CAR RENTAL REVIEWS ON HERTZ AT VIENNA AIRPORT, VIE

No queues, quick pickup

The parking lot is really poorly lit, it’s almost dark. The car already had damage on it—dents and scratches—but no one told us that when we picked it up. At first we thought we’d caused it ourselves, and only later, after carefully checking the pickup photos, did we realize the damage was already there. Honestly, there’s a real risk hidden in this process.

The Security Deposit for the car to hire was rediculous. 1000 euro was roughly $1600 AUD for me. This required me to shift money around on pickup to cover and i still haven’t received the funds back which is inconvenient currently for the rest of my trip where I need the $$$. I also checked over the car before leaving and lucky I did as there was damage on the roof which has not been documented from the previous rental driver. This was a near miss and I could easily have been slapped with the bill as a result.