Alamo, Madrid Barajas International Airport Car Rental

Best price car rental
Address
Pick-up
Drop-off
Opening Hours
Security Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Alamo - Madrid Barajas International Airport Information, Car Rental Instructions & Policies

Address

ENTERPRISE RENT A CAR, APMADRID ADOLFO SUAREZ T1-T4, MADRID, M, 28042, ES

Telephone

+34912750995

Pick-up Instructions

The Alamo - Madrid Barajas International Airport car rental location is in terminal

You can walk to the counter of Alamo - Madrid Barajas International Airport car rental.

For arrivals in Terminals 1, 2 and 3 proceed towards Terminal 1 where you will find our car rental counter inside Terminal 1. Upon arrival in Terminal 4 head to the ground floor where you will find the car rental counter inside the terminal.

Drop-off Instructions

Please return the vehicle to T1 or T2 Parking at Enterprise booth.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59

Security Deposit

Deposits are depending on which car type your rental car falls into, and can be paid credit cards and debit cards

Representative Car Models	Deposit Amount (approx.)	Business Days Required for Refund
Other car models Pack up ^	100% of the rental car rate plus EUR 200-500	30-60
Mini Cooper Cabrio Opel Cabrio Ds Ds3 Mustang Mach E Chevrolet Tahoe Fiat Ducato Mitsubishi L200 Ford Transit Opel Vivaro 9 Seater Ford Luton Van With Tail-lift Vw Caravelle Auto Van 9 Seats Ford Tourneo Ford Luton Van Pack up ^	EUR 400	30-60
Kia Soluto Suzuki Balena Nissan Leaf Ford Focus Auto, Hybrid Toyota Rav4 Awd Or Similar Kia Ceed Citroën C3 Aircross Jeep Renegade Automatic Hybrid Toyota Rav4 Or Similar Nissan Juke Nissan Townstar 3mâ³ Compact Hyundai Kona Hybrid Ford Puma Seat Leon Sportstourer Ford Focus Kombi Show more > Kia Soluto Suzuki Balena Nissan Leaf Ford Focus Auto, Hybrid Toyota Rav4 Awd Or Similar Kia Ceed Citroën C3 Aircross Jeep Renegade Automatic Hybrid Toyota Rav4 Or Similar Nissan Juke Nissan Townstar 3mâ³ Compact Hyundai Kona Hybrid Ford Puma Seat Leon Sportstourer Ford Focus Kombi Renault Zoe Opel Corsa Kia Rio Hb Ford Fiesta Opel Grandland Kuga Winter Tyres Citroen Berlingo Toyota Corolla Cross Volkswagen T-cross Audi Q3 Peugeot Expert 5.8mâ³ Volkswagen Transporter Mazda Cx 3 Opel Zafira Flat 500 Volkswagen Virtus Peugeot 5008 Volvo Xc40 Nissan X-trail Hybrid Toyota Fortuner Cadillac Ct5 Or Similar Opel Movano Toyota Proace Verso Peugeot 5008 Vw Passat Variant Volkswagen Passat Mystery Car Pack up ^	EUR 200	30-60
Mercedes A Class Saloon Au A3-sportback Mercedes E-class Jeep Grand Wagoneer Audi A4 Avant Audi A6 Volvo Xc60 Chevrolet Corvette Convertible Or Similar Genesis G70 Or Similar Mercedes C Class Pack up ^	EUR 500	30-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master, AMEX

UnionPay,DinersClub,JCB,Discover are not accepted.

Note that two credit cards may be asked for upon pickup if your rental car falls into these car types: Mini Cooper Cabrio, Opel Cabrio, Ds Ds3, Mustang Mach E, Chevrolet Tahoe, Fiat Ducato, Mitsubishi L200, Ford Transit, Opel Vivaro 9 Seater, Ford Luton Van With Tail-lift, Vw Caravelle Auto Van 9 Seats, Ford Tourneo, Ford Luton Van, Mercedes A Class Saloon, Au A3-sportback, Mercedes E-class, Jeep Grand Wagoneer, Audi A4 Avant, Audi A6, Volvo Xc60, Chevrolet Corvette Convertible Or Similar, Genesis G70 Or Similar, Mercedes C Class

Car rental with debit cards is also accepted and listed as below: Visa, Master

E-voucher

Accepted on mobile, a printout is not required.

Age requirements

21 - 80 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

For local renters, you need to bring:

Full driver's license issued in Spain

Additional Extras

To be updated

Cross Border

Allowed:

Policies differ depending on which country you are traveling to.

Countries	Charges
Austria Germany Belgium France Netherlands Italy Luxembourg Monaco Switzerland Show More Austria Germany Belgium France Netherlands Italy Luxembourg Monaco Switzerland Portugal Andorra Gibraltar	EUR 55.5 per rental

Please inform the rental branch of your intention to leave the country with the vehicle and require authorisation.

