CENTAURO CAR RENTAL REVIEWS IN ITALY

Service overall was pretty good. The only awkward part was at pickup—because I didn’t buy their insurance, the staff member seemed a bit unhappy, and their English wasn’t great either. When I returned the car though, both the guy who checked the car and the counter staff were super friendly. The deposit refund was insanely fast: as soon as they finished the inspection, the money was back. Since I didn’t take the rental company’s insurance, I had to leave a deposit of about €1,500 in total—around €150 as a fuel deposit and the remaining €1,300 as a pre-authorization for potential damage to the car.

Pretty good overall. The shuttle took a bit longer than expected, but the service was solid and the car was really new.

Pretty good overall.

Pretty good overall, but picking up the car felt like a bit of a mystery box—you don’t really know what you’ll get.

The car was pretty new and really smooth to drive. Huge shoutout to the staff member who did the final check for us at Termini. When he saw the scratch on the rim from hitting the curb and just waved it off like it was nothing, he instantly became the most handsome man in all of Italy in my eyes. We didn’t get our full deposit back in the end though, probably because we returned the car late and the fuel was still about 100 km short of a full tank.

Pickup and return were both super easy. The location near Milan Central Station is convenient, and I got a nearly brand‑new car with only about 5,000 km on it. The car was in great condition and the whole experience was smooth with no issues at all.

Super satisfied with the whole experience.

Small local rental company – if you’re hoping for a free upgrade, this isn’t the place, their lot only has cars in the same class. We booked a Tiguan (or similar) and even though there were several Tiguans still in the lot, they gave us a Hyundai Tucson instead, so I seriously doubt they pay attention to the exact model on the booking. That said, the car itself was almost brand new, a 2025 model with ACC, lane-keeping and other features, so it was great to drive on the highway. Before returning the car we spent €5 at a self-service wash just to rinse off the exterior, and even though we didn’t fill the tank all the way until it clicked, it was at about 92% and they still refunded the fuel deposit without any issues.

Absolutely perfect.

We had to change our drop-off location at the last minute and paid an extra 150 euros. Overall the whole process was smooth. Because we changed the return point, they checked the car really thoroughly, but luckily I’d taken photos of the car’s condition beforehand, so everything was cleared up quickly.

Super satisfied! The front desk lady was incredibly responsible and helped us sort out lots of issues. I’d definitely come back to them next time.

Service was great, no hidden charges, everything was explained very clearly.

They did try to upsell a bit, but once I said no they didn’t push it. Got a free upgrade to an SUV, so overall the experience was pretty good.

Pickup was easy, drop-off was super quick, overall a pretty smooth experience.

Pretty good overall.

The shuttle was really convenient—just head to Gate 17 on the second floor, and there was no line at the counter. The Seal U is basically the same as the Qin back home, a hybrid, but honestly it’s not fuel‑efficient at all. I’d recommend going with a smaller car instead.

Very professional and took the time to explain everything clearly.

Super satisfied with the whole experience.

Paid for full coverage on the spot so I didn’t have to leave the €1300 deposit, which was great — drove totally worry-free. They even upgraded the car to a brand-new SUV for free, it only had about 200km on it. The semi-automatic hybrid was super economical, only around 6L per 100km on the highway.

Super smooth and efficient, and you can tell they’re well-regarded—lots of locals rent here too. The only downside is the deposit is a bit high.