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+39-800729010
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Live chat Email us Service Code: 2510357263
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Hertz, Barajas Airport Car Rental

Hertz 3000+ ratings, 24 reviews

Madrid, Spain

7.0 / 10 Good

Hertz - Barajas Airport Information, Car Rental Instructions & Policies

Address

TERMINALS 1 AND 4,MADRID BARAJAS AIRPORT.,28042,ES

Telephone

+34902305230 / +3491393722

Pick-up Instructions

The Hertz - Barajas Airport car rental location is in terminal

You can walk to the counter of Hertz - Barajas Airport car rental.

Serviced by Hertz. Hertz counters are located in Terminals 1 and 4 (T1 and T4), in the arrivals hall. The distance between Terminals 1 and 4 is 4.5km. The airport operates a free shuttle service between T4 and T1 approximately every 20 minutes. Flight number mandatory. Customers not arriving by flight or without an advance reservation please proceed to Terminal 4. *(T1) Please proceed to the counter in Terminal T1, you’ll find our notable yellow sign in arrivals hall 2, just in front of baggage claim. *(T2, T3) Customers arriving in Terminals T2 and T3 please proceed to the rental counter in Terminal T1. *(T4) The rental counter in T4 is located in the arrivals hall where all the car rental offices are located.

Drop-off Instructions

Please according to your departure terminal and your rental contract, return your vehicle to the drop point at T1 or T4. T1 return google map link: https://maps.app.goo.gl/r22marCmYqJ4nijb6 T4 Module B google map link: https://maps.app.goo.gl/B6o3i983Ae4RSsuQ8

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
07:00 -23:59
07:00 -23:59
07:00 -23:59
07:00 -23:59
07:00 -23:59
07:00 -23:59
07:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types，incl. Compact，Suv，Economy，Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 99 years old

Young Driver Fee applies at 21 - 24 years old with charge of EUR 9.33867 - 27.85 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

The following models require 3 year's of license holding time: Maserati Levante Winter-diesel-4wd, Volkswagen Transporter 9 Seater Or Similar, Volvo S60 A4 Perf Volvo S90, Mercedes E Class, Mercedes S-class, Mercedes E Class, Extraordinary (bmw 5 Series), Mercedes Glc, Mercedes Gle, Kia Sorrento, Kia Carnival, Peugeot Partner, Ford Custom, Nissan Townstar Van, Ford Transit Custom, Mercedes Sprinter Refrigerated, Daily Hayon 20m3, Iveco Daily 12m3, Bmw X5

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

For local renters, you need to bring:

Full driver's license issued in Spain

Additional Extras

Extras Prices
Extras Prices
Additional driver
Additional driver
Note that all drivers must provide their valid documentation.
EUR 15.75/day
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
EUR 17/day
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
EUR 14/day
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
EUR 14/day
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
EUR 15/day

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:
CountriesCharges

Andorra

Austria

Belgium

Denmark

Finland

France

Germany

Gibraltar

Italy

Show More

Andorra

Austria

Belgium

Denmark

Finland

France

Germany

Gibraltar

Italy

Liechtenstein

Luxembourg

Monaco

Netherlands

Norway

Portugal

The Republic of San Marino

Sweden

Switzerland

EUR 16 per rental
When driving into Portugal please purchase a temporary electronic toll tag at the border in order to drive on Portuguese toll roads.

Must-not:

Taking rental cars to the countries that are not listed in Paid is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 670-3500 for other car models.

EUR 670-3500 for Alfa Romeo Tonale,

EUR 1015 for Renault Zoe,

EUR 1050 for Opel Crossland X,

EUR 1080 for Nissan Qashqai,

EUR 1102.53 for Seat Ibiza O Similar,

EUR 1106.78 for Special,

EUR 1110 for Haval H6 Premium Hibrido,

EUR 1162.12 for Ford Focus,

EUR 1191.92 for Kia Ceed Sportwagon,Renault Zoe,

EUR 1200 for Chevrolet Lacetti,Ford Focus - Kia Ceed Or Similar,Fiat Argo 10,Chevrolet Matiz,Fiat 500 Convertible,Mercedes Smart For Two,

