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Alamo, Lisbon International Airport Car Rental

Alamo 2000+ ratings, 12 reviews

Lisbon, Lisboa, Portugal

7.5 / 10 Good

Alamo - Lisbon International Airport Information, Car Rental Instructions & Policies

Address

HUMBERTO DELGADO INTL AIRPORT, ALAMEDA COMUNIDADES PORTUGUESA, LISBON, 1700-111, PT

Telephone

+351218486191

Pick-up Instructions

The Alamo - Lisbon International Airport car rental location is in terminal

You can walk to the counter of Alamo - Lisbon International Airport car rental.

In the arrivals hall, follow signs for rental car. Proceed to counter to create rental contract, then follow instructions on how to walk to your vehicle on the second floor rental car park. No shuttle is required.

Drop-off Instructions

Please return the vehicle to rent a car multileve parking of lisbon airport. Address:Alameda das Comunidades Portuguesas, 1700-007 Lisboa, Portugal Coordinate:38.76769155528099, -9.127699298749317

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
06:00 -23:59
06:00 -23:59
06:00 -23:59
06:00 -23:59
06:00 -23:59
06:00 -23:59
06:00 -23:59

Security Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards(pre-authorization)
Representative Car ModelsDeposit Amount (approx.)Business Days Required for Refund

Other car models

Pack up ^
EUR 100030-60

Opel Corsa

Kia Rio Hb

Toyota Yaris Or Similar

Nissan March

Pack up ^
EUR 60030-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master

Visa Master

E-voucher

Accepted on mobile, a printout is not required.

Age requirements

19 - 80 years old

Young Driver Fee applies at 19 - 20 years old with charge of EUR 10 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

For local renters, you need to bring:

Full driver's license issued in Portugal

Additional Extras

To be updated

Cross Border

Allowed:

Policies differ depending on which country you are traveling to.
CountriesCharges

Andorra

Austria

Belgium

Czech Republic

Denmark

Finland

France

Germany

United Kingdom

Show More

Andorra

Austria

Belgium

Czech Republic

Denmark

Finland

France

Germany

United Kingdom

Italy

Liechtenstein

Luxembourg

Netherlands

Norway

Spain

Slovenia

Sweden

Switzerland

EUR 10 per day
If the Renter needs to drive outside Portugal, they must inform the branch in advance and obtain authorization. Crossing the border without authorization will constitute a breach of the Rental Agreement and may result in additional fines.

Not allowed:

Taking rental cars to the countries that are not listed in Allowed is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 1180.8-3690 for other car models.

EUR 1180 for Opel Corsa,Toyota Yaris Or Similar,Nissan March,

EUR 1970 for Ford Focus Auto, Hybrid,Kia Ceed,Nissan Juke,Ford Focus Kombi,Mercedes E-class,Audi A4 Avant,

EUR 2830 for Volkswagen Taigo,Seat Leon Sportstourer,Au A3-sportback,Nissan Sentra,Bmw 5 Series,Volkswagen Eos,Opel Vivaro 9 Seater,Volvo V60,Volvo V60,Opel Grandland,Kuga Winter Tyres,Volkswagen T-cross,Audi Q3,Renault Grand Scenic,Mercedes-benz C300 Or Similar,Toyota Corolla,Bmw 5 Series Estate,Mercedes C-class,Renault Espace V,Chevrolet Corvette Convertible Or Similar,Mercedes C Class,Volkswagen Virtus,Vw Touran Tsi,Vw Passat Variant,

EUR 3690 for Mercedes Cla Shooting Brake,

EUR 2830 for Volkswagen Taigo,Seat Leon Sportstourer,Opel Vivaro 9 Seater,Opel Grandland,Kuga Winter Tyres,Audi Q3,Bmw 5 Series Estate,Audi A4 Avant,Mercedes C Class,

EUR 1970 for Ford Focus Auto, Hybrid,Kia Ceed,Nissan Juke,Ford Focus Kombi,

Theft Insurance Excess differs by car model:

EUR 1180.8-3690 for other car models.

