AVIS CAR RENTAL REVIEWS IN ITALY

Pickup took quite a while. My booking was for 12:00 noon, but there were a lot of people, so it took about 45 minutes just to finish the paperwork. Then I had to wait until 1:00 pm for a staff member to drive us to the pickup lot, and that ride took almost 20 minutes as well. Overall it felt really long.

Pretty good overall.

I told them I needed a roomy car. At first they gave me an Alfa Romeo, but then they thought it over and switched me to a more spacious Kona. Really appreciated that.

Excellent

We went really early so there was no line at all.
The staff explained everything very clearly and even recommended a local ETC device, which made getting on and off the highway way more convenient.

Super satisfied with the whole experience.

It was probably because it was still early and there weren’t many people, so there was no line at all. As soon as I walked up to the counter, the staff had clearly already pulled up my booking, called me by my name, and even had all the paperwork printed and ready.

Very satisfied

Around 1pm I realized I’d left the key in the car and it had locked itself. I messaged QEEQ to help coordinate, and also called Avis to arrange a tow truck. The tow truck came around 4:30, and by 5:30 we were at the Avis service center. It was a Friday and they were technically already off work by the time we arrived, but they still helped us unlock the car and sort everything out. We didn’t get out of there until after 6, so it definitely took longer than I expected for something you’d hope to fix within the same day. Lesson learned: when renting a car abroad, always keep the key on you—never leave it in the car!

Pretty good overall.

Overall very satisfied – the service was smooth, the rental process was quick, barely any waiting, and everything was handled efficiently.

Not bad overall. They tried to sell me their own insurance, but once I told them I’d already bought coverage back home, they didn’t push it and just let it go.

Highly satisfied

Very good.

Pretty good overall, they even gave me a BYD.

Car was in decent shape overall, just a few scratches on the outside that didn’t really matter.

Super easy to find, all the rental counters are together. I’d definitely use them again next time.

The rental location is easy to find, and the service is professional.

Very reliable and satisfying.

They didn’t try to upsell any extra insurance, which I really appreciated.