SICILY BY CAR CAR RENTAL REVIEWS

Very convenient

Put them under a bit of pressure as only booked the night before - but no issues at all and counter staff and warehouse staff are great

Easy to use

Satisfied

Overall satisfied, but the originally booked Volkswagen was replaced with a Fiat.

We originally booked pickup and drop-off at 10 AM, but we arrived earlier after clearing customs and went to the rental store. After communicating with the staff, they allowed us to pick up the car at 9 AM and return it at 9 AM. Although we reserved a Peugeot 3008, they gave us a SEAT instead. The car had enough space—it fit a 30-inch suitcase, two 20-inch suitcases, three carry-on bags, and a large carton, which was quite impressive. Last year, we rented a 3008 and were given a 308. My husband, who was the driver, said the SEAT felt less powerful compared to the 308. The car was quite new, with only around 8,000 kilometers on it. It was a gasoline vehicle and consumed more fuel, but everything else was fine. We purchased full insurance separately, which cost 535 euros for 10 days. It was expensive, but it gave us peace of mind.

The service was pretty good, and the deposit refund was processed very quickly.

I will continue to rent from this company next time.

We booked a Skoda Octavia, but ended up picking up a local station wagon whose name we couldn't identify.

The price is very affordable, and there are no hidden charges.

Very satisfied

The service was warm and thoughtful.

Purchased full insurance offline, handed over the car keys and left. Very hassle-free.

The vehicle was in great condition, clean and tidy, equipped with a 360-degree camera, and the return process was very convenient.

I was very satisfied with the entire rental process this time. It's much better than the previous experience with Hertz, which randomly charged extra fees. The car return process was also promptly inspected in person!

Overall service is satisfactory, but the key considerations are whether the deposit is refunded promptly and if there are any hidden charges.

The process was handled quite quickly.

The car is relatively new and easy to drive.

Convenient and fast.

Pretty good, but the insurance is too expensive.

This car rental company is my top choice; their customer service is excellent.