EUR 1180 for Opel Corsa,Toyota Yaris Or Similar,Nissan March,

EUR 1970 for Ford Focus Auto, Hybrid,Kia Ceed,Nissan Juke,Ford Focus Kombi,Mercedes E-class,Audi A4 Avant,

EUR 2830 for Volkswagen Taigo,Seat Leon Sportstourer,Au A3-sportback,Nissan Sentra,Bmw 5 Series,Volkswagen Eos,Opel Vivaro 9 Seater,Volvo V60,Volvo V60,Opel Grandland,Kuga Winter Tyres,Volkswagen T-cross,Audi Q3,Renault Grand Scenic,Mercedes-benz C300 Or Similar,Toyota Corolla,Bmw 5 Series Estate,Mercedes C-class,Renault Espace V,Chevrolet Corvette Convertible Or Similar,Mercedes C Class,Volkswagen Virtus,Vw Touran Tsi,Vw Passat Variant,

EUR 3690 for Mercedes Cla Shooting Brake,

EUR 2830 for Volkswagen Taigo,Seat Leon Sportstourer,Opel Vivaro 9 Seater,Opel Grandland,Kuga Winter Tyres,Audi Q3,Bmw 5 Series Estate,Audi A4 Avant,Mercedes C Class,

EUR 1970 for Ford Focus Auto, Hybrid,Kia Ceed,Nissan Juke,Ford Focus Kombi,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.7 mi from Lisbon Airport

Railway Stations

1.5 mi from Gare Do Oriente

3.8 mi from Rossio Station

3.8 mi from Santa Apolonia Train Station

Hotels

3.4 mi from Lisbon Serviced Apartments - Benformoso

3.7 mi from Spirit of 1512 by Lisbon Unique Apart

6 mi from BELÉM TERRACE by HOMING

Other Landmarks

3.4 mi from Liberty Avenue

3.5 mi from Aqueduct Of The Free Waters

3.9 mi from Santa Justa Elevator

CHECK RATES
Map view of Alamo Store Location
coordinates: 38.767758 -9.12765

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points： 7.5 / 10 Good

  • Vehicle condition: 3.0
  • Vehicle cleanliness: 3.3
  • Spaciousness: 3.0
  • Counter staff: 3.3
  • Pick-up location: 3.2
  • Drop-off location: 3.4
  • Pick-up time: 30-60 mins
  • Drop-off time: 0-10 mins

  • M.Travis

    Lisbon

    7.7 /10 Good

    Reviewed: Sunday, January 13, 2019

    When renters have pre-booked and provided all the driver information they should receive quicker service than someone who has not pre-booked but this does not appear to happen!
    Read More >

  • C.Germain

    Lisbon

    9.7 /10 Excellent

    Reviewed: Sunday, June 9, 2019

    The easy way to get the car at the counter location and time to be serve by clerck at Guerin stand.
    Read More >

  • R.Raj

    Lisbon

    5.3 /10 Average

    Reviewed: Wednesday, September 4, 2019

    I want to start by saying that this was the worse car rental experience of my life. I rented a minivan. It took over 3 hours of waiting in line before I could get the car. And, it was all downhill from there. On the second day, after our day trip, we were headed to Castro Marim. However, right when we were ready to leave, the minivan started showing me a "service required" light. I had to drive all the way to the airport to swap out the car for another minivan. Our trip to Castro Marim was delayed by 2+ hours and we didn't get there until past midnight. But that's not all of it, the 2nd minivan we got was even worse. About an hour into our drive, it started showing me all sorts of warning lights on the dashboard, including, "Brake System Failure", "Stop", and more. The lights in the entire car were flashing every few mins. It was really scary and traumatizing for everyone in the car. We pulled over multiple times and restarted the car (as instructed), which resolved the issue each time. However, when we got to our rental house, the car died right at the gate blocking other cars from getting into the property. We had to drag all of our luggage through a long path in the middle of the night. The next morning I got in touch with customer service, who arranged for a tow truck to pick up the car and a taxi to pick me up and drive me to Faro airport to pick up yet another minivan. This 3rd car had a broken sunroof shade and made our drive very uncomfortable. I chose to pay a premium on a car rental to ensure we would avoid these types of issues. However, that was not the case. I was in Portugal for 5 days with my family and lost about a day and a half because of all these issues with the cars. Again, this was the worse car rental experience of my life. I am considering posting reviews with my experience on the 3rd party sites. Contacted Alamo/Guerin multiple times but they have not gotten back to me.
    Read More >

