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Last updated on: August 2, 2025
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27 Rental Locations
Pickup
Arriving at Terminal 1 (T1): The rental counter is located on level 0, zone A. Please follow the "Car Rental" signs to reach the counter. Arriving at Terminal 2 (T2): The office is located at the open car park facing the terminal building. Exit the terminal and cross the road to find the office.
Telephone
902011959 / + 34 931935704/+34 647857900
8.7/10 Very good
600+ ratings, 2 reviews
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Closed
Pickup
From Terminal 1, exit flight arrivals and follow signs to the Car Rental desks. Which are located a few minutes walk away. From Terminal 2, exit the Terminal Building and proceed outside across the road to the Car Park, where you will find the Car Rental cabin.
Telephone
+34935219095 / +34605357344
8.6/10 Very good
400+ ratings, 3 reviews
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Closed
Pickup
Terminal 1: When you arrive at terminal 1, make your way to the plaza (La PLaza) on the first floor (planta 1). Walk towards the parking G, passing the tobacco shop and walking all the way to the end. Make your way down to the lower level which is the area where shuttle buses collect their customers. You will find our bus, clearly identified by the Drivalia logo. If the bus is not there on your arrival, don´t worry, they run frequently. Terminal 2A & B: Exit from terminal 2 and, without crossing the road, walk to the right, passing the taxi area, after which you will find the area of courtesy buses which is the area where shuttle buses collect their customers. You will find our bus, clearly identified by the Drivalia logo. If the bus is not there on your arrival, don´t worry, they run frequently. Terminal 2C: Leave the building and walk left until you see an overpass. Walk underneath the overpass, maintaining your position on the left and within a few meters you will find the area where the courtesy buses collect their customers. This is the area where shuttle buses collect their customers. You will find our bus, clearly identified by the Drivalia logo. If the bus is not there on your arrival, don´t worry, they run frequently.
Telephone
+34913786004
8.5/10 Very good
100+ ratings, 0 reviews
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Closed
Pickup
MEET & GREET AT BARCELONA – AIRPORT ONCE LANDED PLEASE CALL AT +34-931-184-575 TO ARRANGE A AIRPORT PICKUP OR IF YOUR FLIGHT ARE LATE OR HAVE ANY QUESTION
Telephone
+34931184575
8.5/10 Very good
100+ ratings, 0 reviews
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Closed
Pickup
Please proceed to the SIXT rental desk to pick up your car. Please provide your flight number or arrival terminal (1 or 2) when completing the reservation. If a valid flight number is not provided, your reserved vehicle will be at Terminal 1.
Telephone
+34871180192
8.5/10 Very good
100+ ratings, 0 reviews
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Closed
Pickup
Please proceed to the SIXT rental desk to pick up your car. Please provide your flight number or arrival terminal (1 or 2) when completing the reservation. If a valid flight number is not provided, your reserved vehicle will be at Terminal 1.
Telephone
+34871180192
8.5/10 Very good
100+ ratings, 0 reviews
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Closed
Pickup
From Terminal 1, exit flight arrivals and follow signs to the Car Rental desks. Which are located a few minutes walk away. From Terminal 2, exit the Terminal Building and proceed outside across the road to the Car Park, where you will find the Car Rental cabin.
Telephone
+34935219095
8.5/10 Very good
200+ ratings, 0 reviews
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Closed
Pickup
Serviced by Hertz Car Rentals. Arriving at Terminal 1 (T1): The rental counter is located on level 0, zone A. Please follow the "Car Rental" signs to reach the counter. Arriving at Terminal 2 (T2): The office is located at the open car park facing the terminal building. Exit the terminal and cross the road to find the office.
Telephone
+34931935705
8.5/10 Very good
100+ ratings, 0 reviews
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Closed
Pickup
Serviced by Hertz. Arriving at Terminal 1 (T1): The rental counter is located on level 0, zone A. Please follow the "Car Rental" signs to reach the counter. Arriving at Terminal 2 (T2): The office is located at the open car park facing the terminal building. Exit the terminal and cross the road to find the office.
Telephone
+34932983637
8.5/10 Very good
300+ ratings, 0 reviews
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Closed
Pickup
Terminal 1: Once in the arrivals hall, walk behind the cafe 'Go Natural' and follow signs for Parking (P) G . Continue for 100 metres, come outside and at the end of the walkway use the escalators to go down to the lower level, then on your left you can wait in the bus area for the yellow Centauro Rent a Car shuttle bus which comes every 15-20 mins. Terminal 2 A&B: Come out of the building and without crossing, turn right and pass the taxi rank continuing along you will find the minibus area. Terminal 2 C: Come out of the building and on your left you will see an elevated walkway, walk under this, and then after a few meters to your left you will find the minibus area.
