From the United States
+1-8007618913
From Canada
+1-2897685366
From the United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (domestic calls only)
00308 491 0209
From Poland
+48 732 126 852
From other countries or regions
+1-8007618913
From Taiwan (China)
+886 2 2656 3571
Live chat Email us Service Code: 3866924307
logo_img

Dont go to firefly barcelona

Reviewed: Wed, Jan 8, 2025
About Firefly: 4.0 /10
Horrible service. They force you to buy an extended insurance from them, even though we already got an AXAinsurance. Big discussion on that. It is also not possible to pay with another credit card ( my husbands) or debit card. When you choose for that, they said that it was only possible when chosing for their insurance.
About QEEQ: 10.0 /10
Always ok
Reply by Qeeq:
Thank you for choosing QEEQ and for sharing your experience with us. We apologize for any confusion caused by your purchase of insurance at the counter. It appears that you had already purchased AXA insurance through our website, so there was no need for duplicate coverage at the counter. To avoid any unnecessary costs, we kindly ask you to present the AXA insurance letter when picking up the car to decline any additional protection. If you require any further assistance, please do not hesit
Mini | Fiat 500 or similar

Relevant Reviews on Firefly in Spain

Tina Robbins

View more >
Reviewed: Mon, Apr 8, 2019
About Firefly: 2.0 /10

K.Stone

View more >
Mini | Fiat 500 or similar
Reviewed: Mon, Sep 2, 2019
“My booking process was excellent! But”
About Firefly: 7.7 /10
sadly firefly staff would not accept that i had my own insurance and quoted '' not with firefly you haven't!' 'she then insisted I buy more! Hidden within the fuel options! She was Kurt with her responses and not at all accommodating. For this reason I would never use or recommend firefly again. I have added proof of the extra excess/service charges below
About QEEQ: 10.0 /10
Easyrental car hire was a pleasure to use! Great prices and great option when price drops! Definately would recommend and use again in the future! Thank you for making this process easy for me!
post image
post image
post image

View more >
Compact | Seat Leon or similar
Reviewed: Sat, Jul 27, 2019
“Trato perfecto, proceso de reserva sencillo. Muy recomendable.”
About Firefly: 9.7 /10
El coche supero las expectativas. Amplio y muy comodo.
About QEEQ: 10.0 /10

C.Heath

View more >
Mini Van | Opel Zafira or similar
Reviewed: Wed, Apr 24, 2019
“Waited for 1.5 hrs to get served at Pickup desk”
About Firefly: 8.3 /10
Had a very long wait of one and a half hours to get the keys at the airport. Firefly knows in advance when people are arriving to collect cars and how many. Why are arrangements not made to deal with customers in a timely manner? The customer service representative did not apologise for the wait. I had 3 young children and it was 11pm at night. Instead he had a go at trying ti confuse me into buying extra insurance.

View more >
Mini | Fiat 500 or similar
Reviewed: Tue, Apr 16, 2019
About Firefly: 5.7 /10
A lot of extra fees: car regular and service fee 23€+49€ fuel fee Plane landed 3 hours early and car was not available unless I cannot aid 36€
About QEEQ: 10.0 /10

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
map-big
Planning to rent a car on your next journey? Subscribe to get an exclusive 5% off coupon for new users!
Read our privacy policy - you can easily unsubscribe at any time.