MALAGA AIRPORT CAR RENTAL REVIEWS

The car rental staff Hugo provided very attentive, thoughtful, and clear service, with timely reminders.

Muy eficiente. Todo perfecto

Me consiguio un magnifico precio

Very good price, decent car and easy drop off. Pick up took a very long time though even though is was off season, about 1.5 hours from clearly passports to having the car.

Always good

No problems

The shuttle buses are insufficient. I waited for over 40 minutes at the airport before their shuttle finally arrived. Other company's shuttles came by frequently, but not theirs. When I tried calling, there was no direct line, only automated voice menus, and I couldn't get through after being transferred multiple times.
When returning the car, even though I had already purchased their full coverage, they still inspected the car very thoroughly. To my surprise, they even demanded a fuel receipt! The tank was full—were they worried I filled it with diesel?!

The same car model is advertised online at a low price to attract customers, but upon arrival, there are no cars available. Then, they use various tactics to try to cheat money. They intentionally operate under multiple brands (Enterprise/National/Alamo/Locauto), but in reality, it's the same dishonest company!

All good

Great, simple and straightforward.

Very satisfied, QEEQ is my go-to for international car rentals.

The car was fine I paid €300 deposit and only received half back so awaiting reason as car came back in the same condition and full of petrol

Booking was quick and easy but told that the car was in a different bay but found it eventually

Except for the original car expectation all was good

Excellent platform Need the ability to amend booking

The staff tried to upsell insurance and their English proficiency was not very good.

This car rental company has a high rating on Zuzuche, but it was really hard to locate. The staff were very unprofessional, and the car they provided was old and in poor condition. Since we just needed it for basic transportation, we accepted it. However, they charged us a deposit of 2,000 euros. When we returned the car, there were no issues during the inspection, but the next day they charged me over 3,000 euros for repairs without providing any photos. I think this is a fraudulent company. I strongly recommend choosing a well-known brand rental company. This is the first time I've encountered such a situation in my global car rental experiences.

Had a mechanical problem with the car, no one’s fault. One phone call and the switch to a different vehicle was arranged.

Good website, clear price structure.

Long wait times, semi-self-service car pickup took a lot of time. The car had many exterior scratches, and I had to report them in advance. Waited in line for nearly an hour. The car was covered in scratches, and I had to send an email to the member center to report them. The pickup process was very poor.

Pickup was at the airport waiting area, very convenient. The car arrived quickly, picked up me and a Málaga mom with a two-month-old baby, and took us to the rental store, which was about a 5-minute drive. The entire rental process was smooth, and the car worked great for the ten or so days I used it. The local mom told me this is not a new company; she has been renting from them for years, and it's a reliable company. Returning the car was also very easy. Remember to return the car with a full tank.

DEVOLVI EL VEHICULO EN MISMO ESTADO INCLUSO MAS LIMPIO ME DICEN TODO CORRECTO Y DOS DIAS DESPUES DE LA ENTREGA ME CARGAN 150 EUROS POR LIMPIEZA, INTENTO CLARO DE ESTAFA PERO IRE A JUZGADO

CORRECTO

Different car rental companies have varying requirements, so make sure to check carefully whether the pickup is inside or outside the airport to avoid unnecessary trips.

Excellent

Very satisfied