CAR RENTAL REVIEWS ON BUDGET IN TENERIFE

We were initially given a mini car and had to push to get the car we booked. We were initially charged a full to full fuel fee, which we had to argue wasn't in our contract. We felt they were being underhand to try to get more money from us.

Car was perfect for us a family of 4. Good value for the money we paid to rent the car.

The service was quite satisfactory.

The rental company charge me at the desk extra fee for a full fuel tank. I don't know why because I booked fuel option full and pay in advance. So I pay for this option twice.

Was a little confused by the email saying I needed an IDP - which I didn’t. Other than that I was extremely pleased with the car and service.

Car had a number of marks on it despite it having been recorded as having no marks on it upon collection of the vehicle. We chose this firm for the full to full fuel policy which we followed, but hidden in the terms and conditions was a 19 euro fuel policy automatic fee. This is always charged regardless of you bringing the car back full of fuel. You may as well just add that to the original booking fee. It’s sad that we still have to battle hidden charges in this day and age.

No issues. Great service.

Error en factura en número de km, se ha mandado incidencia.

Highly satisfied, no forced insurance upselling. A deposit of 200 euros was taken, and it was refunded immediately after the car was returned, with no extra charges.

Pick up point was very difficult to find, several other customers for Budget just standing around waiting in random spots - bus didn’t have a Budget logo on it. Office didn’t respond to phone calls after landing to help us find the bus stop. Once on the bus (after 65 minutes) the process was as easy as with other car rental firms

Budget at Tenerife South is by far the best hire company with a spacious site, lots of booking staff and almost new- if not new cars on offer!- I now make a bee line to them

Just - The best! I loaded up my polo up with flat packs from Ikea and built my mum a dining table and six chairs- saved the cost of transportation in the hire alone!!- Magic

Staff were helpful. It was not clear that car hire was not based at the airport and the directions for the bus were not accurate so we wandered around the airport searching for a while and then had a 20 min wait for a bus. Unsure if this is a QEEQ or Budget issue.

Good service attitude, no forced insurance.

Off site location.

The car was lovely - felt like new and very comfortable. It was equipped to a very high standard which was a nice surprise.

Booking was easy and smooth, received great price as well. Recommended.

Efficient

Efficient

Great service, the employee was very friendly and helpful

All good, happy with your service :)