Telephone
+34931931844
8.5/10 Very good
100+ ratings, 0 reviews
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Closed
Pickup
Shuttle service from the terminal to our counter in less than 10 minutes. When you arrive at Barcelona Airport, please call us at +34 935 63 84 18 to notify us of your arrival. Customers arriving through TERMINAL 1: When you arrive in terminal 1, you will see a Coffee shop called "Go Natural", walk straight towards the parking "G", passing the tobacco shop, and at the end take the stairs. At this point, our AUTOUNION Shuttle bus will be waiting for you. Customers arriving through TERMINAL 2A and 2B: Exit the terminal and without crossing the street, walk to your right, towards Terminal C. Just below the letter "C", our AUTOUNION Shuttle bus will be waiting for you. Customers arriving through TERMINAL 2C: Exit the terminal and walk to your left. Below the letter "C", our AUTOUNION Shuttle bus will await you.
Telephone
+34 935 63 84 18
8.5/10 Very good
100+ ratings, 0 reviews
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Closed
Pickup
BARCELONA AIRPORT – Car Hire Pick-Up Instructions Terminal 1: After exiting Terminal 1, you’ll see a coffee shop called “Go Natural.” Walk toward Parking Lot G and take the stairs at the end. Our courtesy shuttle bus will be waiting there. It runs every 10–15 minutes and will take you directly to the Nizacars office. Terminal 2A and 2B: Exit the terminal and walk to your right without crossing the road. Go past the taxi rank, and you’ll arrive at the courtesy minibus area. Terminal 2C: Exit the building and walk to your left until you reach the flyover. Go under the flyover and continue walking on the left side. After a few meters, you will find the courtesy minibus area. If you need assistance, please call our shuttle bus service at: +34 93 706 59 67
Telephone
+34937065967
8.5/10 Very good
100+ ratings, 0 reviews
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Closed
Pickup
A FlexWays representative will be waiting for the passenger with a sign with his or her name on Arrivals. If you do not find our representative please call to +54 9 11 5259-9877 (Phone and Whatsapp).
Telephone
+34933936132
8.5/10 Very good
100+ ratings, 0 reviews
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Closed
Telephone
+34966024001 / +34966024001
8.3/10 Very good
200+ ratings, 0 reviews
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Closed
Pickup
From Terminal 1, exit flight arrivals and follow signs to the Car Rental desks. Which are located a few minutes walk away. From Terminal 2, exit the Terminal Building and proceed outside across the road to the Car Park, where you will find the Car Rental cabin.
Telephone
+34935219095
8.3/10 Very good
300+ ratings, 1 reviews
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Closed
Pickup
Terminal 1: From the baggage collection point, head to the main hall and follow signs to "Parking G" to exit the building. Go to the lower floor, then walk to your left, where you will find the bus area, where our free shuttle service will take you to our facilities. • Terminal 2: After collecting your luggage, exit the terminal and follow signs towards Terminal C and continue straight to reach the shuttle parking area. Here you will find our free shuttle service that will take you to our facilities.
Telephone
+34971730696
8.3/10 Very good
400+ ratings, 2 reviews
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Closed
Pickup
Airline passengers go to baggage claim. AIRLINE PASSENGERS: T1 07:00-01:30 -hours for the office located in Rent a Car in arrivals 07:00-24:00 - hours for the office located in the car park. T2 If check out office is closed go to the car park which is just in front of terminal (only 50 meters). 09:00-21:00 - hours for the office located in the car park. After 21:00 there is a free bus to T1 for customers. LOCAL RENTER: Not Available PREFERRED SERVICE: Yes, available 07:00-22:00 hrs. OUT OF HOURS: Yes available from both terminals. Park the car in the Avis/Budget bays and drop off the keys in the key box located next to the Avis stand in the car park.
Telephone
+34902108495
8.2/10 Very good
500+ ratings, 3 reviews
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Closed
Pickup
Airport Terminal Instructions AIRLINE PASSENGERS: T1 07:00-01:30 -hours for the office located in Rent a Car in arrivals 07:00-24:00 - hours for the office located in the car park park T2 If check out office is closed go to the car park which is just in front of terminal (only 50 meters). 09:00-21:00 - hours for the office located in the car park. After 21:00 there is a free bus to T1 for customers. PREFERRED SERVICE: Yes, available 07:00-22:00 hrs. OUT OF HOURS: yes available from both terminals. Park the car in the Avis/Budget bays and drop off the keys in the key box located next to the Avis stand in the car park. 24 hours a day.
