Avis, Madrid-barajas Airport - T1 T4 Car Rental

Best price car rental
Address
Pick-up
Drop-off
Opening Hours
Security Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Avis - Madrid-barajas Airport - T1 T4 Information, Car Rental Instructions & Policies

Address

Madrid Apt T1 Hall Service Parking P1 Rent A Car, Madrid, 28042, SPAIN

Telephone

+34902200162

Pick-up Instructions

The Avis - Madrid-barajas Airport - T1 T4 car rental location is in terminal

You can walk to the counter of Avis - Madrid-barajas Airport - T1 T4 car rental.

Airline passengers go to baggage claim. AIRLINE PASSENGERS: Proceed to the counter in the baggage claim area of Terminal 4. Customers arriving at Terminal 1 can take the airport shuttle bus to Terminal 4. T1 located at the arrivals hall, 0700-0030. T4 located in the car park ( level -1), 0700-0030. LOCAL RENTER: Not available PREFERRED SERVICE: Yes OUT OF HOURS: Key boxes available in both terminals in the Car Return area. T1 car retun office located in the car park in front of T1. T4 car return office located inside the terminal, car park level -1.

Drop-off Instructions

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:00 -22:30	07:00 -23:59	00:00 -00:30 07:00 -23:59	00:00 -00:30 07:00 -23:59	00:00 -00:30 07:00 -23:59 07:00 -21:00	00:00 -00:30 07:00 -23:59	00:00 -00:30 07:00 -23:59

Security Deposit

Deposits are depending on which car type your rental car falls into, and can be paid credit cards and debit cards

Representative Car Models	Deposit Amount (approx.)	Business Days Required for Refund
Other car models Pack up ^	100% of the rental car rate plus EUR 200	30-60
Toyota Corolla Kuga Winter Tyres Mercedes-benz Cla Byd M9 Or Similar Opel Cabrio Mercedes E Class Auto 5 Doors Ford Mustang Convertible Mercedes Classe A Audi A6 Toyota Proace Verso Mercedes E250 Convertible Fiat 500 Suzuki Jimny Or Similar Jeep Grand Wagoneer Ford F 150 Grupo Hi Show more > Toyota Corolla Kuga Winter Tyres Mercedes-benz Cla Byd M9 Or Similar Opel Cabrio Mercedes E Class Auto 5 Doors Ford Mustang Convertible Mercedes Classe A Audi A6 Toyota Proace Verso Mercedes E250 Convertible Fiat 500 Suzuki Jimny Or Similar Jeep Grand Wagoneer Ford F 150 Grupo Hi Ford Tourneo Ford Transit Vw Caravelle, Mercedes Vito Mercedes-benz C300 Or Similar Genesis G70 Or Similar Ford Puma Seat Leon Sw Or Similar Toyota Hilux-4wd -4wd Pack up ^	100% of the rental car rate plus EUR 200	30-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master, DinersClub, Discover, AMEX

Note that two credit cards may be asked for upon pickup if your rental car falls into these car types: Toyota Corolla, Kuga Winter Tyres, Mercedes-benz Cla, Byd M9 Or Similar, Opel Cabrio, Mercedes E Class Auto 5 Doors, Ford Mustang Convertible, Mercedes Classe A, Audi A6, Toyota Proace Verso, Mercedes E250 Convertible, Fiat 500, Suzuki Jimny Or Similar, Jeep Grand Wagoneer, Ford F 150, Grupo Hi, Ford Tourneo, Ford Transit, Vw Caravelle, Mercedes Vito, Mercedes-benz C300 Or Similar, Genesis G70 Or Similar, Ford Puma, Seat Leon Sw Or Similar, Toyota Hilux-4wd, -4wd

Car rental with debit cards is also accepted and listed as below: Visa, Master

E-voucher

An e-voucher is accepted at this location.

Age requirements

21 - 80 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

For local renters, you need to bring:

Full driver's license issued in Spain

Additional Extras

To be updated

Cross Border

Allowed:

Policies differ depending on which country you are traveling to.

Countries	Charges
Sweden Switzerland Germany Andorra Austria Belgium Denmark Vatican City State France Show More Sweden Switzerland Germany Andorra Austria Belgium Denmark Vatican City State France Finland Netherlands Italy Liechtenstein Luxembourg Portugal The Republic of San Marino Gibraltar Monaco	EUR 8 per day

According to Avis terms, winter tyre is required after 1th December. Please refer to the cross-border policy and charges as advised by the rental company.

