CAR RENTAL REVIEWS ON RECORD GO AT BARCELONA AIRPORT, BCN

Not bad

They promoted insurance, but stopped after we declined. Mileage limits apply.

The service is very professional, with detailed explanations of each charge; no mandatory fees.

The new Yaris Cross has less than 1500 kilometers.

Very satisfied

Extremely satisfied

Super convenient to use.

Good

Excellent. The staff were very friendly and chatted with me while handling the paperwork, making the whole process very pleasant. Although I didn't get the Fiat 500 I wanted, they gave me a new Toyota Aygo that had only run 1000 km.

The SUV I got had a DR logo. When I picked it up, the car had scratches, three tires were underinflated, one license plate screw was loose, and the carpet under the footrest had two worn-through holes. The rental company didn’t conduct a handover; they just gave me the key and told me to get the car myself. Returning the car was also just parking in the assigned spot and dropping the key into a mailbox. I was very worried the rental company would charge me extra money. This is not QEEQ's issue; it’s a problem with foreign rental companies—they’re not as thorough and reliable with vehicle inspections as companies in China. Two deposits were required: one for €900 as a violation-related deposit and another for over €110 as a full-fuel deposit.

Very efficient.

Very satisfied

Good service, no upselling, everything done according to rules.

There is a fuel deposit, but as long as you refill the tank when returning, it will generally be refunded within about three days.

Pretty good