Europcar, Madrid Airport Adolfo Suarez T1 Car Rental

Best price car rental
Address
Pick-up
Drop-off
Opening Hours
Security Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Europcar - Madrid Airport Adolfo Suarez T1 Information, Car Rental Instructions & Policies

Address

MADRID AIRPORT ADOLFO SUAREZ T1, ***NO IBERIA FLIGHTS***, 28042, MADRID, MADRID, SPAIN

Telephone

+34911505000

Pick-up Instructions

The Europcar - Madrid Airport Adolfo Suarez T1 car rental location is in terminal

You can walk to the counter of Europcar - Madrid Airport Adolfo Suarez T1 car rental.

The counter is located at the open car park opposite the Terminal 1.

Drop-off Instructions

T1 return google map link: https://maps.app.goo.gl/r22marCmYqJ4nijb6

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:00 -23:59	07:00 -23:59	07:00 -23:59	07:00 -23:59	07:00 -23:59	07:00 -23:59	07:00 -23:59

Security Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards(pre-authorization)

Representative Car Models	Deposit Amount (approx.)	Business Days Required for Refund
Applicable to all car types, incl. Compact, SUV, Economy, Mini and more. Pack up ^	EUR 500	30-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master, DinersClub, AMEX

UnionPay is not accepted.

Note that two credit cards may be asked for upon pickup if your rental car falls into these car types: Chevrolet Tahoe, Hyundai Staria, Mercedes Clase C, Mercedes-benz Vito Or Similar, Mercedes-benz C-class Or Similar, Vw Caravelle Auto Van 9 Seats, Volkswagen Passat, Mercedes Benz Gla, Mercedes Gle Prestige, Mb Eqv 300l Electrico 350 Km, Mb Clase V, Subaru Solterra Ev, Tesla Model 3 100% Electric 506km, Nissan Altima Or Similar, Audi Q4 Auto Electric, Mercedes-benz Glc, Rivian R1s, Range Rover Sport, Bmw X7, Mercedes Gls, Mercedes Benz Vito 9 Seats, Maserati Grecale Hibrido Automatico, Ford Mustang Convertible

E-voucher

Accepted on mobile, a printout is not required.

Age requirements

19 - 99 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

For local renters, you need to bring:

Full driver's license issued in Spain

Additional Extras

To be updated

Cross Border

Allowed:

Policies differ depending on which country you are traveling to.

Countries	Charges
Austria Belgium Denmark Germany Finland Slovenia France Gibraltar Liechtenstein Show More Austria Belgium Denmark Germany Finland Slovenia France Gibraltar Liechtenstein Luxembourg Monaco Norway Netherlands Sweden Switzerland Portugal Andorra	EUR 13.9 per day

Cross Border Fee different from dates: Every year from 1 Jun to 30 Oct, 16 EUR/Day, Max215EUR/Rental. This charge will be accrued in the event that You and / or the Driver circulate outside mainlan Spain, in the Authorized Countries without having contracted the Cross-border product or EMS service. This charge shall apply only and exclusively to Tourism Vehicles.

Depending on car models, bringing rental cars to below countries would cost differently:

Representative Car Models	Countries	Charges
Suzuki Balena Kia Ceed Fiat 500 Ford Fiesta Kuga Winter Tyres Peugeot 5008	United Kingdom The Republic of San Marino Vatican City State Italy	EUR 13 per day

EMS(Emergency Management Service abroad) EMS PRICE different from dates: Every year from 1 June to 30 Oct 13 EUR/Day, Max 172 EUR/Rental. Other dates: 12 EUR/Day, Max 156 EUR/Rental. The vehicle cannot be taken from Mainland Spain to the Canary Islands。

Not allowed:

Taking rental cars to the countries that are not listed in Allowed is not allowed.

Depending on car models, bringing rental cars to below countries is not allowed:

Representative Car Models	Countries
Mercedes-benz Vito Or Similar Mercedes Benz Vito 9 Seats	Gibraltar Italy

Driving from Spain to Italy is only allowed for car groups EBMR, EDMR, CCMR, CDMR, IDMR, and there is no 9 seats car allowed to drive to Italy.