Not allowed:

Taking rental cars to following countries is not allowed:
Belarus, Lithuania, Romania, North Macedonia, Poland

Cross Islands

To be updated

Excess

Third Party Liability Insurance Excess:

EUR 0

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.4 mi from Madrid–Barajas Airport

12.7 mi from Cuatro Vientos Airport

Railway Stations

2.2 mi from Aeropuerto T4

2.7 mi from Valdebebas

4.5 mi from Vicalvaro

Hotels

5.6 mi from Alterhome Principe de Vergara V

6.5 mi from Hotel Claridge Madrid

6.5 mi from TOTEM Madrid - Small Luxury Hotels of the World

Other Landmarks

6.1 mi from Puerta De Europa

6.2 mi from Torres Kio

6.2 mi from Paseo De La Castellana

CHECK RATES

Map view of Avis Store Location

coordinates: 40.464166666667 -3.5711111111111

Location Images

Avis-Madrid-barajas Airport - T1 T4-13048-store

The Rental Desk

Avis-Madrid-barajas Airport - T1 T4-13048-dropoff_guide

Return Sign

Avis-Madrid-barajas Airport - T1 T4-13048-telegraph

The Sign

Guest Reviews

Total points： 8.3 / 10 Very good

Vehicle condition: 0.0
Vehicle cleanliness: 0.0
Spaciousness: 0.0
Counter staff: 0.0
Pick-up location: 0.0
Drop-off location: 0.0
Pick-up time: over 60 mins
Drop-off time: over 60 mins

