FLORENCE INTERNATIONAL AIRPORT CAR RENTAL REVIEWS

The car rental process was smooth, returning the car was hassle-free, and the staff were really nice.

Good service

Great service!

Overall, AVIS has relatively low efficiency. The wait time for picking up the car was long. When inquiring about how to return the key, I was instructed to use a keybox for self-service drop-off, but I was later charged a late return fee. The store's phone was unreachable. The actual car model provided was not very satisfactory, with poor handling.

Very good.

The price is very affordable, and there are no hidden charges.

No waiting in line, super quick process, and no hard sell on insurance.

Overall good. The car was very new, with just over 7000 km mileage. It is rear-wheel drive, which sometimes lacked power when driving in the Tuscan countryside, especially on gravel roads or uphill dirt roads.

Very good

The staff at the shop were really friendly and welcoming.

Overall satisfied, but it's a pity there are no smaller cars.

Not bad, QEEQ is always responsive to inquiries.

Really friendly staff and super fast pick-up. They just asked if I already had insurance and didn’t try to hard-sell their own. I’d originally booked a VW T-Roc, but they first gave me an EV. I wasn’t happy with that, asked for a petrol car instead, and they immediately switched it to a Volvo XC60 that was basically brand new. Drove really comfortably. We returned the car after 10 pm; the desk told us they have staff there until 11 pm, and if no one’s around you can just drop the key in the box by their office door. Drop-off was smooth and hassle-free.