Not allowed:

Taking rental cars to the countries that are not listed in Allowed is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess:

EUR 1250-2000

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.4 mi from Madrid–Barajas Airport

12.6 mi from Cuatro Vientos Airport

Railway Stations

2.2 mi from Aeropuerto T4

2.6 mi from Valdebebas

4.5 mi from Vicalvaro

Hotels

5.5 mi from Alterhome Principe de Vergara V

6.5 mi from Hotel Claridge Madrid

6.5 mi from TOTEM Madrid - Small Luxury Hotels of the World

Other Landmarks

6.1 mi from Puerta De Europa

6.1 mi from Paseo De La Castellana

6.2 mi from Torres Kio

CHECK RATES

Map view of Alamo Store Location

coordinates: 40.463757 -3.572422

Location Images

Alamo-Madrid Barajas International Airport-45613-store

The Rental Desk

Alamo-Madrid Barajas International Airport-45613-dropoff_guide

Return Sign

Guest Reviews

Total points： 7.5 / 10 Good

Vehicle condition: 0.3
Vehicle cleanliness: 0.2
Spaciousness: 0.4
Counter staff: 0.3
Pick-up location: 0.3
Drop-off location: 0.3
Pick-up time: 30-60 mins
Drop-off time: 10-30 mins

R.Pena
Madrid
5.7 /10 Average
Reviewed: Tuesday, August 6, 2019
The car I reserved was not available. The upgrade was dirty and required an engine service I was not told about. When I called the office, I didn’t get any help. I had to pay out of pocket for some services on the car that should have been provided( clean, vacuum, ad blue...)
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G.GARCIA ROMERO
Madrid
10 /10 Excellent
Reviewed: Tuesday, July 12, 2022
Excelente servicio al cliente, sin cargos ocultos como otras empresas. Personal Muy atento, carros ultimo modelo y muy bien cuidados
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Paul Jerome
Madrid
6 /10 Average
Reviewed: Wednesday, April 20, 2016
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Dylan Aldridge
Madrid
10 /10 Excellent
Reviewed: Monday, March 11, 2019
Good service and well-maintained car. Initially, there was no staff at the airport counter, but we eventually found them outside.
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Lambert Jennings
Madrid
2 /10 Poor
Reviewed: Thursday, March 1, 2018
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Ken Raman
Madrid
8 /10 Very good
Reviewed: Wednesday, October 4, 2017
Picking up and returning the car at the airport was very convenient, but the car provided was different from the one originally booked.
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Vera Robbins
Madrid
8 /10 Very good
Reviewed: Friday, December 22, 2023
Satisfied, but there were still insurance sales pitches.
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Rudolf Sophia
Madrid
6 /10 Average
Reviewed: Monday, October 2, 2023
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Antonio Lancelot
Madrid
2 /10 Poor
Reviewed: Thursday, August 17, 2023
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Flora Bess
Madrid
4 /10 Average
Reviewed: Sunday, July 9, 2023
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Clare Catharine
Madrid
4 /10 Average
Reviewed: Saturday, February 8, 2020
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Cornelia Elizabeth
Madrid
8 /10 Very good
Reviewed: Wednesday, October 30, 2019
When we picked up the car, a staff member kept recommending various types of insurance. We mentioned we already bought it on the platform, and she stopped pushing. The return process was handled professionally, and we even rated the staff member. Overall, it was a satisfactory experience.
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Gustave Gold
Madrid
10 /10 Excellent
Reviewed: Monday, June 17, 2024
Very satisfied, highly efficient.
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Everley Evan
Madrid
8 /10 Very good
Reviewed: Wednesday, March 6, 2024
Average
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Adelaide Rayleign
Madrid
2 /10 Poor
Reviewed: Friday, June 7, 2024
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Walker Boyle
Madrid
8 /10 Very good
Reviewed: Thursday, June 6, 2024
The actual car was a new model Kia, which is significantly larger than the Qashqai. It was a diesel vehicle with good performance and features, but not very convenient for city driving. Initially, the rental company recommended a BMW, but it would have cost an additional 25 euros per day, so I turned it down. They also suggested pre-purchasing a full tank of fuel, claiming it would save the hassle of refueling when returning the car. In reality, the tank was only a little more than half full when I picked up the car, so pre-purchasing a full tank would not have been cost-effective. I avoided this pitfall. Overall, the service attitude and the car pickup process were straightforward and smooth. Regarding additional insurance, we showed them the contract that clearly outlined the terms. That English explanation was quite important. After reviewing it, they briefly explained that in the event of a claim, we would need to pay upfront and that concluded our discussion.
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Cecil Cronin
Madrid
2 /10 Poor
Reviewed: Friday, February 16, 2024
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Dave Winifred
Madrid
10 /10 Excellent
Reviewed: Sunday, February 18, 2024
Very satisfied; the car we received was a new model with only 500 kilometers on it. There were three significant scratches during the car inspection, which were confirmed by the store, and returning the car was hassle-free.
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Maggie Barnard
Madrid
10 /10 Excellent
Reviewed: Monday, February 19, 2024
The reception was warm and efficient, with straightforward pick-up and drop-off procedures and no hidden charges.
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Montague Clare
Madrid
