Pickup was at the airport waiting area, very convenient. The car arrived quickly, picked up me and a Málaga mom with a two-month-old baby, and took us to the rental store, which was about a 5-minute drive. The entire rental process was smooth, and the car worked great for the ten or so days I used it. The local mom told me this is not a new company; she has been renting from them for years, and it's a reliable company. Returning the car was also very easy. Remember to return the car with a full tank.