SEVILLA CAR RENTAL REVIEWS

Good

The car was in excellent condition, and the staff mentioned that buying the company’s full insurance would cover everything without any extra fees. However, we had already purchased comprehensive insurance on QEEQ.

Very satisfied. After reading some reviews mentioning aggressive insurance upselling, I was a bit worried. However, the rental company only asked once, and when I declined, that was it. Their attitude during both pickup and drop-off was great. Only a 200-euro deposit was required, and just one card for the guarantee. The car itself was quite new with only 9,000 kilometers, easy to drive, and overall excellent.

Pickup was convenient; Budget and Avis operate as one company now, using electronic receipts, so you can grab the keys and go. The car was relatively new, with a mileage of over 10,000 kilometers. It was a hybrid, possibly due to environmental restrictions in large cities. However, the transmission had issues, as it sometimes wouldn’t shift beyond third or fourth gear on the highway.

Very good, excellent service.

Returning the car by following the navigation was still somewhat tricky near the store. After circling a few times, I eventually found it. At the store, I spent 50 euros on full coverage for two days, which was roughly the same as the rental cost. However, it meant I didn't have to pre-authorize a 2000-euro deposit—paying for peace of mind. When returning the car, the staff checked the mileage and fuel level, and since everything was fine, the process was completed smoothly.

Overall, I am quite satisfied with the rental company. Although it is a bit far from the airport, when you reach the P2 parking lot, you'll find a small yellow shuttle with the rental company's logo to pick up customers. The shuttle bus takes you directly to the rental office, where the process is efficient. The cars are relatively new, very comfortable to drive, and it's convenient to refuel, as there are clear instructions on the fuel cap about which type of fuel to use. However, the only downside is the mandatory insurance purchase. Even though I already bought insurance through QEEQ when booking, I still had to buy it again. In the future, I will only purchase basic insurance on QEEQ.

Very good

Para mí la mejor reserva y gestión de mi vida. Cliente para toda la vida!

The car had some issues, so they let me exchange it at a nearby store. There are many locations, and they even upgraded the vehicle for free.

I rented a Nissan Qashqai but was given a Volvo XC40 instead. It's a much bigger car, and it's also brand new with only 2000 km on it. Very nice! It was very spacious for the four of us. We added full insurance at the car rental office, and the price was acceptable. Returning the car was also quite simple.

The car pickup process was quick with no upselling. However, the store's opening time for car pickup was delayed by over ten minutes because the staff arrived late. The car was in excellent and very new condition.

The store is located very close to the train station and easy to find. Procedures are straightforward, but there is upselling; you can simply decline. You need to take the elevator to the underground parking lot on level -3 to locate the car yourself. When returning the car, the store conducts a strict inspection and appears somewhat unreasonable. Old damages on the car require proof with photos taken when picking up the car, and the photo's date must also be checked.

Efficient and no upselling.

Satisfied

The overall service is quite good. They introduce additional insurance but do not force you to buy it; it’s entirely up to your choice. The car provided was not the one reserved, but its condition was good and the trunk space was spacious enough.

Buen auto y buena experiencia.

Buena plataforma aún y en reservas de último minuto.

Pretty good, smooth communication in English.