Car Rental Travel Guides
Deals Bookings
24/7
App
Enjoy 5% off your first app booking
• Scan the QR code to download
• Search “QEEQ” on the App Store or Google Play
From the United States
+1-8007618913
From Canada
+1-2897685366
From the United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (domestic calls only)
00308 491 0209
From Poland
+48 732 126 852
From other countries or regions
+1-8007618913
From Taiwan (China)
+886 2 2656 3571
Live chat Email us Service Code: 8883603307
logo_img

Alamo, Florence Car Rental

Alamo 2000+ ratings, 12 reviews

Florence, Toscana, Italy

9.3 / 10 Excellent

Alamo - Florence Information, Car Rental Instructions & Policies

Address

VIA MASO FINIGUERRA 31 R, FLORENCE, 50123, IT

Telephone

+39055285456 / +393929350012

Pick-up Instructions

Please go to pick up address according to the GPS.

Drop-off Instructions

The car shall be returned directly to Parking Garage Excelsior. Here you will find our office and you will be welcomed by our staff who will help you in dropping off the car. IMPORTANT: This out-of-hour service costs 20.00 EUR and must be paid directly to the garage staff.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
08:30 -13:00
08:30 -19:00
08:30 -19:00
08:30 -19:00
08:30 -19:00
08:30 -19:00
08:30 -19:00

Security Deposit

The deposit amount depends on the car category and can be paid by credit cards and debit cards
Representative Car ModelsDeposit Amount (approx.)Business Days Required for Refund

Applicable to all car types, incl. Compact, SUV, Economy, Mini and more.

Pack up ^
100% of the rental car rate plus EUR 50030-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master

Visa Master

DinersClub is not accepted.

Debit card accepted: Visa, Master

Visa Master

E-voucher

A mobile voucher is accepted; a printout is not required.

Age requirements

19 - 80 years old

Young Driver Fee applies at 19 - 24 years old with charge of EUR 11 - 22 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 3 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

For local renters, you need to bring:

Full driver's license issued in Italy

Additional Extras

To be updated

Cross Border

Free of Charge:

Taking rental cars to following countries is allowed and free of charge:
Norway, Switzerland, United Kingdom, Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Croatia

Not allowed:

Taking rental cars to the countries that are not listed in Free of Charge is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 200-2000 for other car models.

EUR 1700 for Renault Rafale,

EUR 2000 for Renault Kwid,

EUR 1200 for Renault Rafale Or Similar,Renault Twingo,Nissan Versa Or Similar,

EUR 1500 for Renault Kwid,Ford Focus,

EUR 1700 for Renault Megane,Skoda Ocatvia,

EUR 1700 for Volkswagen Polo,

EUR 1700 for Seat Leon Sportstourer,Volkswagen Passat,Dacia Jogger 1.0 5 Plus 2 Seats,

EUR 2000 for Mini Cooper Cabrio Or Similar,Mercedes-benz E-class Sw Or Similar,

EUR 1700 for Renault Megane,Seat Leon Sportstourer,Skoda Ocatvia,Renault Rafale,Volkswagen Passat,Dacia Jogger 1.0 5 Plus 2 Seats,

Theft Insurance Excess differs by car model:

EUR 2200 for Renault Rafale,

EUR 2000 for Renault Kwid,

EUR 1800 for Renault Rafale Or Similar,Renault Twingo,Nissan Versa Or Similar,

EUR 2000 for Renault Kwid,Ford Focus,

EUR 2000 for Renault Megane,Skoda Ocatvia,

EUR 2100 for Volkswagen Polo,

EUR 2200 for Seat Leon Sportstourer,Volkswagen Passat,Dacia Jogger 1.0 5 Plus 2 Seats,

EUR 2800 for Mini Cooper Cabrio Or Similar,Mercedes-benz E-class Sw Or Similar,

EUR 2000-2200 for Renault Megane,Seat Leon Sportstourer,Skoda Ocatvia,Renault Rafale,Volkswagen Passat,Dacia Jogger 1.0 5 Plus 2 Seats,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

3.2 mi from Florence International Airport

Railway Stations

0.2 mi from Santa Maria Novella Train Station

1.6 mi from Campo Di Marte Station

3.3 mi from Firenze Castello

Hotels

0.3 mi from Trebbio - Modern 2 bedroom, close to train station

0.3 mi from Residenza Vespucci

0.5 mi from Terme Suite - Modern apartment in Florence Duomo area

Other Landmarks

0.7 mi from Ponte Vecchio

0.7 mi from Piazza Della Signoria

1.3 mi from Piazzale Michelangelo

CHECK RATES
Map view of Alamo Store Location
coordinates: 43.77541145 11.24471439