EUR 1400 for Fiat Punto, Seat Ibiza Or Similar,Toyota Aqua Gps,Toyota Ch-r,Volkswagen Sharan,Ford Galaxy,Mercedes A Class,Bmw 1 Series,Ford Kuga,Ford Focus Active X Or Similar ,Opel Zafira,Vw Tcross 200 Tsi Vw Nivus 200 Tsi Hyundai Creta,Fiat 500 Electric,Volkswagen Passat,Suzuki S-cross,Ford Kuga,Dealers Choice,

EUR 1500 for Audi A6,

EUR 1508 for Toyota C-hr Hsd,

EUR 1600 for Toyota Quantum,

EUR 1800 for Mini One Cabrio Automatic O Similar,Kia Sorrento,Audi A3 Convertible,Mercedes C-class,Ford Mustang Gt Cabrio O Similar,

EUR 1010 for Renault Talisman,Nissan Qashqai,

EUR 1080 for Renault Austral,

EUR 1200 for Leaf 500e Icon Mini Cooper,Peugeot E 2008,A5 Renault Zoe,Fiat 500e-electric,

EUR 1800 for Volvo Xc60,Nissan Kicks,Toyota Corolla Hatch,Audi Q5 Inc,Jaguar E-pace,Volvo Xc40,

EUR 2000 for Mercedes E Class,Volvo S60 A4 Perf Volvo S90,Mercedes E250 Convertible,Mercedes-benz C Class Cabrio-benzin-otomatik,Kia Carnival,

EUR 2800 for Mercedes Gle,Mercedes Glc,Volvo Xc90--4wd,Mercedes E Class,Mercedes S-class,

EUR 2200 for Mercedes Glc,

EUR 3500 for Bmw X5,

EUR 3000 for Description Not Available-electric,Polestar 2,Model Y Lr-electric,

EUR 5000 for Maserati Levante Winter-diesel-4wd,

EUR 670 for Toyota Yaris Hybrid,

EUR 750 for Peugeot Partner,

EUR 775 for Jeep Avenger Hybrid,Citroen C-elysee,

EUR 790 for Audi A3,Peugeot 5008,Mini Countryman,

EUR 800 for Ford Custom,

EUR 805 for Toyota Corolla Quest,Fiat Egea,Toyota Camry Hybrid Automatic Or Similar,Citroen C4 Picasso,

