An easy way to visit Portugal an get a car at the airport and to return it.

Very satisfied!

Extremely dissatisfied. Out of the 20 countries where I have self-driven abroad, this was the worst experience. On the second day of the rental, I lost the car key due to my own mistake. A local friend in Portugal tried to help me pick up a spare key from the airport, but I was told I had to go in person. So I took a taxi to the rental location at the airport, only to be told there was no spare key. I was then instructed to personally call the towing company and return to the car's location myself. I took another taxi back to the car and waited for hours. When the tow truck arrived, the towing company said the car must be taken to a repair shop, not the rental office. Additionally, I had to bear all the resulting fees (towing, key replacement, refueling, labor, road service, etc.) myself, as the insurance did not cover them. This was my worst car rental experience ever! Remember the name Alamo. Never rent from this company.

Great, the service is warm and patient, and there's a self-service machine.

The pickup and drop-off process was very quick! The staff was also very friendly! Highly recommended!

The lady at the counter proposed any upgrade saying it would be a diesel car so more economic. But at the pickup it was not a diesel car. Very desapointing to pay for that.