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points： 9.3 / 10 Excellent

  • Vehicle condition: 0.7
  • Vehicle cleanliness: 0.7
  • Spaciousness: 0.7
  • Counter staff: 0.7
  • Pick-up location: 0.4
  • Drop-off location: 0.6
  • Pick-up time: 0-10 mins
  • Drop-off time: 0-10 mins

  • Omar Hazlitt

    Florence

    10 /10 Excellent

    Reviewed: Wednesday, October 1, 2025

    Very good and trustworthy brand.
    Read More >

  • Vic Tobias

    Florence

    10 /10 Excellent

    Reviewed: Sunday, May 4, 2025

    The service was decent, but their English was not very fluent.
    Read More >

  • Isabel Jim

    Florence

    10 /10 Excellent

    Reviewed: Saturday, May 3, 2025

    Very good, the restricted areas and refueling policy were explained clearly! They had us record a video before picking up the car.
    Read More >

  • Andrew Robinson

    Florence

    10 /10 Excellent

    Reviewed: Tuesday, February 18, 2025

    Very good, there was no one when picking up the car, it was arranged quickly.
    Read More >

  • Charlotte Birrell

    Florence

    10 /10 Excellent

    Reviewed: Sunday, November 17, 2024

    Very satisfied
    Read More >

  • Colbert Peacock

    Florence

    10 /10 Excellent

    Reviewed: Saturday, October 26, 2024

    It's actually the local company Locauto. The staff are very efficient, provide clear instructions, and I'm very satisfied. Both picking up and returning the car were relatively easy.
    Read More >

  • Burton Brook

    Florence

    8 /10 Very good

    Reviewed: Friday, October 18, 2024

    There were quite a few people in line when picking up the car, and only one staff member, so the wait was a bit long. However, the staff was very nice.
    Read More >

  • Amos Ella

    Florence

    10 /10 Excellent

    Reviewed: Friday, September 20, 2024

    Very satisfied.
    Read More >

  • Boris Robert

    Florence

    6 /10 Average

    Reviewed: Friday, June 21, 2024

    Read More >

  • Nina Patrick

    Florence

    10 /10 Excellent

    Reviewed: Thursday, February 15, 2024

    Due to traffic, we returned the car nearly an hour late, but no extra fees were charged. Very considerate service.
    Read More >

  • Bertram Nahum

    Florence

    10 /10 Excellent

    Reviewed: Friday, December 13, 2019

    The luggage space was huge; the rental company upgraded us to a Fiat 500L for free.
    Read More >

  • a.hughes

    Florence

    9 /10 Excellent

    Reviewed: Thursday, September 26, 2019

    Very good service, the car rental office was a little tricky to find at first as they had moved to a new office around the corner. The car was spacious and a good spec, it was a smooth process on collection and return just be careful of the ztl zones.
    Read More >

  • Sara Bartholomew

    Florence

    8 /10 Very good

    Reviewed: Sunday, July 7, 2019

    Overall quite good, no queue for pickup, took 20 minutes, consulate notarized documents needed.
    Read More >

More Alamo Car Rental Locations in Florence

Subscribe for Exclusive Offers and Deals

Read our privacy policy - you can easily unsubscribe at any time.

What's the address of the rental location?

VIA MASO FINIGUERRA 31 R, FLORENCE, 50123, IT

What is the Telephone Number?

+39055285456/ +393929350012

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

The car shall be returned directly to Parking Garage Excelsior. Here you will find our office and you will be welcomed by our staff who will help you in dropping off the car. IMPORTANT: This out-of-hour service costs 20.00 EUR and must be paid directly to the garage staff.

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

A mobile voucher is accepted; a printout is not required.

What are the Driver's Age Requirements for this Car Rental Company?

19 - 80 years old

Young Driver Fee applies at 19 - 24 years old with charge of EUR 11 - 22 per day approximately.

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 3 year(s).

  • For foreign renters, you need to bring:

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

    EU/EEA Driving License

    EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

  • For local renters, you need to bring:

    Full driver's license issued in Italy

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    3.2 mi from Florence International Airport

  • Railway Stations

    0.2 mi from Santa Maria Novella Train Station

    1.6 mi from Campo Di Marte Station

    3.3 mi from Firenze Castello

  • Hotels

    0.3 mi from Trebbio - Modern 2 bedroom, close to train station

    0.3 mi from Residenza Vespucci

    0.5 mi from Terme Suite - Modern apartment in Florence Duomo area

  • Other Landmarks

    0.7 mi from Ponte Vecchio

    0.7 mi from Piazza Della Signoria

    1.3 mi from Piazzale Michelangelo

Planning to rent a car on your next journey? Subscribe to get an exclusive 5% off coupon for new users！
Read our privacy policy - you can easily unsubscribe at any time.