EUR 840 for Alfa Romeo Giulietta,

EUR 850 for Daily Hayon 20m3,

EUR 880 for Mini One Cabrio,Volkswagen T-roc Cabrio,

EUR 900 for Nissan Townstar Van,

EUR 950 for Mercedes Sprinter Refrigerated,Ford Transit Custom,

EUR 1400 for Fiat Punto, Seat Ibiza Or Similar,

EUR 805 for Toyota Corolla Quest,

EUR 1200 for Chevrolet Lacetti,

EUR 805 for Fiat Egea,

EUR 1400 for Toyota Aqua Gps,

EUR 1200 for Ford Focus - Kia Ceed Or Similar,

EUR 775 for Jeep Avenger Hybrid,

EUR 880 for Mini One Cabrio,

EUR 880 for Volkswagen T-roc Cabrio,

EUR 1191.92 for Kia Ceed Sportwagon,

EUR 1400 for Toyota Ch-r,

EUR 1200 for Leaf 500e Icon Mini Cooper,

EUR 805 for Toyota Camry Hybrid Automatic Or Similar,

EUR 1400 for Audi A3,

EUR 790 for Audi A3,

EUR 1200 for Peugeot E 2008,

EUR 1800 for Mini One Cabrio Automatic O Similar,

EUR 1200 for Fiat Argo 10,

EUR 1191.92 for Renault Zoe,

EUR 775 for Citroen C-elysee,

EUR 3000 for Description Not Available-electric,

EUR 1800 for Kia Sorrento,

EUR 1400 for Volkswagen Sharan,

EUR 1400 for Ford Galaxy,

EUR 3000 for Polestar 2,

EUR 1800 for Volvo Xc60,

EUR 950 for Mercedes Sprinter Refrigerated,

EUR 1200 for A5 Renault Zoe,

EUR 1400 for Mercedes A Class,

EUR 1400 for Bmw 1 Series,

EUR 1000 for ,

EUR 1080 for Alfa Romeo Tonale,

EUR 1800 for Nissan Kicks,

EUR 1400 for Ford Focus Active X Or Similar ,

EUR 950 for Ford Transit Custom,

EUR 805 for Citroen C4 Picasso,

EUR 1400 for Opel Zafira,

EUR 790 for Peugeot 5008,

EUR 1400 for Vw Tcross 200 Tsi Vw Nivus 200 Tsi Hyundai Creta,

EUR 1800 for Toyota Corolla Hatch,

EUR 1800 for Audi Q5 Inc,

EUR 790 for Mini Countryman,

EUR 1800 for Audi A3 Convertible,

EUR 2000 for Mercedes E Class,

EUR 2200 for Maserati Levante,

EUR 2800 for Mercedes Gle,

EUR 2800 for Mercedes Glc,

EUR 2800 for Volvo Xc90--4wd,

EUR 2000 for Volvo S60 A4 Perf Volvo S90,

EUR 1200 for Chevrolet Matiz,

EUR 1400 for Fiat 500 Electric,

EUR 1200 for Fiat 500 Convertible,

EUR 1200 for Fiat 500e-electric,

EUR 1200 for Mercedes Smart For Two,

EUR 1800 for Mercedes C-class,

EUR 2000 for Mercedes E250 Convertible,

EUR 2000 for Mercedes-benz C Class Cabrio-benzin-otomatik,

EUR 2000 for Kia Carnival,

EUR 1800 for Jaguar E-pace,

EUR 1010 for Renault Talisman,

EUR 1400 for Volkswagen Passat,

EUR 1400 for Suzuki S-cross,

EUR 1400 for Ford Kuga,

EUR 1800 for Volvo Xc40,

EUR 1010 for Nissan Qashqai,

EUR 3000 for Model Y Lr-electric,

EUR 1800 for Ford Mustang Gt Cabrio O Similar,

EUR 2800 for Mercedes E Class,

EUR 2800 for Mercedes S-class,

EUR 1400 for Dealers Choice,

EUR 1100 for ,

EUR 1200 for ,

EUR 1600 for ,

EUR 1900 for ,

EUR 2100 for ,

EUR 3000 for ,

EUR 3900 for ,

EUR 4200 for ,

EUR 5500 for ,

Theft Insurance Excess differs by car model:

EUR 670-3500 for Alfa Romeo Tonale,

EUR 1015 for Renault Zoe,

EUR 1050 for Opel Crossland X,

EUR 1080 for Nissan Qashqai,

EUR 1102.53 for Seat Ibiza O Similar,

EUR 1106.78 for Special,

EUR 1110 for Haval H6 Premium Hibrido,

EUR 1162.12 for Ford Focus,

EUR 1191.92 for Kia Ceed Sportwagon,Renault Zoe,

EUR 1200 for Chevrolet Lacetti,Ford Focus - Kia Ceed Or Similar,Fiat Argo 10,Chevrolet Matiz,Fiat 500 Convertible,Mercedes Smart For Two,

EUR 1400 for Fiat Punto, Seat Ibiza Or Similar,Toyota Aqua Gps,Toyota Ch-r,Volkswagen Sharan,Ford Galaxy,Mercedes A Class,Bmw 1 Series,Ford Kuga,Ford Focus Active X Or Similar ,Opel Zafira,Vw Tcross 200 Tsi Vw Nivus 200 Tsi Hyundai Creta,Fiat 500 Electric,Volkswagen Passat,Suzuki S-cross,Ford Kuga,Dealers Choice,

EUR 1500 for Audi A6,

EUR 1508 for Toyota C-hr Hsd,

EUR 1600 for Toyota Quantum,

EUR 1800 for Mini One Cabrio Automatic O Similar,Kia Sorrento,Audi A3 Convertible,Mercedes C-class,Ford Mustang Gt Cabrio O Similar,

EUR 1010 for Renault Talisman,Nissan Qashqai,

EUR 1080 for Renault Austral,

EUR 1200 for Leaf 500e Icon Mini Cooper,Peugeot E 2008,A5 Renault Zoe,Fiat 500e-electric,

EUR 1800 for Volvo Xc60,Nissan Kicks,Toyota Corolla Hatch,Audi Q5 Inc,Jaguar E-pace,Volvo Xc40,

