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Live chat Email us Service Code: 8625736263
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Reviewed: Wed, Oct 25, 2017
About Europcar: 8.0 /10
The service attitude was generally satisfactory, but the work efficiency needs improvement. The condition of the provided vehicle was too poor; it broke down twice on the road, requiring two replacements, which delayed our trip by two days. Additionally, the front bumper fell off once. An unjustified deduction of 400 euros was made due to the vehicle's own issues, without any explanation or receipt, and it's unclear if further charges will be applied.
About QEEQ: 10.0 /10

Relevant Reviews on Europcar MADRID AIRPORT ADOLFO SUAREZ T1

Antony Delia

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Reviewed: Fri, Jun 6, 2025
About Europcar: 10.0 /10
They provided brand-new cars, less than six months old.
About QEEQ: 10.0 /10

Ursula Partridge

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Reviewed: Sun, Feb 16, 2025
About Europcar: 10.0 /10
The car pickup process was quick and hassle-free.
About QEEQ: 10.0 /10

Debby Dierser

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Reviewed: Sun, Dec 29, 2024
About Europcar: 8.0 /10
Overall experience was great, with simple pick-up and drop-off procedures. However, it is essential to thoroughly inspect the car's condition during pick-up, take photos of any scratches, and ensure staff record them in the contract. Otherwise, returning the car could be troublesome.
About QEEQ: 10.0 /10

Theobald Chapman

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Reviewed: Wed, Mar 25, 2015
About Europcar: 8.0 /10
It is a well-organized and large-scale car rental company. I had a minor accident during the trip, and the company helped me handle it promptly and replaced the vehicle. I am quite satisfied.

R.Lopez Delgado

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Convertible | Fiat Abarth 500 Cabrio or similar
Reviewed: Thu, Mar 19, 2020
“Decepcionado”
About Europcar: 6.7 /10
El coche estaba en muy mal estado. Lleno de arañazos, óxidos, agujeros en la tapicería...
About QEEQ: 10.0 /10

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