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Alamo, Florence Car Rental

Alamo 2000+ ratings, 12 reviews

Florence, Toscana, Italy

9.3 / 10 Excellent

Alamo - Florence Information, Car Rental Instructions & Policies

Address

VIA MASO FINIGUERRA 31 R, FLORENCE, 50123, IT

Telephone

+39055285456 / +393929350012

Pick-up Instructions

Please go to pick up address according to the GPS.

Drop-off Instructions

The car shall be returned directly to Parking Garage Excelsior. Here you will find our office and you will be welcomed by our staff who will help you in dropping off the car. IMPORTANT: This out-of-hour service costs 20.00 EUR and must be paid directly to the garage staff.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
08:30 -13:00
08:30 -19:00
08:30 -19:00
08:30 -19:00
08:30 -19:00
08:30 -19:00
08:30 -19:00

Security Deposit

Deposits are depending on which car type your rental car falls into, and can be paid credit cards and debit cards
Representative Car ModelsDeposit Amount (approx.)Business Days Required for Refund

Applicable to all car types, incl. Compact, SUV, Economy, Mini and more.

Pack up ^
100% of the rental car rate plus EUR 50030-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master

Visa Master

DinersClub is not accepted.

Car rental with debit cards is also accepted and listed as below: Visa, Master

Visa Master

E-voucher

Accepted on mobile, a printout is not required.

Age requirements

19 - 80 years old

Young Driver Fee applies at 19 - 24 years old with charge of EUR 11 - 22 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 3 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

For local renters, you need to bring:

Full driver's license issued in Italy

Additional Extras

To be updated

Cross Border

Free of Charge:

Taking rental cars to following countries is allowed and free of charge:
Norway, Switzerland, United Kingdom, Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Croatia

Not allowed:

Taking rental cars to the countries that are not listed in Free of Charge is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 200-2000 for other car models.

EUR 1700 for Volkswagen T-cross,

EUR 2000 for Kia Ceed,

EUR 1200 for Ford Fiesta,Flat 500,Kia Picanto_or Similar,

EUR 1500 for Kia Ceed,Volkswagen Golf Inkl.gps,

EUR 1700 for Toyota Rav4 Awd Or Similar,Opel Grandland,

EUR 1700 for Kuga Winter Tyres,

EUR 1700 for Seat Leon Sportstourer,Vw Passat Variant,Volkswagen Passat,

EUR 2000 for Opel Vivaro 9 Seater,Bmw 5 Series Estate,

EUR 1700 for Toyota Rav4 Awd Or Similar,Seat Leon Sportstourer,Opel Grandland,Volkswagen T-cross,Vw Passat Variant,Volkswagen Passat,

Theft Insurance Excess differs by car model:

EUR 2200 for Volkswagen T-cross,

EUR 2000 for Kia Ceed,

EUR 1800 for Ford Fiesta,Flat 500,Kia Picanto_or Similar,

EUR 2000 for Kia Ceed,Volkswagen Golf Inkl.gps,

EUR 2000 for Toyota Rav4 Awd Or Similar,Opel Grandland,

EUR 2100 for Kuga Winter Tyres,

EUR 2200 for Seat Leon Sportstourer,Vw Passat Variant,Volkswagen Passat,

EUR 2800 for Opel Vivaro 9 Seater,Bmw 5 Series Estate,

EUR 2000-2200 for Toyota Rav4 Awd Or Similar,Seat Leon Sportstourer,Opel Grandland,Volkswagen T-cross,Vw Passat Variant,Volkswagen Passat,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

3.2 mi from Florence International Airport

Railway Stations

0.2 mi from Santa Maria Novella Train Station

1.6 mi from Campo Di Marte Station

3.3 mi from Firenze Castello

Hotels

0.3 mi from Trebbio - Modern 2 bedroom, close to train station

0.3 mi from Residenza Vespucci

0.5 mi from Terme Suite - Modern apartment in Florence Duomo area

Other Landmarks

0.7 mi from Ponte Vecchio

0.7 mi from Piazza Della Signoria

1.3 mi from Piazzale Michelangelo

CHECK RATES
Map view of Alamo Store Location
coordinates: 43.77541145 11.24471439