Telephone
+34902108495
8.1/10 Very good
200+ ratings, 1 reviews
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Closed
Pickup
For arrivals at Terminal 1, we will wait for you in Parking G. When you leave the terminal door you will have to go straight ahead (the "go natural" restaurant will be on your left), keep walking until the airport exit where you will see a Tobacconist on your right, continue to cross the footbridge, at the end you will find some stairs that will take you to the ground floor, where you will see the parking lot where the courtesy buses of all the car rental companies are waiting. TERMINAL 1 meeting point: https://goo.gl/maps/WPc4y5uV2ee1Fvvw6 For arrivals at Terminal 2A or 2B, we will wait for you in front of Terminal 2C, exit through the terminal door (2A or 2B) you must go to your right, pass the taxi rank and you will see the courtesy bus stop of all car rental companies. This point is located about 20 meters from the sign where it says Terminal C. For arrivals at Terminal 2C, exit through the terminal door and turn to your right, walk about 20 meters, cross the pedestrian crossing that is on your left, walk 50 meters to the point where you will see the courtesy buses stop. of all car rental companies. Meeting point TERMINAL 2A, 2B and 2C: https://goo.gl/maps/Tq1csZv4nhWUxbu96 Please call right after collecting your luggage to take the shuttle bus or if your flight is delayed or you have any questions, at (+34) 931 184 575 or (+34) 672 058 044. If you cannot be answered on these phones, contact the Customer Service Center: Netherlands: (+31) 9 701 028 7028, GB (+44) 745 815 6666, USA (+1) 657 242 2424, Spain (+34) 902 757 022.
Telephone
+34931184575 / +34672058044
8.1/10 Very good
300+ ratings, 1 reviews
View details
Closed
Pickup
Arrivals from Terminal 1: Exit the baggage claim area and follow shuttle service signage. Exit the terminal and you will find the shuttle bus stop. To reach Terminal 2 B, take the shuttle bus and follow directions below from Terminal 2. Arrivals from Terminal 2: Exit the baggage claim area and follow Departures directions Terminal 2 B. Continue through the yellow path until you reach Boarding gates signal. Firefly counter is located beneath the escalators, right next to Norwegian counter. Exit Terminal 2 B and cross to the parking lot in front. Firefly booth next to Hertz.
Telephone
+34 663 722 166 / +34 931 935 705
8.1/10 Very good
500+ ratings, 2 reviews
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Closed
Telephone
+34936192468
8/10 Very good
300+ ratings, 2 reviews
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Closed
Pickup
The counter is located in the airport terminal 1, please follow thel instruction signs and proceed your pick up at Europcar Counter . Please call branch staff if needed.
Telephone
+34911505000
8/10 Very good
600+ ratings, 4 reviews
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Closed
Pickup
Terminal 1: After leaving the baggage claim area, you will see Go Natural cafe. Walk around the cafe and continue straight following the signs for "La Plaça". Turn to the left and follow signs for car rental pickup and continue until you see the OK Mobility Store. To pick up your vehicle, take the lift or stairs to your right and head to the lower floor (Planta 1). Walk to the end of the carpark where you will find the vehicle pickup Store. Terminal 2: After leaving the baggage claim area, you will see signs for the car rental area. Turn to the left following these signs and you will immediately see the OK Mobility Store in front of you. To pick up your vehicle, leave the Terminal and cross the pedestrian crossing to your right. Cross the road again and you will see the vehicle pickup Store in front of you in the carpark.
Telephone
+34902360636 / +34971126880
7.9/10 Good
400+ ratings, 2 reviews
View details
Closed
Pickup
The counter is located in the airport terminal 1, please follow thel instruction signs and proceed your pick up at Europcar Counter . Please call branch staff +34 (0) 902105055 if needed.
Telephone
+34911505000
7.8/10 Good
400+ ratings, 2 reviews
View details
Closed
Pickup
The counter is located outside the airport terminal 2 in the car rental area, please follow the instruction signs and proceed with your pick up at Europcar Counter. Please call branch staff if needed.
Telephone
+34911505000
7.2/10 Good
300+ ratings, 2 reviews
View details
Closed
Pickup
The counter is located in the out door parking just out side of the airport terminal 2 building , please follow the instruction signs and proceed your pick up at Europcar office .
