The overall performance and condition of the car were satisfactory, but the store's service was quite average. I booked the car a day in advance to pick it up from the airport store, but during my way to the pickup location, I called and found out that the actual pickup spot was elsewhere, and this was not communicated to me beforehand. When arriving to pick up the car, the store was closed, and I had to wait a long time. Returning the car was even worse — despite arriving an hour earlier than the agreed time, I ended up waiting for 3 hours. The store was closed, and no one could be reached despite countless calls. After 3 hours, the platform finally helped get in touch with the store.
Car Rental Companies AT Madrid–Barajas Airport, MAD
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Abner Thodore
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View more >Car Rental Companies AT Madrid–Barajas Airport, MAD
Pay for Car Rentals with Crypto