SEVILLA CAR RENTAL REVIEWS

Good

The car was in excellent condition, and the staff mentioned that buying the company’s full insurance would cover everything without any extra fees. However, we had already purchased comprehensive insurance on QEEQ.

Arrived at the store on time but did not get the reserved car model. Refused to upgrade the model unless purchasing the in-store insurance. The staff initially gave a larger but more rundown MG, with parts of the undercarriage guard falling off. Request to change the car was denied. After over an hour of communication with the platform and finally contacting the store manager, we got a SEAT. The staff were very rude.

Very satisfied. After reading some reviews mentioning aggressive insurance upselling, I was a bit worried. However, the rental company only asked once, and when I declined, that was it. Their attitude during both pickup and drop-off was great. Only a 200-euro deposit was required, and just one card for the guarantee. The car itself was quite new with only 9,000 kilometers, easy to drive, and overall excellent.

Pickup was convenient; Budget and Avis operate as one company now, using electronic receipts, so you can grab the keys and go. The car was relatively new, with a mileage of over 10,000 kilometers. It was a hybrid, possibly due to environmental restrictions in large cities. However, the transmission had issues, as it sometimes wouldn’t shift beyond third or fourth gear on the highway.

Very good, excellent service.

Overall, I am quite satisfied with the rental company. Although it is a bit far from the airport, when you reach the P2 parking lot, you'll find a small yellow shuttle with the rental company's logo to pick up customers. The shuttle bus takes you directly to the rental office, where the process is efficient. The cars are relatively new, very comfortable to drive, and it's convenient to refuel, as there are clear instructions on the fuel cap about which type of fuel to use. However, the only downside is the mandatory insurance purchase. Even though I already bought insurance through QEEQ when booking, I still had to buy it again. In the future, I will only purchase basic insurance on QEEQ.

Very good

Excellent.

Para mí la mejor reserva y gestión de mi vida. Cliente para toda la vida!

I rented a Nissan Qashqai but was given a Volvo XC40 instead. It's a much bigger car, and it's also brand new with only 2000 km on it. Very nice! It was very spacious for the four of us. We added full insurance at the car rental office, and the price was acceptable. Returning the car was also quite simple.

The car pickup process was quick with no upselling. However, the store's opening time for car pickup was delayed by over ten minutes because the staff arrived late. The car was in excellent and very new condition.

The store is located very close to the train station and easy to find. Procedures are straightforward, but there is upselling; you can simply decline. You need to take the elevator to the underground parking lot on level -3 to locate the car yourself. When returning the car, the store conducts a strict inspection and appears somewhat unreasonable. Old damages on the car require proof with photos taken when picking up the car, and the photo's date must also be checked.

It's okay, but the wait time for picking up the car was too long.

Efficient and no upselling.

Satisfied

The overall service is quite good. They introduce additional insurance but do not force you to buy it; it’s entirely up to your choice. The car provided was not the one reserved, but its condition was good and the trunk space was spacious enough.

Buen auto y buena experiencia.

Buena plataforma aún y en reservas de último minuto.

They charged extra for the refueling service and were unreasonable when questioned.

Pretty good, smooth communication in English.