EUR 2000 for Mercedes E Class,Volvo S60 A4 Perf Volvo S90,Mercedes E250 Convertible,Mercedes-benz C Class Cabrio-benzin-otomatik,Kia Carnival,

EUR 2800 for Mercedes Gle,Mercedes Glc,Volvo Xc90--4wd,Mercedes E Class,Mercedes S-class,

EUR 2200 for Mercedes Glc,

EUR 3500 for Bmw X5,

EUR 3000 for Description Not Available-electric,Polestar 2,Model Y Lr-electric,

EUR 5000 for Maserati Levante Winter-diesel-4wd,

EUR 670 for Toyota Yaris Hybrid,

EUR 750 for Peugeot Partner,

EUR 775 for Jeep Avenger Hybrid,Citroen C-elysee,

EUR 790 for Audi A3,Peugeot 5008,Mini Countryman,

EUR 800 for Ford Custom,

EUR 805 for Toyota Corolla Quest,Fiat Egea,Toyota Camry Hybrid Automatic Or Similar,Citroen C4 Picasso,

EUR 840 for Alfa Romeo Giulietta,

EUR 850 for Daily Hayon 20m3,

EUR 880 for Mini One Cabrio,Volkswagen T-roc Cabrio,

EUR 900 for Nissan Townstar Van,

EUR 950 for Mercedes Sprinter Refrigerated,Ford Transit Custom,

EUR 1400 for Fiat Punto, Seat Ibiza Or Similar,

EUR 805 for Toyota Corolla Quest,

EUR 1200 for Chevrolet Lacetti,

EUR 805 for Fiat Egea,

EUR 1400 for Toyota Aqua Gps,

EUR 1200 for Ford Focus - Kia Ceed Or Similar,

EUR 775 for Jeep Avenger Hybrid,

EUR 880 for Mini One Cabrio,

EUR 880 for Volkswagen T-roc Cabrio,

EUR 1191.92 for Kia Ceed Sportwagon,

EUR 1400 for Toyota Ch-r,

EUR 1200 for Leaf 500e Icon Mini Cooper,

EUR 805 for Toyota Camry Hybrid Automatic Or Similar,

EUR 1400 for Audi A3,

EUR 790 for Audi A3,

EUR 1200 for Peugeot E 2008,

EUR 1800 for Mini One Cabrio Automatic O Similar,

EUR 1200 for Fiat Argo 10,

EUR 1191.92 for Renault Zoe,

EUR 775 for Citroen C-elysee,

EUR 3000 for Description Not Available-electric,

EUR 1800 for Kia Sorrento,

EUR 1400 for Volkswagen Sharan,

EUR 1400 for Ford Galaxy,

EUR 3000 for Polestar 2,

EUR 1800 for Volvo Xc60,

EUR 950 for Mercedes Sprinter Refrigerated,

EUR 1200 for A5 Renault Zoe,

EUR 1400 for Mercedes A Class,

EUR 1400 for Bmw 1 Series,

EUR 1000 for ,

EUR 1080 for Alfa Romeo Tonale,

EUR 1800 for Nissan Kicks,

EUR 1400 for Ford Focus Active X Or Similar ,

EUR 950 for Ford Transit Custom,

EUR 805 for Citroen C4 Picasso,

EUR 1400 for Opel Zafira,

EUR 790 for Peugeot 5008,

EUR 1400 for Vw Tcross 200 Tsi Vw Nivus 200 Tsi Hyundai Creta,

EUR 1800 for Toyota Corolla Hatch,

EUR 1800 for Audi Q5 Inc,

EUR 790 for Mini Countryman,

EUR 1800 for Audi A3 Convertible,

EUR 2000 for Mercedes E Class,

EUR 2200 for Maserati Levante,

EUR 2800 for Mercedes Gle,

EUR 2800 for Mercedes Glc,

EUR 2800 for Volvo Xc90--4wd,

EUR 2000 for Volvo S60 A4 Perf Volvo S90,

EUR 1200 for Chevrolet Matiz,

EUR 1400 for Fiat 500 Electric,

EUR 1200 for Fiat 500 Convertible,

EUR 1200 for Fiat 500e-electric,

EUR 1200 for Mercedes Smart For Two,

EUR 1800 for Mercedes C-class,

EUR 2000 for Mercedes E250 Convertible,

EUR 2000 for Mercedes-benz C Class Cabrio-benzin-otomatik,

EUR 2000 for Kia Carnival,

EUR 1800 for Jaguar E-pace,

EUR 1010 for Renault Talisman,

EUR 1400 for Volkswagen Passat,

EUR 1400 for Suzuki S-cross,

EUR 1400 for Ford Kuga,

EUR 1800 for Volvo Xc40,

EUR 1010 for Nissan Qashqai,

EUR 3000 for Model Y Lr-electric,

EUR 1800 for Ford Mustang Gt Cabrio O Similar,

EUR 2800 for Mercedes E Class,

EUR 2800 for Mercedes S-class,

EUR 1400 for Dealers Choice,

USD 0 for other car models.

EUR 1100 for ,

EUR 1200 for ,

EUR 1600 for ,

EUR 1900 for ,

EUR 2100 for ,

EUR 3000 for ,

