Overall, it was satisfactory.

They charged for fuel in advance, their English is poor, attitudes are just okay, and there's an extra fee for returning the car a day early.

When I rented the car, they first told me that the pickup sheet was not acceptable and that a voucher was required. After a long time, it turned out that the sheet was sufficient. I had already purchased full insurance, but they forced additional insurance on me. When I saw the printed receipt and asked them to remove it, they said it was not possible. It took an hour and a half to finally get the car. I will never use Hertz again.

The staff started working at 9:10 AM on Christmas, which is good. But the car model wasn't what I requested, not good. The car uses petrol, which is expensive, bad. I had to change the car towards the end of the trip, troublesome.

The service was excellent.