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points： 9.3 / 10 Excellent

  • Vehicle condition: 0.7
  • Vehicle cleanliness: 0.7
  • Spaciousness: 0.7
  • Counter staff: 0.7
  • Pick-up location: 0.4
  • Drop-off location: 0.6
  • Pick-up time: 0-10 mins
  • Drop-off time: 0-10 mins

  • a.hughes

    Florence

    9 /10 Excellent

    Reviewed: Thursday, September 26, 2019

    Very good service, the car rental office was a little tricky to find at first as they had moved to a new office around the corner. The car was spacious and a good spec, it was a smooth process on collection and return just be careful of the ztl zones.
    Read More >

  • Bertram Nahum

    Florence

    10 /10 Excellent

    Reviewed: Friday, December 13, 2019

    The luggage space was huge; the rental company upgraded us to a Fiat 500L for free.
    Read More >

  • Sara Bartholomew

    Florence

    8 /10 Very good

    Reviewed: Sunday, July 7, 2019

    Overall quite good, no queue for pickup, took 20 minutes, consulate notarized documents needed.
    Read More >

  • Boris Robert

    Florence

    6 /10 Average

    Reviewed: Friday, June 21, 2024

    Read More >

  • Nina Patrick

    Florence

    10 /10 Excellent

    Reviewed: Thursday, February 15, 2024

    Due to traffic, we returned the car nearly an hour late, but no extra fees were charged. Very considerate service.
    Read More >

  • Amos Ella

    Florence

    10 /10 Excellent

    Reviewed: Friday, September 20, 2024

    Very satisfied.
    Read More >

  • Burton Brook

    Florence

    8 /10 Very good

    Reviewed: Friday, October 18, 2024

    There were quite a few people in line when picking up the car, and only one staff member, so the wait was a bit long. However, the staff was very nice.
    Read More >

  • Colbert Peacock

    Florence

    10 /10 Excellent

    Reviewed: Saturday, October 26, 2024

    It's actually the local company Locauto. The staff are very efficient, provide clear instructions, and I'm very satisfied. Both picking up and returning the car were relatively easy.
    Read More >

  • Charlotte Birrell

    Florence

    10 /10 Excellent

    Reviewed: Sunday, November 17, 2024

    Very satisfied
    Read More >

  • Andrew Robinson

    Florence

    10 /10 Excellent

    Reviewed: Tuesday, February 18, 2025

    Very good, there was no one when picking up the car, it was arranged quickly.
    Read More >

  • Isabel Jim

    Florence

    10 /10 Excellent

    Reviewed: Saturday, May 3, 2025

    Very good, the restricted areas and refueling policy were explained clearly! They had us record a video before picking up the car.
    Read More >

  • Vic Tobias

    Florence

    10 /10 Excellent

    Reviewed: Sunday, May 4, 2025

    The service was decent, but their English was not very fluent.
    Read More >

  • Omar Hazlitt

    Florence

    10 /10 Excellent

    Reviewed: Wednesday, October 1, 2025

    Very good and trustworthy brand.
    Read More >

More Alamo Car Rental Locations in Florence

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What's the address of the rental location?

VIA MASO FINIGUERRA 31 R, FLORENCE, 50123, IT

What is the Telephone Number?

+39055285456/ +393929350012

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

The car shall be returned directly to Parking Garage Excelsior. Here you will find our office and you will be welcomed by our staff who will help you in dropping off the car. IMPORTANT: This out-of-hour service costs 20.00 EUR and must be paid directly to the garage staff.

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

Accepted on mobile, a printout is not required.

What are the Driver's Age Requirements for this Car Rental Company?

19 - 80 years old

Young Driver Fee applies at 19 - 24 years old with charge of EUR 11 - 22 per day approximately.

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 3 year(s).

  • For foreign renters, you need to bring:

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

    EU/EEA Driving License

    EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

  • For local renters, you need to bring:

    Full driver's license issued in Italy

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    3.2 mi from Florence International Airport

  • Railway Stations

    0.2 mi from Santa Maria Novella Train Station

    1.6 mi from Campo Di Marte Station

    3.3 mi from Firenze Castello

  • Hotels

    0.3 mi from Trebbio - Modern 2 bedroom, close to train station

    0.3 mi from Residenza Vespucci

    0.5 mi from Terme Suite - Modern apartment in Florence Duomo area

  • Other Landmarks

    0.7 mi from Ponte Vecchio

    0.7 mi from Piazza Della Signoria

    1.3 mi from Piazzale Michelangelo

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