CAR RENTAL REVIEWS ON AVIS AT MADRID–BARAJAS AIRPORT, MAD

Very satisfied

Me hicieron un cargo de oficina, cuando QEEQ dijo que todos los cargos estaban incluidos.

Quite satisfied, although my English isn't great.

Highly satisfied

No waiting in line

The car was in great condition.

After picking up the car in Madrid, we drove directly to Toledo. Halfway through, a tire alarm went off and there was no way to address it on the highway. We had to keep driving to our destination. Upon checking, we found the front left tire was slightly deflated. We immediately went to the AVIS branch in Toledo, but the location provided by the rental platform and the GPS didn’t have a store—it seems the branch had already closed. With no other options, we spent half a day looking for a repair shop but couldn’t find one. Ultimately, we used an air pump station to fill the tire and monitored the situation. Later, we discovered the tire had a slow leak, triggering the alarm every three days. Although it didn’t compromise safety and Spain offers convenient free air pump facilities at gas stations, this issue still wasted a lot of our time to enjoy our trip.

The overall process was efficient, but they have strict requirements for rental documents. For a seven-seater car, you need two physical bank cards under your name. Both cards must be physical and under your name.

The service was good.

It's okay, nothing particularly good or bad.

Very satisfied.

Very patient.

Fast and considerate of customers.

During holidays, there are many people renting cars, and it took an hour to get the car.

Speechless, forced to purchase insurance for 450 euros

Very satisfied, the phone was easy to reach!

The service was very satisfactory, the staff was very friendly, and the pick-up and drop-off process was extremely convenient, located at the ground parking lot of Terminal 1 at the airport, less than 100 meters from the airport exit. Large companies provide excellent service and a quick, easy experience.

Satisfied

Good

Satisfied