AVIS CAR RENTAL REVIEWS IN SPAIN

The car rental service was convenient and fast, very nice experience!

The service is enthusiastic, but the English communication often has a strong accent, requiring patience to ensure clarity.

Very satisfied, very efficient.

Fast and quite good

The staff were patient, even though my English isn't good, they patiently communicated with translation software. However, the phone at the pickup store couldn't be reached.

Super satisfied with the whole experience, I’ll definitely rent from your company again next time.

Excellent service. They recommended an electronic toll pass, basically like ETC, and it worked great—saved us a lot of time at toll booths.

Their service is actually pretty cool.

If 100 is a perfect score, I’d give them about an 88. Overall the service was solid, but there’s one thing I have to point out.
I showed up right on time at 12:00 to pick up the car. They did arrange a same-class vehicle for me (another VW SUV), but when we got to the parking lot they told me the car still wasn’t cleaned and asked me to wait… The problem is, this waiting time doesn’t get reflected anywhere – I still had to return the car at the original time stated in my booking.
After I insisted, the staff on site verbally agreed I could return the car 30 minutes later (important detail: only he knew about this. When I returned the car, it was a different staff member who checked it in, and they just charged me for an extra full day).

Super satisfied with the whole experience.

Because of the language barrier, it took quite a while to communicate when picking up the car.

Everything else was fine, but the actual car model provided was different from the one booked, which caused issues fitting the luggage. Make sure to choose the right car model carefully.

The staff were pretty decent and their attitude was fine.

Consistently reliable, just like always.

I chose a large rental company for peace of mind after seeing many negative reviews about smaller ones.

Fast and considerate of customers.

Pretty satisfied overall.

Rented for 10 days and everything went smoothly.

The staff service was terrible. The office clerk was on a personal call, and there was nobody at the service desk outside. We waited for a long time, and eventually walked over to signal him. He responded with 'Wait a moment, my colleague will be here!' and then shut the door.

Very satisfied