Telephone
+34911505000
7.1/10 Good
1000+ ratings, 5 reviews
View details
Closed
Pickup
Terminal 1: Arrivals terminal Rentacar Area. Terminal 2: Rentacar Area
Telephone
+34918341400 / +34865616845
DRIVALIA
7.7/10
Alamo
7.7/10
Niza Cars
7.6/10
Hertz
7.3/10
AVIS
7.2/10
OK Mobility
7.4/10
CLICK RENT
7.3/10
Centauro
7.9/10
Budget
7.3/10
National
8.2/10
Europcar
7.4/10
GOLDCAR
4.9/10
Record Go
6.9/10
Enterprise
7.9/10
Alquicoche
7.6/10
Firefly
7.3/10
Shouqizuche
7.3/10
Keddy by Europcar
4.7/10
Leasys
9.0/10
GREEN MOTION
9.0/10
ACE
8.0/10
SOLO
10.0/10
AMIGO AUTOS
7.3/10
Thrifty
8.0/10
Interrent
5.6/10
Dollar
6.2/10
autoclick
8.3/10
SOLMAR
2.0/10
SIXT
7.0/10
Reviewed: July 29, 2025
1. The staff tried to upsell the store's insurance, which made the car pickup process somewhat unpleasant. 2. The car's condition wasn't good, with visible scratches. 3. The staff asked us to sign off on the car's condition before showing it to us. 4. The car's Bluetooth couldn't connect to the phone because it required a password. The staff could have been more helpful but only provided the parking spot number and left us to figure it out.
Reviewed: February 14, 2025
The car met our expectations. The staff is friendly but still try to upsell their insurance. They blocked my cc for €2000 since I didn’t take their insurance but I had no problem when returning the car.
Reviewed: October 3, 2024
The staff had a rather indifferent attitude and the efficiency was quite low. Additionally, the pre-authorization deposit was very high (2000 euros). The overall condition of the car was poor, with many scratches and dents, but it did not affect its usability.
Reviewed: July 29, 2025
It was an extremely bad car rental experience. When we arrived, the rental company didn't have the exact model we booked and forced us to pay an extra 43.57 euros for a supposed 'upgraded' model (which was actually quite similar to the one we originally booked). Based on our previous car rental experiences, if the rental company doesn't have the reserved car, they would usually provide a similar car for free without charging us any price difference.
Reviewed: July 29, 2025
A very poor car rental experience. When we arrived, the rental company did not have the exact model we had booked and forced us to pay an additional 43.57 euros for a different car (which was actually similar to what we originally booked). Based on our previous car rental experiences, if a rental agency didn't have the car available, they would automatically and free of charge provide a similar replacement without charging any additional fees.
Reviewed: March 3, 2025
Very satisfied. After I got the car, there was a constant warning about the key's low battery. I drove for a few days but couldn't find a place selling button batteries, so I let it go. Of course, the remote functions of the key worked perfectly during the rental period.
Reviewed: February 12, 2025
The reserved time had arrived, but the car was not ready yet. Waited for over 20 minutes.
Reviewed: July 23, 2025
The staff inspecting the car during return seemed to be nitpicking, not sure if it was intentional. Anyway, I recorded a video as proof. The deposit refund process was incredibly slow, and they wouldn't process it unless you followed up. The overall service was quite average and not very obliging; you must actively chase them for the deposit refund.
Reviewed: July 19, 2025
This company is completely untrustworthy. When I went to rent a car, I had purchased the platform's extra full insurance, but they refused to acknowledge it and forced me to buy their in-store insurance. After I bought their insurance, they gave me a very poorly maintained car. Later, when I complained, they gave me a somewhat newer car. I took some photos of the exterior to check for scratches, dents, and issues with the glass or tires, and inspected the seat cushions before driving it away. Two days later, I realized that the clips on the sun visor were broken. When we returned the car, I assumed the visor was already broken before and didn't mention it. However, the store staff immediately checked the visor and fined me 50 euros for it. Honestly, who would inspect the sun visor when picking up a car? Additionally, we got a parking ticket during the rental period. When I received the notice, I immediately asked my friend to pay the 25-euro fine online. Yet this morning, I received another fine notice from the rental company asking me to pay 200 euros for the same issue. This is an absolute scam.
Reviewed: July 24, 2025
We chose the full coverage insurance when booking the car. At the Barcelona airport rental counter, we specifically informed the staff that we already had insurance and did not need any additional coverage. However, they still added insurance to the bill, claiming it was a refundable deposit. It's been half a month since we returned to our home country, and the amount has yet to be refunded. This charge is incredibly frustrating.
Reviewed: February 14, 2025
When I arrived, they told me I needed to make a reservation one day in advance.