  • L.Soares

    Lisbon

    10 /10 Excellent

    Reviewed: Friday, September 6, 2019

    all went smoothly
    Read More >

  • V.Araujo

    Lisbon

    7 /10 Good

    Reviewed: Thursday, September 19, 2019

    We had to wait 4 hours to pick up the vehicle. Very slow process. When i picked up the vehicle light on dash to add Blue. I brought this to attendant attention i was told i would to wait at least before they address it. It cost me 22.50 euros to fill up.
    Read More >

  • D.Vieira

    Lisbon

    9 /10 Excellent

    Reviewed: Tuesday, June 2, 2020

    Please please please check the tire pressure. This is the third time that it shows low tire pressure. I spent another 30+ at the repair fácil getting them to figure out how to fix the tire pressure. Everything else was great!
    Read More >

  • Dora Den(n)is

    Lisbon

    10 /10 Excellent

    Reviewed: Wednesday, February 12, 2020

    The pickup and drop-off process was very quick! The staff was also very friendly! Highly recommended!
    Read More >

  • Isidore Augustine

    Lisbon

    10 /10 Excellent

    Reviewed: Friday, February 23, 2024

    Great, the service is warm and patient, and there's a self-service machine.
    Read More >

  • Andre Isabel

    Lisbon

    8 /10 Very good

    Reviewed: Tuesday, September 10, 2024

    The actual rental company is Guerin.
    Read More >

  • Beacher Leigh

    Lisbon

    2 /10 Poor

    Reviewed: Sunday, November 10, 2024

    Read More >

  • Cash Stevenson

    Lisbon

    10 /10 Excellent

    Reviewed: Thursday, November 14, 2024

    Very satisfied!
    Read More >

  • Grover Gabriel

    Lisbon

    10 /10 Excellent

    Reviewed: Wednesday, December 4, 2024

    The car is pretty good and picking it up is convenient.
    Read More >

  • Boyd Nichol(s)

    Lisbon

    4 /10 Average

    Reviewed: Wednesday, February 26, 2025

    Read More >

  • Maxine Commons

    Lisbon

    2 /10 Poor

    Reviewed: Saturday, July 26, 2025

    Read More >

  • Montague Dorothea

    Lisbon

    8 /10 Very good

    Reviewed: Thursday, October 23, 2025

    The service was good, but the car provided had numerous scratches and damages.
    Read More >

More Car Rental Brands at Lisbon Airport

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What's the address of the rental location?

HUMBERTO DELGADO INTL AIRPORT, ALAMEDA COMUNIDADES PORTUGUESA, LISBON, 1700-111, PT

What is the Telephone Number?

+351218486191

How to Pick up from Branch or Car Park & After Hours Pickup Must-know?

The Alamo - Lisbon International Airport car rental location is in terminal

You can walk to the counter of Alamo - Lisbon International Airport car rental.

In the arrivals hall, follow signs for rental car. Proceed to counter to create rental contract, then follow instructions on how to walk to your vehicle on the second floor rental car park. No shuttle is required.

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

Please return the vehicle to rent a car multileve parking of lisbon airport. Address:Alameda das Comunidades Portuguesas, 1700-007 Lisboa, Portugal Coordinate:38.76769155528099, -9.127699298749317

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

Accepted on mobile, a printout is not required.

What are the Driver's Age Requirements for this Car Rental Company?

19 - 80 years old

Young Driver Fee applies at 19 - 20 years old with charge of EUR 10 per day approximately.

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

  • For foreign renters, you need to bring:

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

    EU/EEA Driving License

    EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

  • For local renters, you need to bring:

    Full driver's license issued in Portugal

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    0.7 mi from Lisbon Airport

  • Railway Stations

    1.5 mi from Gare Do Oriente

    3.8 mi from Rossio Station

    3.8 mi from Santa Apolonia Train Station

  • Hotels

    3.4 mi from Lisbon Serviced Apartments - Benformoso

    3.7 mi from Spirit of 1512 by Lisbon Unique Apart

    6 mi from BELÉM TERRACE by HOMING

  • Other Landmarks

    3.4 mi from Liberty Avenue

    3.5 mi from Aqueduct Of The Free Waters

    3.9 mi from Santa Justa Elevator

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