EUR 3900 for ,

EUR 4200 for ,

EUR 5500 for ,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.1 mi from Madrid–Barajas Airport

13.6 mi from Cuatro Vientos Airport

Railway Stations

6.1 mi from Chamartin Station

8.5 mi from Atocha Train Station

Hotels

7.2 mi from Eurostars Suites Mirasierra

7.6 mi from Hotel Claridge Madrid

9 mi from PYR se1ect Plaza Mayor II y III

Other Landmarks

6.5 mi from Torres Kio

6.5 mi from Puerta De Europa

6.6 mi from Paseo De La Castellana

FIND ME A CHEAP RENTAL
Map view of Hertz Store Location
coordinates: 40.485103 -3.567528

Pay for Car Rentals with Crypto

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Location Images

Hertz-Barajas Airport-3543-store The Rental Desk
Hertz-Barajas Airport-3543-dropoff_guide Return Sign
Hertz-Barajas Airport-3543-telegraph The Sign
Guest Reviews

Total points： 7.0 / 10 Good

  • Vehicle condition: 0.6
  • Vehicle cleanliness: 0.5
  • Spaciousness: 0.7
  • Counter staff: 0.6
  • Pick-up location: 0.5
  • Drop-off location: 0.5
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins

  • A.Tandon

    Madrid

    8.7 /10 Very good

    Reviewed: Sunday, September 21, 2025

    I got the car upgraded, because of the unavailability of the car which i had booked. Overall condition of the car was good. I am satisfied with the service.
    Read More >

  • 鈴木 るみ

    Madrid

    9.7 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    スタッフがとても親切でした　わかりやすい説明をしてくれました！車の状態も最高でした！ハーツレンタカーはお勧めです！
    Read More >

  • J.L

    Madrid

    7.3 /10 Good

    Reviewed: Sunday, September 21, 2025

    Tras leer las reviews iba muy asustado pero, no se si fue casualidad de la chica o algo generalizado, la experiencia fue genial. No intentó venderme ni agregarme nada y todo fue claro y directo, además de muy amable y profesional. El coche estaba sucio, olía mal y tenía bollos y rozaduras por todos lados, pero era alta gama y con muchos extras y en general terminamos contentos.
    Read More >

  • May Juliana

    Madrid

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Hertz was easy to find, and the car was in good condition. I initially rented a Sportage, but there were none available, so they upgraded me to a BMW for free. That's the difference with big companies.
    Read More >

  • Diana Bert

    Madrid

    2 /10 Poor

    Reviewed: Sunday, September 21, 2025

    Read More >

  • Dylan Aldridge

    Madrid

    6 /10 Average

    Reviewed: Sunday, September 21, 2025

    Read More >

  • Vivian Crichton

    Madrid

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Car pickup was very fast
    Read More >

  • Lynn Partridge

    Madrid

    2 /10 Poor

    Reviewed: Sunday, September 21, 2025

    Read More >

  • Helen Emerson

    Madrid

    2 /10 Poor

    Reviewed: Sunday, September 21, 2025

    Read More >

  • Camille FitzGerald

    Madrid

    2 /10 Poor

    Reviewed: Sunday, September 21, 2025

    Read More >

  • Fitch Euphemia

    Madrid

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    The guy at the pickup counter symbolically asked if we wanted to upgrade our car. They had an XC90 available but it would cost more. Since there were only two of us, we declined the upgrade. I showed him the full insurance purchased on QEEQ, and he didn't try to sell us anything else. We got a brand new diesel XC60, in a beautiful smog blue color!
    Read More >