Reviewed: July 23, 2025
The service is enthusiastic, but the English communication often has a strong accent, requiring patience to ensure clarity.
Reviewed: May 31, 2025
Excellent! Very professional service! The vehicle was in great condition!
Reviewed: April 29, 2025
It took more than two hours to queue for the car. Such a long wait was an absolutely painful experience after a long flight. This is the first time in all these years of renting cars that I've encountered something so time-consuming.
Reviewed: August 15, 2024
Overall very satisfied. QEEQ sent email reminders before crucial steps like pick-up and return, highlighting key issues to pay attention to, which deserves a big thumbs up! The driver's license translation service was excellent and multi-lingual, so it can still be used in other countries next time. Last year, I went to Turkey.
Reviewed: July 21, 2025
There are plenty of vehicles, but the chances of model replacement are relatively high.
Reviewed: July 16, 2025
Had to wait a bit while picking up the car as there were quite a few people, but overall it was fine.
Reviewed: July 16, 2025
There were a lot of people picking up cars, they suggested insurance but didn't push too hard.
Reviewed: July 15, 2025
Excellent! The deposit was refunded immediately after returning the car. The car was easy to drive! Superb service!
Reviewed: March 3, 2017
A bit hard to find, the address location is slightly off.
Reviewed: May 22, 2025
Paid an additional €57.9 for full insurance during pickup.
Reviewed: October 31, 2024
There was no guidance when picking up the car, so I had to find it myself. I ended up walking a long way and couldn’t find the car, then had to go back, which wasted a lot of time. It was also very inconvenient to carry luggage.
Reviewed: June 22, 2024
The staff at the rental company were quite friendly.
Reviewed: July 6, 2025
As long as your documents are complete, the process is very smooth.
Reviewed: June 27, 2025
1. The shuttle bus was impossible to find. I had no idea where it was and spent half an hour searching for it. In the end, I had to take a taxi, which cost 10 euros on the meter. The driver said the starting fare from the airport is 21 euros. 2. At the time of car pickup, they aggressively pushed an insurance plan costing 26 euros per day, even though I had already purchased full insurance. 3. If you don’t buy their insurance, no one will assist you during pickup. They simply hand you a key and leave you to search for the car among hundreds of vehicles under the blazing sun. 4. Apart from the authorization hold, they also blocked 109 euros for fuel, saying it would be refunded if the car is returned with a full tank. I’ve rented cars many times and this is the first time I’ve encountered a company that precharges fuel costs. 5. I received a parking ticket during the rental period and asked the staff for help on how to handle it, but they completely ignored me and told me to sort it out myself without providing any guidance or information.
Reviewed: May 24, 2025
Average, unable to reach the roadside assistance service.
Reviewed: April 28, 2025
Due to the inconvenience of parking in Barcelona, I returned the car early at a different location. There was a 40 EUR fee. The car pickup was convenient, with no additional requirements, and the car was new.
Reviewed: April 7, 2025
If the staff's statements are not truthful, what part of this rental company can be trusted?
Reviewed: May 14, 2025
When returning the car, I suddenly noticed it had been scratched, not sure when it happened. Ended up paying quite a bit, sigh.
Reviewed: April 13, 2025
Good service, reasonable price, smooth pickup and return process, no unreasonable strictness.
Reviewed: October 23, 2024
The car rental company at Barcelona Airport did not have the reserved seven-seater SEAT ready, and it took too long to find an alternative model.
Reviewed: August 6, 2024
There weren't many people in line, only 4 ahead of me, but it still took 2 hours.
Reviewed: June 11, 2025
First of all, I am very angry with the rental company's tactics, using inappropriate methods to force us to cancel the order and require us to upgrade the rental at a higher cost. However, I am very grateful to Zuzuche for intervening and protecting our rights.
Reviewed: February 28, 2025
Generally satisfied, fewer tricks, and more sincere service.
Reviewed: February 16, 2025
It's okay. Previously, the car booked online took some time to become available, but they quickly provided a slightly inferior replacement.
Reviewed: June 10, 2025
The car I booked was unavailable, so I was forced to upgrade, and it's been a week and I still haven't received the invoice.
Reviewed: May 4, 2025
Overall pretty good. They suggested upgrading the car model and additional insurance, but didn't push further after refusal.
Reviewed: April 15, 2025
Pretty good, they didn’t try to upsell insurance. However, they didn’t check the car during the return process. Even though I clearly refueled the tank before returning, they still charged me over $10 for fuel. The amount wasn’t much, so I didn’t pursue it further. Still, it would be better if they conducted a clear inspection during the car return.
