Europcar, Madrid Airport Adolfo Suarez T4 Car Rental

Best price car rental
Address
Pick-up
Drop-off
Opening Hours
Security Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Europcar - Madrid Airport Adolfo Suarez T4 Information, Car Rental Instructions & Policies

Address

IBERIA FLIGHTS, NO TRUCKS *****, 28042, MADRID, MADRID, SPAIN

Telephone

+34911505000

Pick-up Instructions

The Europcar - Madrid Airport Adolfo Suarez T4 car rental location is in terminal

You can walk to the counter of Europcar - Madrid Airport Adolfo Suarez T4 car rental.

The rental counter located at the arrival hall of T4, please proceed to the rental area.

Drop-off Instructions

T4 Module B, please entre through Car Rental entrance. Google map link: https://maps.app.goo.gl/B6o3i983Ae4RSsuQ8

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:00 -23:59	07:00 -23:59	07:00 -23:59	07:00 -23:59	07:00 -23:59	07:00 -23:59	07:00 -23:59

Security Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards(pre-authorization)

Representative Car Models	Deposit Amount (approx.)	Business Days Required for Refund
Applicable to all car types, incl. Compact, SUV, Economy, Mini and more. Pack up ^	EUR 500	30-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master, DinersClub, AMEX

UnionPay is not accepted.

Note that two credit cards may be asked for upon pickup if your rental car falls into these car types: Ds 7 Crossback Automatico, Hyundai Staria, Mercedes Clase C, Mercedes-benz Vito Or Similar, Mercedes-benz C-class Or Similar, Vw Caravelle Auto Van 9 Seats, Volkswagen Passat, Mercedes Benz Gla, Mercedes Gle Prestige, Mb Eqv 300l Electrico 350 Km, Mb Clase V, Subaru Solterra Ev, Tesla Model 3 100% Electric 506km, Nissan Altima Or Similar, Audi Q4 Auto Electric, Mercedes-benz Gls450 Or Similar, Rivian R1s, Range Rover Sport, Bmw X7, Mercedes Gls, Mercedes Benz Vito 9 Seats, Maserati Grecale Hibrido Automatico, Ford Mustang Convertible

E-voucher

Accepted on mobile, a printout is not required.

Age requirements

19 - 99 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

For local renters, you need to bring:

Full driver's license issued in Spain

Additional Extras

To be updated

Cross Border

Allowed:

Policies differ depending on which country you are traveling to.

Countries	Charges
Austria Belgium Denmark Germany Finland Slovenia France Gibraltar Liechtenstein Show More Austria Belgium Denmark Germany Finland Slovenia France Gibraltar Liechtenstein Luxembourg Monaco Norway Netherlands Sweden Switzerland Portugal Andorra	EUR 13.9 per day

Cross Border Fee different from dates: Every year from 1 Jun to 30 Oct, 16 EUR/Day, Max215EUR/Rental. This charge will be accrued in the event that You and / or the Driver circulate outside mainlan Spain, in the Authorized Countries without having contracted the Cross-border product or EMS service. This charge shall apply only and exclusively to Tourism Vehicles.

Depending on car models, bringing rental cars to below countries would cost differently:

Representative Car Models	Countries	Charges
Fiat Tipo 95 Hp Kia Ceed Fiat 500 Ford Fiesta Vw Virtus Tsi 10 Fiat Cronos 13 Nissan Sentra Or Similar	United Kingdom The Republic of San Marino Vatican City State Italy	EUR 13 per day

EMS(Emergency Management Service abroad) EMS PRICE different from dates: Every year from 1 June to 30 Oct 13 EUR/Day, Max 172 EUR/Rental. Other dates: 12 EUR/Day, Max 156 EUR/Rental. The vehicle cannot be taken from Mainland Spain to the Canary Islands。

Not allowed:

Taking rental cars to the countries that are not listed in Allowed is not allowed.

Depending on car models, bringing rental cars to below countries is not allowed:

Representative Car Models	Countries
Mercedes-benz Vito Or Similar Mercedes Benz Vito 9 Seats	Gibraltar Italy

Driving from Spain to Italy is only allowed for car groups EBMR, EDMR, CCMR, CDMR, IDMR, and there is no 9 seats car allowed to drive to Italy.

Cross Islands

To be updated

Excess

Third Party Liability Insurance Excess:

EUR 0

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.5 mi from Madrid–Barajas Airport

12.7 mi from Cuatro Vientos Airport

Railway Stations

0.1 mi from Aeropuerto T4

1.2 mi from Valdebebas

4.8 mi from Chamartin Station

Hotels

5.3 mi from Alterhome Principe de Vergara V

5.7 mi from Eurostars Suites Mirasierra

6.5 mi from TOTEM Madrid - Small Luxury Hotels of the World

Other Landmarks

5.1 mi from Puerta De Europa

5.2 mi from Torres Kio

5.3 mi from Paseo De La Castellana

CHECK RATES

Map view of Europcar Store Location

coordinates: 40.4896 -3.5949

Location Images

Europcar-Madrid Airport Adolfo Suarez T4-9517-telegraph

The Sign

Guest Reviews

Total points： 8.6 / 10 Very good

Vehicle condition: 0.4
Vehicle cleanliness: 0.3
Spaciousness: 0.4
Counter staff: 0.3
Pick-up location: 0.4
Drop-off location: 0.3
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

