PORTUGAL CAR RENTAL REVIEWS

Pickup was pretty quick and drop-off was super fast.

I'm really satisfied.

My language skills aren’t great, but the staff were really patient and took their time communicating with me.

Pretty good overall.

No issues. Always reliable

No issues

The actual rental was a hybrid Toyota Corolla station wagon, which perfectly accommodated my colleague's large suitcase during the trip. The car was quite new, with less than 5000 kilometers on it, and offered a great driving experience.

I was extremely satisfied.

Super satisfied overall – the car was in great condition and both pickup and return were really quick.

The staff had such a warm smile that it instantly took away all my travel fatigue.

The car rental company is excellent, with no forced promotion of insurance.

The two staff members were very friendly. One was responsible for reception, and the other prepared the car. They briefly explained the insurance options. After seeing the QEEQ full insurance details, they did not try to upsell. All charges were clearly outlined. During car pickup, two deposits were charged: one for about €2000 as the vehicle deposit, which was refunded on the spot after inspection upon return; and another for €150, which was a prepaid amount for ETC rental and toll fees. This was settled within a month after the car was returned—our settlement took less than 20 days. Both the car pickup and return processes were straightforward. The condition of the car was clearly explained, and pre-existing minor scratches were marked. During return, they conducted a basic check, and as long as there were no major issues, they were not overly picky.

The car rental experience was absolutely amazing.

Waited in line a bit long, but the staff went through the contract terms in detail on-site and quickly fixed any issues they found. I got both paper and digital copies of the contract right away. Their service attitude was excellent. When I returned the car, they inspected it on the spot, confirmed there were no problems, checked the car back in immediately, and told me right there that the deposit would be refunded to my account. Very efficient.

Fantastic rental company – both pickup and return were super easy. Paperwork was simple, the car was basically brand new and really smooth to drive. Very fuel-efficient and easy to handle, especially on the narrow roads in Lisbon’s old town and in a few mountain villages. For two people with luggage, this little car was perfect and made the whole trip even more enjoyable with the beautiful scenery along the way.

Quick service. Very pleasant and helpful staff

As always. I love you service from the beginning til the end.

The staff were really friendly and helpful.

Excellent service.

1. Very professional – they checked the car carefully at pickup and return, got everything done efficiently with no pointless chit-chat. 2. Staff at the counter were quite friendly. Service speed was “typical European” (so, not exactly fast). The deposit was on the high side, and they did try to offer their own insurance, but it wasn’t pushy. After the 70% discount it didn’t seem expensive, but I’d already bought coverage on QEEQ. 3. They upgraded me to a hybrid Ford Puma, which was awesome. Drove around for three full days and only had to refuel once. The lane-keeping assist was a nice bonus. 4. From what I could tell as an experienced driver, the roads were in good condition, but they were quite narrow and there weren’t many people around, so having insurance is definitely important.