Service was decent overall, but the VW T-Cross I originally booked got swapped for a Fiat 600. That car felt really light and floaty to drive, which I didn’t love, but everything else was fine.
Got to the pickup location early but they wouldn’t let me take the car in advance, even though I’d already chosen the earliest pickup slot for that branch. No idea why they had cars at the airport but still wouldn’t release one before my time. Ended up sitting there for about an hour before I finally got the car. That said, the staff were actually really nice – no hard selling, no hidden fees. When returning the car, I had to park in a parking garage and it was already after closing time, so the key drop box was pretty hard to find. I had to ask people in a local supermarket and staff from other rental companies before I figured out where to leave the car and keys, but once I got there the return itself was quick and hassle-free.
They didn’t have the car I originally booked, so they gave me a Peugeot 380 wagon instead. The car was almost brand new with just 20,000 km on it. The trunk could easily fit four large suitcases plus a few bags, and it was really nice and easy to drive. The only downside was pickup: the line was super long, with just one staff member handling everything, and we waited ages in the parking garage to get the paperwork done. Returning the car was very quick and smooth.
The location was really easy to find. We also bought the highway pass—it's a bit pricey, but it saves you the hassle of stopping to pay tolls all the time. It turns out it also works for the ferry from Bari to the main island, which we didn’t know, so we unnecessarily spent an extra €40. Guess we didn’t do enough homework beforehand.
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View more >The location was really easy to find. We also bought the highway pass—it's a bit pricey, but it saves you the hassle of stopping to pay tolls all the time. It turns out it also works for the ferry from Bari to the main island, which we didn’t know, so we unnecessarily spent an extra €40. Guess we didn’t do enough homework beforehand.
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