PALMA DE MALLORCA AIRPORT CAR RENTAL REVIEWS

The service was quite good. Vehicle inspection was very thorough, so it's essential to purchase full insurance.

Not bad, but they asked me to add insurance and I refused.

The overall service was excellent and very patient.

Very good, a pleasant experience.

Very satisfied

Servizio vergognoso. Attesa da 2h è completamente inaccettabile.

The service was good overall, but the business is extremely busy. I had to wait in line for almost an hour to pick up the car, so plan your rental time accordingly.

Pretty good.

The car they gave me was too large for narrow Majorca roads. The check in process was laborious with the staff giving misleading information in order to try to get me to take insurance (I already had excess insurance). I will never use Record Go again!

All worked well

Very satisfied.

Excellent!

The pick-up and drop-off process is simple and efficient.

Our car rental experience was an absolute disaster. When we arrived at the rental company, there were over 50 people waiting — many of them literally sitting or lying on the floor. Despite having a reservation for a specific time, we had to wait more than two hours to collect our car. The service was appalling. The staff at the counter were extremely rude and unprofessional, offering no help or explanation for the delay. The situation at the key collection point was just as bad — chaotic and poorly organized, with staff showing no courtesy or basic customer service. Same for the drop off service. I would not recommend this company to anyone. It was a truly frustrating and disappointing experience.

The fuel tank was full, but CarPlay didn't work; however, the service at the store was excellent.

Pretty good.