Cross Islands

To be updated

Excess

Third Party Liability Insurance Excess:

EUR 0

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.5 mi from Madrid–Barajas Airport

12.7 mi from Cuatro Vientos Airport

Railway Stations

2.3 mi from Aeropuerto T4

2.8 mi from Valdebebas

4.5 mi from Vicalvaro

Hotels

5.6 mi from Alterhome Principe de Vergara V

6.5 mi from Hotel Claridge Madrid

6.6 mi from TOTEM Madrid - Small Luxury Hotels of the World

Other Landmarks

6.2 mi from Puerta De Europa

6.2 mi from Paseo De La Castellana

6.3 mi from Torres Kio

CHECK RATES

Map view of Europcar Store Location

coordinates: 40.4628 -3.5703

Location Images

Europcar-Madrid Airport Adolfo Suarez T1-9516-telegraph

The Sign

Europcar-Madrid Airport Adolfo Suarez T1-9516-dropoff_guide

Return Sign

Europcar-Madrid Airport Adolfo Suarez T1-9516-store

The Rental Desk

Guest Reviews

Total points： 8.1 / 10 Very good

Vehicle condition: 0.0
Vehicle cleanliness: 0.0
Spaciousness: 0.1
Counter staff: 0.0
Pick-up location: 0.1
Drop-off location: 0.0
Pick-up time: 0-10 mins
Drop-off time: 0-10 mins

