TENERIFE CAR RENTAL REVIEWS

The car I picked up had quite a few scratches and dents, but that seems pretty normal for cars on this island. The rental company will probably get them fixed and they do keep records of existing damage, so as long as you don’t add any new scratches or bumps when you return it, you’re fine. Just make sure to take plenty of photos when you pick up the car so you’ve got proof of the original condition.

Excellent

The service attitude was excellent. They couldn't find us, so they came to pick us up in a car. Truly heartwarming!

A large, well-established company with a very professional attitude.

Really friendly staff and super efficient service. Picking up and returning the car was really quick, and they refunded the deposit right after I dropped the car off. They’ll recommend an upgrade when you rent, but you can just say no if you don’t need it.

The waiting time was a bit long, but the staff had a great attitude and did not push unnecessary sales.

As few other people I was scammed for "taxes" on the spot even though I paid the whole sum of the rent beforehand. Thus a one-star experience, not recommended.

Highly satisfied, no forced insurance upselling. A deposit of 200 euros was taken, and it was refunded immediately after the car was returned, with no extra charges.

Satisfied

Super satisfied – the front desk was really professional and the pickup process was quick and straightforward.

Can be long queues and big waits, even if you have checked in online, they don't seem to have a 'just collect your keys' option unlike a few others

still the cheapest

Excellent

Very satisfied, the car was in great condition and relatively new.

Pretty efficient overall.

Everything went smoothly.

Very satisfied.

Staff were pretty nice, and I’d booked a VW Golf but they upgraded me to an Audi Q2 on arrival, which was a pleasant surprise. The downside was how slow everything was – picking up the car took ages.

Overall service was satisfactory, and the vehicle's exterior was briefly inspected during return.