M.Bitelmal
Madrid
2 /10 Poor
Reviewed: Friday, December 27, 2019
They didn’t want to rent me the car I booked. They have said to me that my driving licence and my credit card are not from the same country. I have explain that this is part of my job and my other credit card is not valid that day. I also showed them my Spanish residency card but they weren’t satisfied with my documents. Although a month earlier managed to rent car from same company. The attitude of the lady how I dealt with that day was terrible. Definitely needs to be trained on how to deal with customer. I asked for her name to complain and she refused to give it to me. I explained that names should be shown on badges and not something to hide. She said this comes under personal protection program lol. Any way I left that company and managed to rent cat from different one with no complications. Worst car rental company I dealt with so far, So AVOID it.
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Roberta Walton
Madrid
8 /10 Very good
Reviewed: Thursday, October 22, 2015
Excellent experience, picking up the car at Madrid Airport was quick and convenient.
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Dinah Faulkner
Madrid
6 /10 Average
Reviewed: Sunday, August 14, 2016
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Murray Isaac
Madrid
8 /10 Very good
Reviewed: Thursday, February 18, 2016
The process was quite convenient. They asked for the order, driver's license, passport, and notarized documents, then only inquired about additional insurance (I guessed, as my English isn't great). I declined, swiped my credit card, got the keys (which had the parking spot number), and left. Originally booked a BMW 3, but got a new Lada with only 1700 kilometers. Returning the car was also very easy; I just said 'done' to the staff (non-native speaker), they checked the car with a device, and it was fine. Back at the office, they gave me a receipt.
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Abraham Bronte
Madrid
6 /10 Average
Reviewed: Monday, July 27, 2015
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Corey
Madrid
4 /10 Average
Reviewed: Wednesday, April 1, 2015
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Maxine Commons
Madrid
10 /10 Excellent
Reviewed: Tuesday, March 17, 2015
Arranged a change in return location through the hotel front desk by calling the rental company. Overall, satisfied. The rented car was brand new with only 9km on the odometer.
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Alma Hubbard
Madrid
10 /10 Excellent
Reviewed: Tuesday, February 3, 2015
The front desk staff didn't speak much English when I first arrived, which made communication a bit difficult. However, the car pickup experience was excellent. I rented a compact Golf but received a nearly new Volkswagen Tiguan with only 6000 kilometers on it. The car was in top condition, though being a four-wheel drive, it consumed more fuel. Returning the car was simple; I just handed over the keys and there was no deposit fee. They only charged me the rental fee upon return. Overall, aside from the front desk's limited English, everything was great. I would consider renting from AVIS again, even though it's a bit pricey.
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Victor Forster
Madrid
10 /10 Excellent
Reviewed: Friday, November 4, 2016
The car rental company is quite good
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Florence Tennyson
Madrid
10 /10 Excellent
Reviewed: Tuesday, September 13, 2016
The procedures were simple and straightforward, no unnecessary talk, just got the paperwork and drove off.
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Phoenix Brown
Madrid
10 /10 Excellent
Reviewed: Thursday, June 22, 2017
Always very good.
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Brandon Ivan
Madrid
2 /10 Poor
Reviewed: Saturday, December 3, 2016
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Gordon Russell
Madrid
8 /10 Very good
Reviewed: Thursday, October 13, 2016
The service attitude at AVIS Madrid Airport was acceptable, though not particularly enthusiastic.
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Carl Hobbes
Madrid
6 /10 Average
Reviewed: Thursday, September 28, 2017
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Ophelia Housman
Madrid
4 /10 Average
Reviewed: Sunday, October 7, 2018
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Pandora Harte
Madrid
2 /10 Poor
Reviewed: Tuesday, August 28, 2018
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Egbert Eve
Madrid
10 /10 Excellent
Reviewed: Thursday, August 30, 2018
Good service.
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Murray Isaac
Madrid
10 /10 Excellent
Reviewed: Thursday, November 18, 2021
No waiting in line
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Gustave Malory
Madrid
8 /10 Very good
Reviewed: Thursday, June 11, 2020
The car was in great condition.
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Suzanne Clarissa
Madrid
8 /10 Very good
Reviewed: Monday, February 3, 2020
Speechless, forced to purchase insurance for 450 euros
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Max Adam
Madrid
10 /10 Excellent
Reviewed: Monday, August 26, 2019
The rental company did not force additional insurance, and the procedures were completed quickly. The pickup location was also very close.
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Tim Richards
Madrid
10 /10 Excellent
Reviewed: Friday, June 14, 2024
Good
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Jack Yeates
Madrid
10 /10 Excellent
Reviewed: Monday, February 26, 2024
Very satisfied, the phone was easy to reach!
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Prima Maltz
Madrid
10 /10 Excellent
Reviewed: Tuesday, May 14, 2024
Quite satisfied, although my English isn't great.
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Boyd Bruce
Madrid
8 /10 Very good
Reviewed: Tuesday, April 23, 2024
Highly satisfied
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Colby
Madrid
10 /10 Excellent
Reviewed: Sunday, August 18, 2024
The service was good.
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Nydia Huntington
Madrid
10 /10 Excellent
Reviewed: Wednesday, September 25, 2024
Very satisfied
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Caesar Dunlop
Madrid
8 /10 Very good
Reviewed: Saturday, September 28, 2024
It's okay, nothing particularly good or bad.
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Rory Walpole
Madrid
8 /10 Very good
Reviewed: Friday, October 25, 2024
Satisfied
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Duke Jean
Madrid
10 /10 Excellent
Reviewed: Saturday, November 30, 2024
Very satisfied.
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Ingram Matthew
Madrid
10 /10 Excellent
Reviewed: Saturday, February 15, 2025
Very patient.
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Les Strong
Madrid
6 /10 Average
Reviewed: Thursday, February 13, 2025
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Marcus Grantham
Madrid
10 /10 Excellent
Reviewed: Monday, April 7, 2025
The service was very satisfactory, the staff was very friendly, and the pick-up and drop-off process was extremely convenient, located at the ground parking lot of Terminal 1 at the airport, less than 100 meters from the airport exit. Large companies provide excellent service and a quick, easy experience.
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Elroy Violet
Madrid
6 /10 Average
Reviewed: Sunday, May 4, 2025
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Abbott Nahum
Madrid
10 /10 Excellent
Reviewed: Friday, July 11, 2025
Satisfied
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Blake Morton
Madrid
10 /10 Excellent
Reviewed: Monday, July 21, 2025
During holidays, there are many people renting cars, and it took an hour to get the car.
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Tyler Maurice
Madrid
10 /10 Excellent
Reviewed: Monday, July 28, 2025
Fast and considerate of customers.
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Marsh Price
Madrid
8 /10 Very good
Reviewed: Saturday, September 6, 2025
Everything else was fine, but the actual car model provided was different from the one booked, which caused issues fitting the luggage. Make sure to choose the right car model carefully.
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Spring Willard
Madrid
10 /10 Excellent
Reviewed: Wednesday, September 24, 2025
The car rental service was convenient and fast, very nice experience!
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Anonymous
Madrid
10 /10 Excellent
Reviewed: Saturday, February 14, 2026
Consistently reliable, just like always.
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Anonymous
Madrid
10 /10 Excellent
Reviewed: Sunday, February 22, 2026
Super satisfied with the whole experience.
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Anonymous
Madrid
8 /10 Very good
Reviewed: Saturday, February 28, 2026
The staff were pretty decent and their attitude was fine.
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Anonymous
Madrid
10 /10 Excellent
Reviewed: Thursday, June 4, 2026
Pick-up and drop-off were pretty smooth, but there was no staff around when I returned the car. About an hour later they charged me 1,611 euros, claiming there were scratches on the body. I’m still dealing with the insurance claim now, luckily I had taken out the extra full coverage.
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Anonymous
Madrid
10 /10 Excellent
Reviewed: Friday, June 19, 2026
The staff were really professional and well-mannered.
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Anonymous
Madrid
8 /10 Very good
Reviewed: Tuesday, July 7, 2026
I booked a gas car on QEEQ, but when we got to the counter the staff just looked at the booking and gave us an EV instead. After seeing it was electric, we went back and asked to change the car, but the guy refused, wouldn’t even look at the booking properly and had a pretty bad attitude, telling us to talk to his supervisor. We finally found the manager, showed him the reservation and he swapped it for a Renault gas car. Driving in Europe is still much more convenient with a petrol car—using an EV was really inconvenient.
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Anonymous
Madrid
10 /10 Excellent
Reviewed: Monday, August 10, 2026
Avis was great—no pushy upselling at all. Definitely recommend!
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Anonymous
Madrid
10 /10 Excellent
Reviewed: Saturday, August 22, 2026
Front desk service was really thoughtful, and they explained all the important details very clearly.
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