R.Lopez Delgado
Madrid
6.7 /10 Average
Reviewed: Thursday, March 19, 2020
El coche estaba en muy mal estado. Lleno de arañazos, óxidos, agujeros en la tapicería...
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Audrey Salome
Madrid
10 /10 Excellent
Reviewed: Tuesday, February 23, 2016
Right outside Terminal 1 of Madrid Airport, very convenient.
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Theobald Chapman
Madrid
8 /10 Very good
Reviewed: Wednesday, March 25, 2015
It is a well-organized and large-scale car rental company. I had a minor accident during the trip, and the company helped me handle it promptly and replaced the vehicle. I am quite satisfied.
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Godfery Wheatley
Madrid
2 /10 Poor
Reviewed: Friday, February 15, 2019
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Ruby Ulysses
Madrid
10 /10 Excellent
Reviewed: Sunday, March 3, 2019
Both pickup and drop-off were very easy, the staff were very friendly.
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Ansel Blume
Madrid
8 /10 Very good
Reviewed: Wednesday, October 25, 2017
The service attitude was generally satisfactory, but the work efficiency needs improvement. The condition of the provided vehicle was too poor; it broke down twice on the road, requiring two replacements, which delayed our trip by two days. Additionally, the front bumper fell off once. An unjustified deduction of 400 euros was made due to the vehicle's own issues, without any explanation or receipt, and it's unclear if further charges will be applied.
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Egbert Eve
Madrid
10 /10 Excellent
Reviewed: Wednesday, October 25, 2017
No fuss, good attitude
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Joan Hardy
Madrid
4 /10 Average
Reviewed: Thursday, November 2, 2017
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Glenn Morse
Madrid
8 /10 Very good
Reviewed: Saturday, December 10, 2016
Very good experience
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Meredith Flynn
Madrid
10 /10 Excellent
Reviewed: Saturday, December 17, 2016
Not complicated, the staff have a good attitude
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Hamiltion O'Connor
Madrid
10 /10 Excellent
Reviewed: Thursday, February 23, 2017
The staff's English wasn't very fluent, but their attitude was nice.
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Lynn Surrey
Madrid
10 /10 Excellent
Reviewed: Thursday, February 23, 2017
The staff has a great attitude.
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Jack Yeates
Madrid
4 /10 Average
Reviewed: Monday, September 11, 2017
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Riva Walkley
Madrid
6 /10 Average
Reviewed: Sunday, October 8, 2017
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Jodie Vaughan
Madrid
6 /10 Average
Reviewed: Thursday, March 14, 2019
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Oscar Evelina
Madrid
10 /10 Excellent
Reviewed: Monday, December 18, 2023
Very satisfied, the process was very fast.
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Zoe Charles
Madrid
10 /10 Excellent
Reviewed: Wednesday, October 10, 2018
Many people picking up cars at night with only two counters, but the staff was very friendly and patient in their explanations.
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Clara Bernal
Madrid
2 /10 Poor
Reviewed: Sunday, October 14, 2018
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Nelly Johnny
Madrid
4 /10 Average
Reviewed: Saturday, March 31, 2018
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Omar Hazlitt
Madrid
2 /10 Poor
Reviewed: Sunday, May 5, 2019
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Dolores Hemingway
Madrid
10 /10 Excellent
Reviewed: Tuesday, June 26, 2018
They use a number ticket system for queuing to pick up the car. There were quite a few people, but since we could sit and wait, the overall pickup process was smooth.
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James Whitman
Madrid
6 /10 Average
Reviewed: Thursday, June 7, 2018
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Amos Ella
Madrid
6 /10 Average
Reviewed: Saturday, December 15, 2018
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Donahue Rudolph
Madrid
2 /10 Poor
Reviewed: Wednesday, February 5, 2020
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Violet Haggai
Madrid
2 /10 Poor
Reviewed: Wednesday, February 5, 2020
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Simon Gibson
Madrid
2 /10 Poor
Reviewed: Tuesday, October 22, 2019
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Delia Jonathan
Madrid
10 /10 Excellent
Reviewed: Tuesday, October 15, 2019
There were two service counters at the site. We arrived when there were no other customers, so we completed the process immediately without waiting.
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Fanny Gibbon
Madrid
10 /10 Excellent
Reviewed: Tuesday, October 15, 2019
There were two service counters on-site, and luckily, there were no other customers when we arrived, so we didn't have to wait in line.
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Elizabeth Longfellow
Madrid
10 /10 Excellent
Reviewed: Tuesday, October 15, 2019
Although it took a bit of time to find the car rental company, the process was very quick and the staff were very nice and provided clear explanations.
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Mark Kathleen
Madrid
2 /10 Poor
Reviewed: Friday, October 11, 2019
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Dean Humphr(e)y
Madrid
10 /10 Excellent
Reviewed: Tuesday, October 8, 2019
Standardized management
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Zero Bulwer
Madrid
6 /10 Average
Reviewed: Wednesday, June 12, 2019
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Eric Habakkuk
Madrid
6 /10 Average
Reviewed: Thursday, July 18, 2019
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Ingram Matthew
Madrid
10 /10 Excellent
Reviewed: Saturday, June 22, 2024
The rental company staff were very patient and provided excellent service.
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Reg Moses
Madrid
10 /10 Excellent
Reviewed: Monday, June 10, 2019
The service was excellent. We arrived early and were able to pick up the car quickly. They explained that for domestic claims, repair costs need to be covered initially. The process was swift, and the return was also very fast.
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Maxwell Daniell
Madrid
8 /10 Very good
Reviewed: Thursday, January 11, 2024