Anonymous
Madrid
9.7 /10 Excellent
Reviewed: Friday, October 1, 2021
Car exceed my expectations I did wait a lil long to get the car but it wasn't bad. The staff was great and very helpful. I will most definitely use Europcar again and most definitely recommend it to friends and family. Better instructions on where exactly to return the car. Perhaps a map outlining/highlighting the exact path to follow and locations to drop off the car.
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Sam
Madrid
9.3 /10 Excellent
Reviewed: Wednesday, November 10, 2021
Different car what given. Expect a hybrid but was given petrol. However it is a nice car to drive.
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Gavin Dora
Madrid
10 /10 Excellent
Reviewed: Friday, July 15, 2016
High cost performance, easy car rental, and good service.
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Ursula Landon
Madrid
2 /10 Poor
Reviewed: Wednesday, February 3, 2016
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Baldwin Johnson
Madrid
10 /10 Excellent
Reviewed: Thursday, July 7, 2016
Not bad
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Darcy Hill
Madrid
10 /10 Excellent
Reviewed: Friday, October 16, 2015
They upgraded my Golf to an Audi A4 Avant for free, which was great.
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Beverly Locke
Madrid
8 /10 Very good
Reviewed: Monday, February 6, 2017
The service was quite good, but the booked car couldn't fit our luggage. We had to pay over 30% extra for an upgrade.
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Moses Mark
Madrid
10 /10 Excellent
Reviewed: Monday, September 4, 2017
My husband said we'd rent from Europcar again on our next trip to Europe.
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Keith Reynolds
Madrid
10 /10 Excellent
Reviewed: Thursday, May 11, 2017
They try to upsell you to a better car, just say no.
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Ken Raman
Madrid
10 /10 Excellent
Reviewed: Saturday, June 6, 2020
Overall satisfied. The car had quite a few scratches, likely due to narrow roads in older parts of the city, which affected its appearance.
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Hogan Vogt
Madrid
10 /10 Excellent
Reviewed: Monday, October 21, 2019
Good attitude, explained clearly, no additional charges
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Elsie Agnes
Madrid
4 /10 Average
Reviewed: Tuesday, October 15, 2019
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Alice Philip
Madrid
8 /10 Very good
Reviewed: Thursday, October 3, 2019
The staff were quite friendly. They asked if I needed additional insurance, and when I declined, there were no delays in processing. The paperwork was completed quickly. The vehicle inspection was thorough, and they proactively pointed out existing damages on the car, and coordinated a replacement if the car was not in good condition. Initially, I had booked a 5+2 car but was given an Audi A5. The car was great, but it couldn't fit five people plus luggage, so I had to go back to the counter to change the car. The exchange went smoothly. (Though, if I booked a seven-seater, why did they first give me a five-seater?)
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Ron Saul
Madrid
8 /10 Very good
Reviewed: Thursday, October 3, 2019
The staff had a pretty good attitude. They asked if I needed additional insurance, and when I declined, they didn’t delay anything; the procedures were handled quite quickly. They were very diligent during the car inspection and proactively pointed out existing damages on the vehicle. If the car’s condition was not suitable, they were willing to coordinate a replacement. Initially, I reserved a 5+2 seat car, but they gave me an Audi A5. The car was great, but it couldn't fit five people plus luggage, so I had to go back to the counter to change the car. The car exchange was smooth (but if I booked a seven-seater, why did they give me a five-seater in the first place?).
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Gale Stone
Madrid
6 /10 Average
Reviewed: Sunday, June 2, 2019
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Jeffrey Carnegie
Madrid
4 /10 Average
Reviewed: Wednesday, August 14, 2019
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Channing Dick
Madrid
10 /10 Excellent
Reviewed: Sunday, June 23, 2024
Extremely satisfied
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Winifred Raglan
Madrid
10 /10 Excellent
Reviewed: Friday, June 21, 2024
Highly satisfied, the staff were very professional
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Beryl Wollaston
Madrid
4 /10 Average
Reviewed: Saturday, June 15, 2024
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Faithe Finger
Madrid
10 /10 Excellent
Reviewed: Monday, June 24, 2024
The service was better than expected, no insurance upselling, efficient. Although the car had many scratches, I got the model I reserved for the first time!
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Marcia McCarthy
Madrid
2 /10 Poor
Reviewed: Wednesday, June 26, 2024
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Lewis Bartholomew
Madrid
10 /10 Excellent
Reviewed: Monday, July 8, 2024
Make sure to take videos at each spot to avoid getting scammed.
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Herbert Ted
Madrid
10 /10 Excellent
Reviewed: Monday, July 22, 2024
Very good
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Maxwell Carpenter
Madrid
8 /10 Very good
Reviewed: Sunday, July 28, 2024
It's the standard process for European car rental companies. The car I booked was not available, and the staff tried to suggest an upgrade. I declined, so they gave me a similar model!
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Gabrielle Tuttle