Reviewed: April 15, 2025
The process of renting and returning the car was somewhat slow, and two months after returning the car, I was charged for a traffic violation without any prior notice.
Reviewed: February 2, 2025
The company enforced the purchase of full insurance, which I didn't appreciate. It was my first time renting an electric car, and charging it was very inconvenient—sometimes it took several hours to fully charge. Goldcar's customer service was poor. They mentioned free parking for electric cars but only stated that it applied to blue zones when asked, without explaining that you need to display a receipt on the windshield. As a result, I received a fine. I wanted to pay the fine myself, but the rental company charged a €50 management fee first and then told me to handle the payment on my own. Additionally, I accidentally drove into another country for two hours and was charged €105 without prior warning from the rental company. They did not inform me in advance that crossing into other European countries would incur a fee. Rules are strictly enforced abroad, and accidental mistakes are not accommodated.
Reviewed: November 8, 2024
Service was terrible. They made me wait an hour because my flight was early. Not even because car was not ready. Took me 30 mins to wait for someone to come to look at a body hit on the car. On return they took more than than 10 min to examine every inch of the car with flashlight and photos. Found nothing. They charged 25% tax on the 90 EU extra pay for border crossing in Europe. A disgrace
Reviewed: April 8, 2024
Experience with gold car was really good. They help us to understand they don’t have the car what we asked, but still it’s disappointed you’re showing the car, Mercedes and giving a Volkswagen not good.
Reviewed: November 4, 2023
Twice I got scammed with this rental service. Isn't it normal that we don't understand the Spanish contract? I booked a Mercedes B-Class for 307 RMB, but I received a Link electric car and was forced to pay an additional 71 Euros plus a 148 Euro deposit. Do you have no conscience in forcing these charges? Does this rental service have any moral principles left? Renting a regular electric car and telling me it's an upgraded Mercedes?
Reviewed: April 21, 2025
Good service, no upselling, everything done according to rules.
Reviewed: March 25, 2025
They promoted insurance, but stopped after we declined. Mileage limits apply.
Reviewed: December 31, 2024
They really go all out to sell insurance. Make sure to bring your personal chip credit card!
Reviewed: December 18, 2024
It was average. When returning the car, the lady claimed there was an issue with a headlight cover! The contract she gave me noted several damages but didn't mention the headlight cover. She asked if I took photos during pickup—luckily, I did. The parking lot was quite dim at the time, so the photos weren’t very clear, and I didn’t carefully take pictures of the entire car. Fortunately, I had a photo of the front. After showing her, she didn’t say much. I asked her why they didn’t list all the damages, and she said, 'We’re humans too, and mistakes happen.' I’m not sure if this was intentional or not!
Reviewed: October 12, 2024
The SUV I got had a DR logo. When I picked it up, the car had scratches, three tires were underinflated, one license plate screw was loose, and the carpet under the footrest had two worn-through holes. The rental company didn’t conduct a handover; they just gave me the key and told me to get the car myself. Returning the car was also just parking in the assigned spot and dropping the key into a mailbox. I was very worried the rental company would charge me extra money. This is not QEEQ's issue; it’s a problem with foreign rental companies—they’re not as thorough and reliable with vehicle inspections as companies in China. Two deposits were required: one for €900 as a violation-related deposit and another for over €110 as a full-fuel deposit.
Reviewed: October 9, 2024
Not good, the car rental company provided poor service. They said we could drive straight out, but the barrier at the exit didn't lift. Ended up paying over two euros for parking and wasted half an hour dealing with it.
Reviewed: August 13, 2024
The service was quite good, and the staff were very patient despite the language barrier.
Reviewed: February 3, 2025
This is my second time renting a car from them. The condition of the car is excellent, almost like new, very satisfied. The deposit of 500 was refunded on the same day. Both the platform and the rental company provided great service, and the staff communicate fluently in English without any issues.
Reviewed: July 23, 2024
It's a small rental company, service is okay, but there's an additional fee for cross-border driving.
Reviewed: February 27, 2024
This was the worst car rental experience I've ever had. I waited for the pick-up service for one and a half hours. The process took 40 minutes, and the car I received was not the same class as the one shown online. The most outrageous part was when I returned the car; they tried to blame me for various small damages that were already there. Fortunately, I found photos on their phone showing the car's condition from previous customers, so they had nothing to say. Returning the car still took 30 minutes, and we almost called the police. My €500 deposit has not been returned yet. Can't believe this company is highly rated.