Returning the car was difficult to find, we circled around several times since the navigation was inaccurate. Picking up the car was easy. We were convinced by the store to buy full insurance; the car rental was only 1800, but the insurance cost more than 4000. It's been over a month and the deposit hasn't been returned yet.
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Jerry Lucas
Madrid
10 /10 Excellent
Reviewed: Wednesday, September 25, 2019
Picking up the car is convenient. However, the service is slightly inferior compared to Germany.
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Enoch Doherty
Madrid
2 /10 Poor
Reviewed: Monday, March 25, 2024
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Alexander Truman
Madrid
10 /10 Excellent
Reviewed: Wednesday, May 15, 2024
I was lucky to get a new car with only 14KM mileage. I drove carefully with no issues, and the inspection staff was friendly when I returned the car. Everything went smoothly.
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Bruno Reynolds
Madrid
2 /10 Poor
Reviewed: Saturday, July 6, 2024
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Jodie Vaughan
Madrid
8 /10 Very good
Reviewed: Monday, July 15, 2024
The car rental company is very responsible. When picking up the car, the staff recorded any newly discovered scratches on the rental form. The A3's trunk space was sufficient; I easily fit a 26-inch suitcase, a 22-inch suitcase, and a handbag.
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Rebecca Eleanor
Madrid
10 /10 Excellent
Reviewed: Thursday, August 29, 2024
Very good, no mandatory fees.
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Carol Bach
Madrid
10 /10 Excellent
Reviewed: Saturday, September 14, 2024
The service and car condition were excellent. Except for being persuaded to purchase full insurance, the car has automatic braking, which is very responsive, so it's unlikely to have any scratches or bumps. The insurance was unnecessary.
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Arlen Tracy
Madrid
10 /10 Excellent
Reviewed: Sunday, September 15, 2024
A large and well-regulated company. This time the car was diesel again, and I had to refill AdBlue along the way. However, the company reimbursed the cost in cash upon return.
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Laurel Ellis
Madrid
8 /10 Very good
Reviewed: Wednesday, September 25, 2024
The specific car model I requested was not provided, and I was asked to pay more for an upgrade.
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Deirdre Bartlett
Madrid
8 /10 Very good
Reviewed: Friday, October 11, 2024
Satisfied
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Maxwell Daniell
Madrid
6 /10 Average
Reviewed: Saturday, October 19, 2024
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Ives Barton
Madrid
10 /10 Excellent
Reviewed: Wednesday, October 23, 2024
Europcar is a large car rental company with many locations, a wide range of vehicle options, and flexible pick-up and drop-off services. You can smoothly pick up the car using a mainland driver's license along with the translation booklet. Since I booked with their full insurance package, there was no upselling at pick-up, and even when the side mirror had a scratch upon return, no charges were applied. If you're driving across countries, you need to inform them during pick-up, and it usually costs about 10 euros extra per day. Because my flight landed late, the Mini Countryman I reserved was unavailable, so they gave me a plug-in hybrid Mitsubishi instead. The car was larger but had a smaller gas tank and slightly higher fuel consumption. If you're renting a car in Europe, I suggest opting for a smaller car as it's easier to drive and park in cities, and fuel and toll costs are lower. For Europcar, consider choosing an Audi A3 to ensure you get a luxury brand vehicle.
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Marlon William
Madrid
4 /10 Average
Reviewed: Wednesday, November 13, 2024
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Jo Carey
Madrid
10 /10 Excellent
Reviewed: Friday, November 22, 2024
Excellent
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Tiffany Carl
Madrid
10 /10 Excellent
Reviewed: Tuesday, November 26, 2024
Fast service.
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Wanda Copperfield
Madrid
10 /10 Excellent
Reviewed: Sunday, December 1, 2024
Very good
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Wright Beaufort
Madrid
10 /10 Excellent
Reviewed: Sunday, December 1, 2024
Very satisfied, very thoughtful service.
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Abbott Nahum
Madrid
2 /10 Poor
Reviewed: Friday, December 13, 2024
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Lucien Belle
Madrid
10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Great! Booked a Peugeot 5008, but was upgraded to a larger Mercedes, which perfectly accommodated the luggage for four people.
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Uriah More
Madrid
6 /10 Average
Reviewed: Friday, December 20, 2024
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Debby Dierser
Madrid
8 /10 Very good
Reviewed: Sunday, December 29, 2024
Overall experience was great, with simple pick-up and drop-off procedures. However, it is essential to thoroughly inspect the car's condition during pick-up, take photos of any scratches, and ensure staff record them in the contract. Otherwise, returning the car could be troublesome.
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Julius Hughes
Madrid
10 /10 Excellent
Reviewed: Tuesday, January 28, 2025
The receptionist was a nice-looking guy with a friendly attitude, but he spoke very fast, and his Spanish-accented English was a bit hard to understand.
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Natividad Harrison
Madrid
6 /10 Average
Reviewed: Friday, January 31, 2025
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Patrick
Madrid
6 /10 Average
Reviewed: Tuesday, February 4, 2025
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Helen Emerson
Madrid
10 /10 Excellent
Reviewed: Friday, February 7, 2025
Very satisfied.
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Meredith Juliana
Madrid
10 /10 Excellent
Reviewed: Wednesday, February 12, 2025
Very convenient, and the staff were very friendly. It wasn't as bad as some others claimed.
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Ursula Partridge
Madrid
10 /10 Excellent
Reviewed: Sunday, February 16, 2025
The car pickup process was quick and hassle-free.
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Sophia Cook(e)
Madrid
10 /10 Excellent
Reviewed: Wednesday, March 26, 2025
Extremely satisfied, 10 stars!
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Cheryl
Madrid
8 /10 Very good
Reviewed: Tuesday, April 1, 2025