Madrid
8 /10 Very good
Reviewed: Saturday, October 19, 2024
The car was in relatively good condition, but there was frequent noise and jerkiness during startup, which made me wonder if it was due to the car model or this specific vehicle. The pickup process went very smoothly—the staff at the counter explained everything thoroughly without trying to upsell, which left a positive impression. The lady who helped us with the car inspection meticulously marked every scratch on the vehicle. Even though we had full insurance, she clearly explained which situations wouldn’t be covered. Her sense of responsibility was impressive. When returning the car, the staff member was very friendly and kindly reminded us about the high number of pickpockets at the airport. After the return process, he even escorted us to the terminal. Aside from the driving experience of the Mercedes B-class itself, the overall experience was excellent!
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Griselda Eddie
Madrid
10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Pretty good overall.
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Sid Lindsay
Madrid
10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Very satisfied.
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Godfery Wheatley
Madrid
10 /10 Excellent
Reviewed: Monday, January 6, 2025
Very satisfied
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Wendell Nehemiah
Madrid
10 /10 Excellent
Reviewed: Saturday, February 15, 2025
Very satisfied, the rental and return process was quick, and there was no mandatory insurance purchase.
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Hardy Malachi
Madrid
10 /10 Excellent
Reviewed: Saturday, February 15, 2025
Very satisfied, and the condition and model of the car were great. Spain is perfect for road trips; 98% of the highways are toll-free. Except for some congestion around Madrid and Barcelona city areas, other highways are wide and have very few cars. However, roads in certain old town areas can be quite narrow, requiring extra caution. During our 12-day trip across Spain covering 3100 km, renting a car was the best choice.
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Blake Morton
Madrid
10 /10 Excellent
Reviewed: Tuesday, April 1, 2025
Very satisfied.
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Guy Lyly
Madrid
10 /10 Excellent
Reviewed: Wednesday, April 2, 2025
Very satisfied, high efficiency, attentive service, and good vehicle condition.
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Elroy Violet
Madrid
6 /10 Average
Reviewed: Sunday, April 6, 2025
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Edwina Bloor
Madrid
10 /10 Excellent
Reviewed: Tuesday, April 22, 2025
This car rental experience had both surprises and minor inconveniences. Initially, a Volkswagen T-Roc was booked, but we ended up with a brand-new Nissan Qashqai, which was in excellent condition, had a clean interior, and offered a smooth driving experience. However, the Qashqai’s trunk space is indeed limited, making it less suitable for journeys with lots of luggage. The rental company staff were enthusiastic and courteous; the pickup and drop-off process was seamless and efficient, with clear communication throughout. However, the cross-border fee of over 180 euros was unexpectedly high. At pickup, we were recommended to purchase a traffic violation insurance for around 68 euros—though slightly surprising, we accepted it for extra peace of mind. The trip is completed without receiving any violation notices so far, and we hope everything remains smooth. Overall, the experience was average, suitable for travelers who aren't picky about car models and value convenient service.
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Jenny Carrie
Madrid
6 /10 Average
Reviewed: Friday, May 2, 2025
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Kristin Paul
Madrid
10 /10 Excellent
Reviewed: Friday, May 9, 2025
Overall satisfied.
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Susanna Tomlinson
Madrid
10 /10 Excellent
Reviewed: Sunday, June 15, 2025
It was a great car rental experience, very satisfactory.
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Robert Joseph
Madrid
6 /10 Average
Reviewed: Wednesday, July 16, 2025
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Daniel Alfred
Madrid
10 /10 Excellent
Reviewed: Thursday, July 17, 2025
Not bad, the deposit was refunded quickly.
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Zona Sheridan
Madrid
10 /10 Excellent
Reviewed: Friday, July 18, 2025
Very satisfied
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Alva Arabella
Madrid
10 /10 Excellent
Reviewed: Thursday, September 11, 2025
Great
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Tracy Mary
Madrid
10 /10 Excellent
Reviewed: Saturday, October 25, 2025
Very comfortable, a perfect car rental experience.
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Anonymous
Madrid
10 /10 Excellent
Reviewed: Thursday, October 30, 2025
Absolutely satisfied. The guy who assisted me was really helpful. Big thanks to him!
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Anonymous
Madrid
10 /10 Excellent
Reviewed: Thursday, December 11, 2025
Super professional and super fast, I’m really happy with the whole experience!
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Anonymous
Madrid
10 /10 Excellent
Reviewed: Friday, February 27, 2026
Overall, Eurocpcar was really efficient and straightforward to deal with, no hidden tricks. I’d definitely consider using them again next time I’m in Europe.
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Anonymous
Madrid
10 /10 Excellent
Reviewed: Monday, August 24, 2026
Really good.
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