted the tire pressure myself, changing it from the irregular values of 4/4/4/2.1 to the standard 2.5/2.5/2.5/2.5. The warning light finally turned off. However, on the day before returning the car, the same tire pressure warning came on again, meaning the left rear tire likely had a minor air leak. This experience pushed me to learn how to handle tire pressure issues myself—so, in a way, it was a small adventure.

This was an excellent car rental experience, completely different from the various negative reviews seen online.

Highly recommend Sicily by Car rental company for their excellent service and quick vehicle inspection process.