Overall, it was pretty good. The rental company upgraded to a Fiat sedan. Unfortunately, as it was my first time renting a car, I didn't check thoroughly and forgot to bring my international passport, which caused inconvenience for my trip to the second country.
Really good overall experience. The pickup and return spot is right inside the airport, just about a 300m walk and you’re there. We took photos and videos when picking up and dropping off the car, and the staff didn’t nitpick or try to find tiny issues either.
Although they replaced my car, it was still the same class. I want to especially thank the QEEQ customer service team for their quick responses, which made us feel supported and guided like by family during an overseas car rental. It brought great peace of mind. I’ve already recommended QEEQ to my friends.
I chose this company because of the high ratings from other customers and the feedback mentioning no upselling practices. As it is an international chain and the car options matched my preference, it seemed like a good choice. Since I have rented cars in many countries before, including in Azerbaijan and Georgia in May, I naturally make comparisons. Overall, it was pretty good. There was upselling, but it wasn’t pushy. Both car pickup and return were very convenient. Extending the rental by one day was no issue at all.
At the airport counter, they recommended an upgrade, saying the car was newer and fuel costs would be lower. We saw the price difference wasn't significant, so we went for it. The car was in great condition, driving experience was smooth, and it was comfortable to ride in. The staff at the counter explained the key points to note, but picking up the car from the parking lot felt a bit rushed.
Pickup and drop-off were smooth. They promoted insurance but didn’t pressure me to buy it. The car provided had some scratches but was in excellent condition. However, the deposit hasn’t been refunded even after 9 days!
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View more >Since I have rented cars in many countries before, including in Azerbaijan and Georgia in May, I naturally make comparisons.
Overall, it was pretty good. There was upselling, but it wasn’t pushy. Both car pickup and return were very convenient. Extending the rental by one day was no issue at all.
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