CAR RENTAL REVIEWS ON ENTERPRISE IN SEVILLA

The service representative was extremely friendly and attentive. They upgraded us to a Megane for free. The car was new and in great condition. Super satisfied.

Totally nice staff and prompt service.

The car pickup process was acceptable except for the aggressive promotion of insurance.

Arrived an hour late but got a free upgrade (≧◇≦)

We got pretty lucky – the car we picked up was almost brand new, came with built-in navigation and a 360° camera, and it drove really smoothly. Returning it was a bit of a hassle though. We did a one-way rental and arrived after the branch had already closed. We’d double-checked with staff beforehand and were told to park in the designated area and drop the keys in the return box. The next day the branch suddenly called asking for the license plate number because no one had passed on the info internally and they couldn’t find the car at first, which gave us quite a scare.

Great service

Had some issues when picking up the car, but returning it was very smooth and didn't affect catching the train.

Had to wait more than 2 hours after arriving at Seville Airport before they finally had a car for me. The car itself was fine, just a bunch of scratches… I took photos of every single one! Staff were reasonably polite and, to be fair, they didn’t push extra insurance on me when they saw I wasn’t interested. They just warned me that a single scratch would cost €1,400, which is insanely expensive – easily the priciest company I’ve ever used. I’m used to paying maybe €300–500 for minor damage. I told them fine, I’ll make sure I don’t give you even one new scratch! The deposit was €300 and it was refunded instantly when I returned the car in Barcelona.

Hardly any queue, we got it done right away. We went around 8 PM.

Upgraded the vehicle for an additional fee, overall it was good.

The service was quite good.