VIENNA CAR RENTAL REVIEWS

The service was pretty good, and they explained what passes are needed for cross-border travel to the Czech Republic.

Everything went really smoothly with both pickup and return, and the car itself was a bright red, super new, and absolutely gorgeous.

Driving a Toyota Corolla during the National Day holiday was a fantastic experience. The wheels sped through Austria, Germany, and the Czech Republic, proving that the Corolla truly deserves its reputation as the king of family sedans!

The meeting point was in front of the NH Hotel, not the NL Hotel mentioned in the pickup guide, which doesn't even exist. We waited at the NH Hotel for 40 minutes before being picked up.

This is one of the only few rental companies at Vienna Airport’s car rental center that still accepts Mainland Chinese driver’s licenses. The whole process was quick and easy, no hard sell on extra insurance, the car was in great condition, and unlike Dryyve they don’t take a deposit upfront, just a pre-authorization. Returning the car was straightforward too.

Customer service is always online and easy to reach whenever you need them.

Extremely satisfied.

Excellent and satisfying, the car is very new.

The car rental company provided excellent service and was very efficient. Returning the car was simple, and the credit card hold was released the same day.

Very satisfied.

It was okay overall. Since I’d already bought insurance back home and didn’t take theirs, they went over the car super carefully and the inspection dragged on for about half an hour.

The car was in good condition, and the airport transfer made for a perfect trip to the Austrian lake region.

Very professional, also thoughtfully suggested avoiding refueling on highways (about 0.5 euros more per liter).

The staff had a very good attitude during pickup, no hidden charges or forced sales. Paying some additional taxes is normal in Vienna.

Pretty good.

Really easy to use and handle everything.

My flight landed in the morning and as soon as I walked out of the terminal I could see the shuttle pickup point (NH Hotel). At that time there seemed to be no other customers, the driver was already waiting so I didn’t even need to call. The rental office is about a 10-minute drive from the airport and the whole pickup process was pretty quick. Just make sure you bring all your travel companions with you when you go to pick up the car, because the parking lot you see right outside the terminal doesn’t offer any short-term free parking for drop-off; the minimum charge is 6€ even if you’re only there for 3 minutes.

The service attitude was excellent, and they even offered a car to take us to the airport. Great value for money!

The location was pretty easy to find, but the service was a bit slow.