  • Abigail Harrod

    Madrid

    6 /10 Average

    Reviewed: Sunday, September 21, 2025

    Read More >

  • Humphrey Marlowe

    Madrid

    4 /10 Average

    Reviewed: Sunday, September 21, 2025

    Read More >

  • Calvin Joan

    Madrid

    6 /10 Average

    Reviewed: Sunday, September 21, 2025

    Read More >

  • Joanna Shakespeare

    Madrid

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Very good
    Read More >

  • Joan Hardy

    Madrid

    8 /10 Very good

    Reviewed: Sunday, September 21, 2025

    Overall satisfied. The shop is easy to find, the staff are warm and polite. However, some staff members have limited English proficiency, making communication a bit time-consuming.
    Read More >

  • Merle Gladstone

    Madrid

    2 /10 Poor

    Reviewed: Sunday, September 21, 2025

    Read More >

  • Rory Kit

    Madrid

    2 /10 Poor

    Reviewed: Sunday, September 21, 2025

    Read More >

  • Sharon Walker

    Madrid

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Great experience, both pickup and return were very convenient.
    Read More >

  • Hannah Laurie

    Madrid

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Good
    Read More >

  • Audrey Turner

    Madrid

    8 /10 Very good

    Reviewed: Sunday, September 21, 2025

    Quite good
    Read More >

  • Renata Tate

    Madrid

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Very convenient
    Read More >

  • Sandy Jenny

    Madrid

    2 /10 Poor

    Reviewed: Sunday, September 21, 2025

    Read More >

  • Byron Bertie

    Madrid

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    We needed a small car for a short trip, but when we arrived 30 minutes early at the car rental company, they told us there were no cars available. They offered an upgrade for an additional 20 euros per day or we could wait for more than half an hour. Since an automatic car is more convenient, we accepted the upgrade. Hertz has always provided good cars, and this time it was a car with just over 10,000 kilometers on it. It worked great over the past few days. Returning the car was also easy, no issues with insurance. We returned the car a day early due to a change in plans and asked if we could get some discount for that, they agreed initially but didn't give any discount in the end.
    Read More >

  • David Noah

    Madrid

    2 /10 Poor

    Reviewed: Sunday, September 21, 2025

    Read More >

  • Beatrice Daisy

    Madrid

    4 /10 Average

    Reviewed: Sunday, September 21, 2025

    Read More >

  • Georgia Stuart

    Madrid

    8 /10 Very good

    Reviewed: Sunday, September 21, 2025

    Transparent pricing with no hidden charges; good value for money.
    Read More >

  • Miriam Lily

    Madrid

    8 /10 Very good

    Reviewed: Sunday, September 21, 2025

    Only one person was allowed to drive. When I requested two people to drive, they charged me an extra 150 euros. Overall evaluation—acceptable.
    Read More >

  • Everley Burke

    Madrid

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Highly professional and efficient.
    Read More >

  • Tony Barrett

    Madrid

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Overall, it was satisfactory.
    Read More >

  • Myra Lawrence

    Madrid

    2 /10 Poor

    Reviewed: Sunday, September 21, 2025

    Read More >

  • Marsh Price

    Madrid

    6 /10 Average

    Reviewed: Sunday, September 21, 2025

    Read More >

  • Simona Guy

    Madrid

    6 /10 Average

    Reviewed: Sunday, September 21, 2025

    Read More >

  • John Bellamy

    Madrid

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    The rental car was excellent, compact enough to navigate narrow roads, and had great power.
    Read More >

  • Cliff McCarthy

    Madrid

    8 /10 Very good

    Reviewed: Sunday, September 21, 2025

    I scheduled a car pickup for 1:30 PM, but due to the large crowds during the Spring Festival, after completing the paperwork, the car was still not ready. I ended up waiting for over an hour and finally got the car close to 3 PM.
    Read More >

