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Live chat Email us Service Code: 3473744171
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Very disappointing rental at Goldcar, and low clarity on qeeq

Reviewed: Fri, Nov 8, 2024
About GOLDCAR: 3.0 /10
Service was terrible. They made me wait an hour because my flight was early. Not even because car was not ready. Took me 30 mins to wait for someone to come to look at a body hit on the car. On return they took more than than 10 min to examine every inch of the car with flashlight and photos. Found nothing. They charged 25% tax on the 90 EU extra pay for border crossing in Europe. A disgrace
Reply by Qeeq:
We are sorry to learn you had very unhappy experience with us. The service of counter staff might differ from travel peak/off-season for the understaffed. We'll forward it to our supplier and keep improving it. Any inquiries, please feel free to contact us. Thanks for your feedback and look forward to seeing you next time.
Compact SUV | Opel Mokka or similar

Relevant Reviews on GOLDCAR Barcelona Airport

Z.Rzepczynski

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Compact | Ford Focus or similar
Reviewed: Mon, Dec 23, 2019
“Wouldn’t use Glodcar again.”
About GOLDCAR: 6.7 /10
We had to pay additional charges for refuelling even though we returned the car with a full tank. They claimed a small chip in the windscreen had to be paid for (400€) despite their rental agreement saying chips of under 20mm did not incur a charge.
About QEEQ: 8.0 /10

K.Wee

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Compact | Alfa Romeo Giulietta or similar
Reviewed: Thu, Dec 12, 2019
“Bad experience with refuse to take debit card n CHARGE and not HOLD amount in credit card.”
About GOLDCAR: 6.7 /10
Car Price is good BUT they CHARGE your credit card the deposit of 1500 euro and not put a HOLD on the amount. Thus the currency exchange loss in credit card conversion back n forth ends up USD80 extra. Refuse to take Debit card. So unless you hv credit card in EUR currency, not recommanded to rent from them.
About QEEQ: 10.0 /10

Ivo

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Mini | Smart Forfour 2 Doors or similar
Reviewed: Sun, Jun 30, 2019
“Goldcar is an efficient company - just make sure you read all the fine print, and you'll be ok”
About GOLDCAR: 7.7 /10
Provided you are fully aware of their conditions and carfully read their contracts and check the vehicles, Goldcar never lets you down
About QEEQ: 8.0 /10
all fine

Dawid

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Economy | Ford Fiesta or similar
Reviewed: Thu, Apr 18, 2019
“Easy , cheap and fun '111”
About GOLDCAR: 9.7 /10
Easy to find , quick and nice staff. For all those people having problems with extra charges etc : READ TERMS AND COND carefully , everything is in there, you MUST choose FULL/FULL option otherwise you will pay a lot for full , also all additional charges , you can avoid them by paying little bit more at start .
About QEEQ: 10.0 /10
Easy to book , but read everything carefully . For all those people having problems with extra charges etc : READ TERMS AND COND carefully , everything is in there, you MUST choose FULL/FULL option otherwise you will pay a lot for full , also all additional charges , you can avoid them by paying little bit more at start . It is cheap option to book by this site but make sure you choose full/full and buy additional cover which is cheap as well .

P.Goren

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Economy | Ford Fiesta or similar
Reviewed: Wed, Feb 6, 2019
“terrible”
About GOLDCAR: 2.0 /10
any terrible

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