8 /10 Very good
Reviewed: Wednesday, May 22, 2024
It was okay.
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Jonas Wilson
Madrid
8 /10 Very good
Reviewed: Wednesday, May 15, 2024
The car was upgraded to a Volvo, which was great. The service staff, Miss Blanka, was very enthusiastic.
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Maurice Edie
Madrid
8 /10 Very good
Reviewed: Thursday, May 2, 2024
The staff were pretty nice and enthusiastic. However, they did mention the need to buy insurance at the store, which might be due to different understandings of the two insurance models. Originally, I wanted to rent a touring car, but they gave me a Lynk & Co.
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Veromca Juliet
Madrid
10 /10 Excellent
Reviewed: Saturday, April 20, 2024
Excellent service
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Aubrey Holmes
Madrid
4 /10 Average
Reviewed: Friday, April 12, 2024
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Tom Funk
Madrid
4 /10 Average
Reviewed: Friday, April 12, 2024
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Cora Hume
Madrid
10 /10 Excellent
Reviewed: Wednesday, April 10, 2024
Satisfied
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Wade Young
Madrid
4 /10 Average
Reviewed: Monday, August 5, 2024
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Lauren Fred
Madrid
8 /10 Very good
Reviewed: Tuesday, September 24, 2024
Satisfied
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Darren Whit
Madrid
8 /10 Very good
Reviewed: Saturday, October 26, 2024
When we arrived, we were told that the reserved car model was unavailable. Originally, we were supposed to pick up the car at Terminal 1 of the airport, but we ended up waiting for 1.5 hours on-site for the car to be transferred from Terminal 4. We've rented cars abroad many times before, and in such situations, companies usually offer a free upgrade. However, this rental company told us that upgrading would incur extra costs. Not sure if this is due to Spanish rigidity or just this company's policy.
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Salome Wheeler
Madrid
10 /10 Excellent
Reviewed: Thursday, January 30, 2025
Very satisfied.
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Owen Thorndike
Madrid
10 /10 Excellent
Reviewed: Monday, February 17, 2025
Pretty good
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Iris Gallup
Madrid
10 /10 Excellent
Reviewed: Thursday, February 13, 2025
Quite good.
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Jeff Cronin
Madrid
4 /10 Average
Reviewed: Wednesday, February 5, 2025
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Roberta Walton
Madrid
4 /10 Average
Reviewed: Saturday, April 12, 2025
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Barton Hart
Madrid
10 /10 Excellent
Reviewed: Sunday, June 1, 2025
Very satisfied.
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Olivia Jeremiah
Madrid
8 /10 Very good
Reviewed: Friday, June 20, 2025
The service staff in Madrid were terrible, but those in Barcelona were especially great!
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Christian Kingsley
Madrid
10 /10 Excellent
Reviewed: Tuesday, July 8, 2025
The staff at Alamo car rental company were very friendly and professional. During our rental period, the car got scratched. An excess charge was initially held, but the damage assessment took a long time—53 days in total. However, the refund was processed promptly after the assessment report was issued.
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Leif
Madrid
10 /10 Excellent
Reviewed: Sunday, September 14, 2025
The rental process was well-organized, the staff were very friendly, answered questions patiently, and there were no upselling attempts. Very satisfied.
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Norman Garcia
Madrid
10 /10 Excellent
Reviewed: Friday, September 19, 2025
Our travel companions booked a Volvo XC60 just like us, but through another well-known travel website. Both were picked up from ALAMO car rental. We ended up with a new BMW X3 showing just over 6,000 km, while they got an older model Peugeot 5008 showing over 130,000 km. The difference is clear, and I think this showcases QEEQ's advantage.
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Henry Reed
Madrid
10 /10 Excellent
Reviewed: Tuesday, October 14, 2025
Overall satisfied, the car is in good condition.
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Lesley Chesterton
Madrid
10 /10 Excellent
Reviewed: Wednesday, October 15, 2025
Overall, the car pickup process was convenient. Since no claims occurred, I am not familiar with other service aspects. The car space was decent, and the trunk was quite spacious.
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Edward Francis
Madrid
10 /10 Excellent
Reviewed: Monday, October 20, 2025
The car rental company is pretty good overall, but they suggest you buy insurance or upgrade the vehicle to make you spend more money. Just ignore them and everything else is fine.
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Anonymous
Madrid
8 /10 Very good
Reviewed: Tuesday, June 16, 2026
The rental staff were really friendly. They did try to upsell some extra insurance at first, but once I explained we’d already bought full coverage, they backed off and didn’t push it.
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Anonymous
Madrid
8 /10 Very good
Reviewed: Wednesday, August 12, 2026
When you pick up the car, check every little detail carefully. Don’t rush. Seriously, take your time—those extra 10 minutes are absolutely worth it.
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Anonymous
Madrid
10 /10 Excellent
Reviewed: Thursday, September 3, 2026
Awesome rental company, really impressed with them.
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