Very convenient, and the staff were very friendly. It wasn't as bad as some others claimed.

Many people picking up cars at night with only two counters, but the staff was very friendly and patient in their explanations.

Very satisfied, the process was very fast.

The service attitude was generally satisfactory, but the work efficiency needs improvement. The condition of the provided vehicle was too poor; it broke down twice on the road, requiring two replacements, which delayed our trip by two days. Additionally, the front bumper fell off once. An unjustified deduction of 400 euros was made due to the vehicle's own issues, without any explanation or receipt, and it's unclear if further charges will be applied.