ENTERPRISE CAR RENTAL REVIEWS IN TURKEY

The rental staff were really friendly, super professional, and genuinely helpful.

Pickup took quite a while, and they tried to upsell me to a higher class and extra insurance. The prices were pretty steep so I didn’t go for it.

Pick up and return were super smooth and efficient, I’m really happy with the whole experience – definite 5-star service.

I originally booked a BMW X1, but the branch must’ve been out so they upgraded me to a 3 Series. Ended up with a brand‑new car with just over 1,000 km on it, absolutely perfect. Most of the route was on the D400 with lots of curves, and having the 3 Series made it a really smooth and fun drive for our family of three. The only downside was that we had to extend the rental by one extra day due to a change in plans, and that bumped the price up a bit – about 8,000 lira – which felt slightly expensive. Other than that, everything was great.

The car we rented was pretty solid. It fit 5 people and 4 suitcases packed to the max, but the back seats weren’t very comfortable and it burned quite a bit of gas. Aside from that, it was great overall.

Front desk service was decent. We’d booked the car for 11:30 pm, but even though we got to the branch at 11:10, they still wouldn’t let us pick it up early. The paperwork was quick and easy, but the pickup spot is a bit confusing—you have to walk out of the terminal, cross the road to the parking building, and the signs there aren’t very clear.

Very efficient.

Very satisfied – the whole trip was safe and smooth! Drivers in Turkey are pretty disciplined, and you don’t really see slow cars blocking the fast lane.

Pickup and return were really smooth, and the staff were great.

Overall the experience was pretty good, but once we entered the airport, an engine warning light suddenly came on and the car started shaking a bit (before that it had been driving completely fine). I didn’t feel safe continuing to drive, so I just pulled over and waited for the staff to come and help. In the end we still returned the car as normal, but this incident definitely affected the overall rental experience.

When I picked up the car, the staff proactively helped me set up CarPlay, which was super convenient.

Still waiting for the accident claim to be processed, so no idea yet how efficient they really are.

Really happy with the service, the young lady was super friendly and welcoming.

Great service.

When we returned the car, we realized we’d left some belongings inside. They helped us contact the right people to look for them and eventually found everything at the car wash area. Super friendly service.

Right outside the airport exit there’s a reservation counter, and they didn’t try to upsell any extra insurance the whole time.

It was okay overall.

This is my fourth time using Enterprise in Europe, and they have never let me down.

Amazing experience! Both picking up and returning the car went super smoothly.

Service was excellent.