BARCELONA AIRPORT CAR RENTAL REVIEWS

Returning the car was a stress, but the woman at the return counter said not to worry they will take care of it now

Fantastic service—they even upgraded my car to a better model.

Service was great, they even gave us a free upgrade on the car, and it was no problem at all returning it at a different parking lot.

The rental staff were really friendly and helpful.

Super convenient to use.

Everything went smoothly from pickup to return.

The guy at the airport was awesome. No hard sell at all, so I really don’t get where all those bad reviews online are coming from. My card had an issue and he patiently waited while I sorted it out. The whole rental process was super smooth.

They promoted the insurance a bit, but the cost was much higher than QEEQ. The car was in excellent condition and the price was reasonable.

Super impressed overall.

Everything was great – the car was really new with low mileage, and the whole trip went smoothly.

Picked up the car at Barcelona Airport T1 and it was super easy to find the rental desk. The staff were locals and incredibly friendly. They suggested an upgrade and local insurance, but when we declined there was no hard sell at all, which I really appreciated. There was a small hiccup when we went to actually get the car though—the team hadn’t brought out the model we’d booked, so we ended up waiting in the parking lot for about an hour. In the end they admitted it was their mistake and upgraded us to a nearly brand-new Volvo XC40 with just over 3,000 km on it, which felt like fair compensation. Returning the car was smooth too: the staff did a quick walk-around, found no issues, and we were done. The only downside of the trip was getting a parking ticket in Barcelona, which they said can only be processed after 15 days. Hope everyone else has a smooth trip too!

Pickup and return were both really easy, and the staff were super efficient.

I went ahead and bought full coverage on my own so I wouldn’t have to deal with any disputes if something happened. The insurance ended up costing more than the rental itself, but I guess that’s the price of peace of mind.

Our self-drive trip in Spain went really smoothly overall. There was just one incident in downtown Barcelona: while we were stopped at a red light, an Indian guy on a motorbike punctured our right rear tire. We called for roadside assistance and the rental company responded really quickly, sending both a tow truck and a taxi. We took the taxi back to the rental office to swap cars. Returning the car was super easy too—you just park in the designated area and drop the keys in the mailbox. The service was excellent!

Rented for 10 days and everything went smoothly.

Very satisfied

I told them I needed room for a lot of luggage, and they handed me this huge four-row minivan—way over the top.

The line was a bit long, but everything else was great.

Awesome rental company with no hidden charges at all.