Overall good. They also recommended the full insurance from the rental company. They switched us to a DR car, which was in good condition but a bit large, making it quite challenging to navigate the underground parking in Madrid!
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Ted Margery
Madrid
10 /10 Excellent
Reviewed: Friday, April 11, 2025
Good.
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Claude Kipling
Madrid
10 /10 Excellent
Reviewed: Tuesday, April 22, 2025
Excellent!
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Montague Dorothea
Madrid
10 /10 Excellent
Reviewed: Monday, April 28, 2025
Excellent!
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Avery Morris
Madrid
10 /10 Excellent
Reviewed: Thursday, May 1, 2025
Very satisfied.
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Scott Tate
Madrid
10 /10 Excellent
Reviewed: Tuesday, May 13, 2025
The car rental company is very easy to find. It's located at the T1 entrance. In the morning, you can return the car in the parking lot and directly proceed to the airport service area to complete the necessary formalities.
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Walker Boyle
Madrid
10 /10 Excellent
Reviewed: Thursday, May 15, 2025
Very satisfied.
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Morton Joule
Madrid
10 /10 Excellent
Reviewed: Monday, May 26, 2025
Very good, comprehensive insurance at a low price.
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Paddy Gosse
Madrid
10 /10 Excellent
Reviewed: Monday, May 26, 2025
Very good, this company offers the cheapest full insurance in Madrid on QEEQ.
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Parker Gladstone
Madrid
10 /10 Excellent
Reviewed: Thursday, June 5, 2025
Very satisfied.
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Antony Delia
Madrid
10 /10 Excellent
Reviewed: Friday, June 6, 2025
They provided brand-new cars, less than six months old.
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Vicky Donne
Madrid
10 /10 Excellent
Reviewed: Sunday, July 20, 2025
Very good.
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Cathy Whit
Madrid
4 /10 Average
Reviewed: Thursday, July 24, 2025
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Merlin Pearson
Madrid
10 /10 Excellent
Reviewed: Friday, August 15, 2025
It's okay.
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Jamie Wolf
Madrid
10 /10 Excellent
Reviewed: Tuesday, August 19, 2025
Purchased full insurance and received the car quickly. They asked if I wanted to upgrade the car, but I didn't. Their attitude was still very good.
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Sabrina Salome
Madrid
10 /10 Excellent
Reviewed: Wednesday, August 20, 2025
Great service, very friendly.
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Bard Collins
Madrid
10 /10 Excellent
Reviewed: Friday, September 26, 2025
I was given an upgraded Audi Q2 when picking up the car. The vehicle was relatively new with only over 10,000 kilometers on it. It was very easy to drive and the location was easy to find.
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Cedric Flynn
Madrid
10 /10 Excellent
Reviewed: Monday, October 6, 2025
Easy booking process and quick return.
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Keith Reynolds
Madrid
10 /10 Excellent
Reviewed: Wednesday, October 22, 2025
There wasn't much of a queue. We were unfamiliar with hybrid vehicles, but the staff provided patient and detailed explanations. The only downside was that the car's screen initially couldn't connect to the phone for mirroring, which made driving a bit inconvenient. Later, the car system automatically connected to the phone, and the trip went smoothly.
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Jennifer Sapir
Madrid
10 /10 Excellent
Reviewed: Monday, October 27, 2025
The service attitude was clear, and the explanation was detailed. Please note that the full insurance purchased on QEEQ has a 5000-euro deductible. To reduce it to zero, you need to purchase additional coverage directly at the car rental company.
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Hayden Johnson
Madrid
10 /10 Excellent
Reviewed: Tuesday, October 28, 2025
To be objective, Europcar doesn't actually have mini models. I checked their parking lot thoroughly for both pickup and drop-off.
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Anonymous
Madrid
10 /10 Excellent
Reviewed: Thursday, October 30, 2025
At Madrid Airport, all the car rental companies are located together, but both when picking up and dropping off the car, only the Europcar counter had a crowd, while the other counters had barely anyone. This really shows how good their car conditions and service are. When picking up the car, the counter was staffed by a lovely lady who spoke excellent English and was incredibly patient. She helped us choose the right car based on our needs and even recommended a car that had only 4,000 kilometers on it. Although we upgraded the car on site and paid extra, the overall service experience was amazing and definitely worth recommending.
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Anonymous
Madrid
10 /10 Excellent
Reviewed: Thursday, November 20, 2025
Very satisfied
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Anonymous
Madrid
10 /10 Excellent
Reviewed: Saturday, January 3, 2026
No lines at all, the paperwork was super quick, and best of all, adding a second driver was free – really nice perk.
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Anonymous
Madrid
10 /10 Excellent
Reviewed: Saturday, January 10, 2026
Super easy to find – just walk out to the arrivals hall, turn right and you’re there. Hardly any people, so we barely had to queue. Staff were really friendly; they did try to upsell insurance, but when we said no they didn’t push or make things awkward. Overall a pretty good experience, and returning the car was smooth and hassle-free too.
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Anonymous
Madrid
10 /10 Excellent
Reviewed: Sunday, March 22, 2026
I book with this company most of the time, their service has always been solid.
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Anonymous
Madrid
10 /10 Excellent
Reviewed: Tuesday, May 19, 2026
Really great experience, keep up the good work!
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Anonymous
Madrid
10 /10 Excellent
Reviewed: Thursday, May 28, 2026
I’ve rented with Europcar a few times now and have driven over 30,000 km safely around Europe with them—couldn’t be happier!
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Anonymous
Madrid
10 /10 Excellent
Reviewed: Friday, June 26, 2026
Great service, especially reminding us to cover our luggage when we parked.
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