Reviewed: February 22, 2024
This shop offers delivery to the airport, but I took public transit from Barcelona city center. I contacted the store, and the actual address is Avinguda les Garrigues 46, Mas Blau, Barcelona. I picked up and returned the car here. The staff's English was not very good, making phone communication a bit challenging at first. However, a staff member contacted me via WhatsApp, and they were friendly and patient. The car was inexpensive and in good condition. Returning the car was quick and smooth, with just a brief inspection.
Reviewed: January 8, 2025
Horrible service. They force you to buy an extended insurance from them, even though we already got an AXAinsurance. Big discussion on that. It is also not possible to pay with another credit card ( my husbands) or debit card. When you choose for that, they said that it was only possible when chosing for their insurance.
Reviewed: November 22, 2021
The car was scratched and it was smelling like cigarettes.
Reviewed: November 25, 2019
Booking was paid but they charged me at the counter for service charge anyway. They couldn't release the car without paying them that charge. When dropping off they were trying to charge me for fuel. I would try to avoid them
Reviewed: September 17, 2019
They sting you with paying for the full tank of fuel in the vehicle and then a 'service charge'. The usual trying to upsell which gets boring to listen to by pushy desk staff.
Reviewed: October 10, 2024
Arrived a bit late and there were no cars available. Had to upgrade the car on-site, which felt like being taken advantage of. Paid a 500-euro deposit but only 287 euros were refunded. There was no detailed breakdown or explanation for the charges, leaving the deductions unclear.
Reviewed: June 29, 2024
Good, decent. The car had many scratches and damages on the exterior, which made the inspection process more difficult.
Reviewed: February 28, 2024
This car rental company is terrible. They intentionally guide customers to buy insurance. Since I clearly stated I didn't want to buy it and didn't read the contract carefully, I was ultimately charged over 2000 for full coverage.
Reviewed: September 23, 2023
The rental store will try to make you change cars and pay for more expensive insurance. If you refuse, they will tell you that the car you want is no longer available, and the only car left requires an extra fee. The location for car exchange is not accurate and hard to find.
Reviewed: September 22, 2022
Smooth pickup and drop off process; very courteous people at LEASYS on CALLE DE LES GARRIGUES 49, SAN BOI DE LLOBREGAT
Reviewed: August 31, 2019
I chose ACE company to avoid renting with companies with poor reviews. Unfortunately, it turned out that ACE is used only to cover up the fact that you are renting with Gold car ( bad experience in the past) that in fact is using Rhodium cars ( very poor reviews). I could have rented with them directly for a lower price, but I wanted to go with a more reputable company. This practice is very misleading and this experience was rather disappointing. Expensive rental, hard to find at the airport, long line, extra tax charges, claims of having no insurance even though papers claim that I boight a basic one.
Reviewed: November 5, 2019
Very kind and helpful staff, the communication, pick up and drop off were super easy and the quality-price is very good. I would recommend Solo and if we return to Spain I will use again their service
Reviewed: October 15, 2020
El coche entregado un Peugeot 208 estaba impecable. Con pocos kilómetros y limpio. La atención del empleado fue siempre muy amable. Recomiendo esta rentadora.
Reviewed: October 7, 2019
Renting was ok although it took 30mins for the shuttle bus to arrive and 1h for the guys to give me a car, there was a long cue and I think it was managed poorly in terms of personnel, time, and space (too crowded).
Reviewed: September 27, 2019
Я очень долго ждал оформления (почему? Ведь машина была предоплачена). И потом снова ждал на выдаче. Мне постоянно пытались продать дополнительные опции. В конечном итоге мне выдали машину с меньшим объемом багажника, чем я заказал. Это был мой первый опыт с Thrifty, и мне не хотелось бы его повторить. У Thrifty высокий рейтинг, так что, возможно, мне просто не повезло.
Reviewed: August 13, 2019
Large internal space small boot space, but vehicle very underpowered
Reviewed: August 27, 2019
I should pay by the take over the amount of 66 eur. It was charged imediatelly.
Reviewed: June 13, 2019
Inter rent staffs: - lied to me about the amount of the deposit ( said 1400€ rather than 1089€) and the time they’ll hold the deposit (28 days rather than 5) to sell me a insurance. - they changed my ”full tank to full tank” contract, already paid, for a “flex” contract with extra fee. - Told me the insurance I bought when I made the reservation was not really covering the car.
