On May 25th, we rented a car from Alamo at the Portugal airport for four days. On the afternoon of the 26th, thieves smashed the rear right side window near Sintra Palace and stole a bag. On the 27th, we went to the car rental location to exchange the car and paid a glass damage fee of €252.15. On the morning of the 29th, around 5 AM, we returned the car through the self-service process. After returning home, the rental company charged an additional €676.50, claiming that the windshield of the second car was damaged. Despite multiple communications through the rental platform, they fabricated this claim and failed to provide evidence of the windshield being smashed. Alamo is a reputed car rental company, so why is there a blatant lack of basic honesty?