  • Jared Swift

    Madrid

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    The vehicle was very new, and both pick-up and drop-off were extremely convenient.
    Read More >

  • Lydia Scott

    Madrid

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Good service attitude, clear explanation of contract terms.
    Read More >

  • Dave Will

    Madrid

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Excellent
    Read More >

  • Gwendolyn Elinor

    Madrid

    6 /10 Average

    Reviewed: Sunday, September 21, 2025

    Read More >

  • Rex Hearst

    Madrid

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Satisfied
    Read More >

  • Dunn Raphael

    Madrid

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Excellent service.
    Read More >

More Car Rental Brands at Madrid–Barajas Airport

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What's the address of the rental location?

TERMINALS 1 AND 4,MADRID BARAJAS AIRPORT.,28042,ES

What is the Telephone Number?

+34902305230/ +3491393722

How to Pick up from Branch or Car Park & After Hours Pickup Must-know?

The Hertz - Barajas Airport car rental location is in terminal

You can walk to the counter of Hertz - Barajas Airport car rental.

Serviced by Hertz. Hertz counters are located in Terminals 1 and 4 (T1 and T4), in the arrivals hall. The distance between Terminals 1 and 4 is 4.5km. The airport operates a free shuttle service between T4 and T1 approximately every 20 minutes. Flight number mandatory. Customers not arriving by flight or without an advance reservation please proceed to Terminal 4. *(T1) Please proceed to the counter in Terminal T1, you’ll find our notable yellow sign in arrivals hall 2, just in front of baggage claim. *(T2, T3) Customers arriving in Terminals T2 and T3 please proceed to the rental counter in Terminal T1. *(T4) The rental counter in T4 is located in the arrivals hall where all the car rental offices are located.

How to Return to the Store, Car Park or Key Box & After Hours Return Instructions?

Please according to your departure terminal and your rental contract, return your vehicle to the drop point at T1 or T4. T1 return google map link: https://maps.app.goo.gl/r22marCmYqJ4nijb6 T4 Module B google map link: https://maps.app.goo.gl/B6o3i983Ae4RSsuQ8

What are the Accepted Cards as Payment Methods for this Car Rental Store?

Can I Pick up Rental Cars with a E-voucher?

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

What are the Driver Age Requirements for this Car Rental Store?

21 - 99 years old

Young Driver Fee applies at 21 - 24 years old with charge of EUR 9.33867 - 27.85 per day approximately.

What are the Driving Licence Requirements to Rent a Car from this Car Rental Store?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

The following models require 3 year's of license holding time: Maserati Levante Winter-diesel-4wd, Volkswagen Transporter 9 Seater Or Similar, Volvo S60 A4 Perf Volvo S90, Mercedes E Class, Mercedes S-class, Mercedes E Class, Extraordinary (bmw 5 Series), Mercedes Glc, Mercedes Gle, Kia Sorrento, Kia Carnival, Peugeot Partner, Ford Custom, Nissan Townstar Van, Ford Transit Custom, Mercedes Sprinter Refrigerated, Daily Hayon 20m3, Iveco Daily 12m3, Bmw X5

  • For foreign renters, you need to bring:

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

    EU/EEA Driving License

    EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

  • For local renters, you need to bring:

    Full driver's license issued in Spain

Additional Extras

  • Additional driver EUR 15.75/day

    Note that all drivers must provide their valid documentation.

  • GPS rental EUR 17/day

    Provided by the local stores. Usually, interface and voice are of the local language.

  • Infant car seat rental EUR 14/day

    Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

  • Child car seat rental EUR 14/day

    Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

  • Child booster seat rental EUR 15/day

    Recommended for children weighing 40-80 lbs /18-36 kg

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    0.1 mi from Madrid–Barajas Airport

    13.6 mi from Cuatro Vientos Airport

  • Railway Stations

    6.1 mi from Chamartin Station

    8.5 mi from Atocha Train Station

  • Hotels

    7.2 mi from Eurostars Suites Mirasierra

    7.6 mi from Hotel Claridge Madrid

    9 mi from PYR se1ect Plaza Mayor II y III

  • Other Landmarks

    6.5 mi from Torres Kio

    6.5 mi from Puerta De Europa

    6.6 mi from Paseo De La Castellana

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