Reviewed: June 10, 2019
N'existe plus, le box vous indique d'aller au box goldcar qui ont soit disant racheté interrent la personne voulait m'obliger à prendre des assurances pendant plusieurs minutes, faisant mine que les miennes n'existaient pas, que le bas prix de ma location ne pouvait pas les inclure, après négociation et tentative d'appel au service client du site qui m'avait vendu la location, il a finalement reconnu que mes assurances étaient bonnes et qu'en ce cas il y a aurait une caution sur ma carte, ce que je savais déjà. Il m'a été facturé un flex fuel que je n'avais jamais demandé (18€) mais qui était déjà coché sur son ordinateur, c'est de la vente forcée, j'ai essayé de la faire sauter et puis j'ai lâché l'affaire, je leur ai laissé me la facturer tellement ils me font de la peine à vouloir grappiller des euros...
Reviewed: May 13, 2019
Dans l'incompréhension complète qu'une entreprise puisse pousser ses hôtesses menacent les clients pour leur faire peur et les forcer à prendre l'assurance. "Il vous arrivera forcément quelque-chose" "Vous êtes complètement irresponsable, vous avez un bébé quand-même". Interrent, vous ne nous conterez plus jamais parmi vos clients et sachez que notre expérience aura de la portée.
Reviewed: December 3, 2024
Poor experience, time-consuming and inconvenient, unclear fees, not user-friendly for people with limited English proficiency.
Reviewed: August 29, 2019
The car was in a different bay and location of where I was told and the documentation given. This caused a big delay and made me go back to the terminal, which was not ideal as it was already late and my son is 4 years old. Apart from the pick up problems, the signage for drop off is insufficient and poor and was acknowledged by the staff member at drop off. I would like to know if Dollar are prepared to offer a full explanation and some offer of compensation.
Reviewed: August 19, 2019
We struggle to get a car confirmed to be large enough to carry our luggage. This is in part due to the requirements of my disabled daughter. Dollar "upgraded" the car, however in truth this was not an upgrade and we struggled with luggage space.
Reviewed: March 3, 2018
The front desk employee (a girl) was very cold. I purchased full insurance, but in case of an accident, I have to pay the entire amount upfront. This might not be the car rental company's issue, but the staff's attitude was extremely indifferent. You have to sign before seeing the contract, which company does that? The staff's English was poor and they couldn't explain things clearly. The lighting in the parking lot was very dim when inspecting the car. The storage box cover inside the car didn't close properly and was taped up. For evidence at return, I planned to take pictures but wasn't allowed to. It took nearly an hour to pick up the car. After twenty years of renting cars, this was the worst experience.
Reviewed: February 14, 2017
(1) The day before leaving Barcelona, we found the car tire had been mysteriously punctured. Since we only had basic insurance, Autoclick advised us to handle it ourselves. After two phone calls with no response, we couldn't reach them again. Very poor service, and they didn't inform us about any free towing services, which cost us an extra 80 euros. Very disappointing. (2) The store is a bit far from the airport with no clear signage. We spent a long time searching for it and only found it after calling to get the exact address.
Reviewed: April 13, 2016
At 9:15 PM, there was no car at the airport pickup spot. We had to call, and they then sent a car to pick us up. At the store, they charged an extra 104 euros! The staff informed me that the prepayment made on the rental car website was not related to them, and I needed to pay again at the store!
It takes up 48% of all car rentals. Top selected car types are: Small, SUV, and Van.
* Based on all bookings from Barcelona Airport (BCN) for the last 30 days.
Lowest rental rates at the Barcelona Airport (BCN) is USD 23.27 on average, and can go up to USD 55.66 at the busiest December. Use this conclusion to schedule your trip to your best interest.
In contrast, Monday is the least busy day.
More bookings mean more time spent on queueing up at the counter. Prepare yourself if it is going to take you a long time to pick up from the Barcelona Airport (BCN).
* Based on the scheduled pickup time of all bookings from Barcelona Airport (BCN).
Most customers book a rental car from Barcelona Airport(BCN) for 1 days, showing a short-term journey is popular.
One-way car rentals take up nearly 12% of the total bookings at Barcelona Airport (BCN).Out of it, besides Madrid, other top destinations : Valencia, Sevilla.
On average, Basic Protection costs USD 29.08 per day for Small, USD 38.89 for SUV and USD 85.2 for Van.
Do You Know?
No.1 Source Country
Customers from South Korea choose Barcelona Airport(BCN) the most as the start point of both their business and leisure journeys.
Bigger is Better
Renters from South Korea prefer more spacious car models like Mercedes-Benz Vito and Volkswagen Caravelle.
Quite a Planner
Australia renters like to plan much more ahead, they usually make the online booking 105 days before pickup from the Barcelona Airport (BCN).
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