Alamo, Istanbul Airport Intl. Terminal Car Rental

Address
Pick-up
Drop-off
Opening Hours
Security Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Alamo - Istanbul Airport Intl. Terminal Information, Car Rental Instructions & Policies

Address

ISTANBUL AIRPORT, TAYAKADIN MH ULUBATLI HASAN CD, ISTANBUL, 34277, TR

Telephone

+902124653546

Pick-up Instructions

The Alamo - Istanbul Airport Intl. Terminal car rental location is in terminal

You can walk to the counter of Alamo - Istanbul Airport Intl. Terminal car rental.

The Rental office is located in terminal. Shuttle service is not required. Serviced by Enterprise Rent A Car.

Drop-off Instructions

Please set your GPS to "Terminal Caddesi". Once you reach the airport area, please pay attention to the huge "Rent a Car Drop Point" sign. Follow the signs to the return parking.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59

Security Deposit

The deposit amount depends on the car category and can be paid by credit cards and debit cards

Representative Car Models	Deposit Amount (approx.)	Business Days Required for Refund
Applicable to all car types, incl. Compact, SUV, Economy, Mini and more. Pack up ^	100% of the rental car rate plus EUR 300-700	3-15
Opel Astra Ford Mondeo Skoda Ocatvia Ford Focus Volkswagen Polo Peugeot 2008 Volkswagen Id.4 Renault Rafale Dacia Duster Volkswagen Id4 77kwh Skoda Tracker Caravan Ford Tourneo Courier Fiat Fiorino Alfa Romeo Junior Electric Or Similar Bmw 2 Series Polestar 2 Electric Show more > Opel Astra Ford Mondeo Skoda Ocatvia Ford Focus Volkswagen Polo Peugeot 2008 Volkswagen Id.4 Renault Rafale Dacia Duster Volkswagen Id4 77kwh Skoda Tracker Caravan Ford Tourneo Courier Fiat Fiorino Alfa Romeo Junior Electric Or Similar Bmw 2 Series Polestar 2 Electric Volvo Xc40 Or Similar Pack up ^	100% of the rental car rate plus EUR 400	3-15
Opel Astra Ford Mondeo Skoda Ocatvia Ford Focus Volkswagen Polo Peugeot 2008 Volkswagen Id.4 Renault Rafale Dacia Duster Volkswagen Id4 77kwh Skoda Tracker Caravan Ford Tourneo Courier Fiat Fiorino Alfa Romeo Junior Electric Or Similar Bmw 2 Series Polestar 2 Electric Show more > Opel Astra Ford Mondeo Skoda Ocatvia Ford Focus Volkswagen Polo Peugeot 2008 Volkswagen Id.4 Renault Rafale Dacia Duster Volkswagen Id4 77kwh Skoda Tracker Caravan Ford Tourneo Courier Fiat Fiorino Alfa Romeo Junior Electric Or Similar Bmw 2 Series Polestar 2 Electric Volvo Xc40 Or Similar Pack up ^	100% of the rental car rate plus EUR 400	30-60
Mercedes S-class Volvo Xc90 Peugeot Traveller 9s Auto Diesel Or Similar Mercedes Vito Dacia Jogger Skoda Superb Polestar 2 78kwh Range 450km Mercedes C-class Mercedes Glc Mercedes Eqs Xc60 Plug In Haval H6 Gac Gs4 Ford Ranger Tourneo Custom Ds7 Crossback Mercedes Clase V Automatic O Similar Show more > Mercedes S-class Volvo Xc90 Peugeot Traveller 9s Auto Diesel Or Similar Mercedes Vito Dacia Jogger Skoda Superb Polestar 2 78kwh Range 450km Mercedes C-class Mercedes Glc Mercedes Eqs Xc60 Plug In Haval H6 Gac Gs4 Ford Ranger Tourneo Custom Ds7 Crossback Mercedes Clase V Automatic O Similar Peugeot 5008 Tesla Model 3 Or Similar Bmw X3 Mercedes Eqs Special Pack up ^	100% of the rental car rate plus EUR 700	3-15
Mercedes S-class Volvo Xc90 Peugeot Traveller 9s Auto Diesel Or Similar Mercedes Vito Dacia Jogger Skoda Superb Polestar 2 78kwh Range 450km Mercedes C-class Mercedes Glc Mercedes Eqs Xc60 Plug In Haval H6 Gac Gs4 Ford Ranger Tourneo Custom Ds7 Crossback Mercedes Clase V Automatic O Similar Show more > Mercedes S-class Volvo Xc90 Peugeot Traveller 9s Auto Diesel Or Similar Mercedes Vito Dacia Jogger Skoda Superb Polestar 2 78kwh Range 450km Mercedes C-class Mercedes Glc Mercedes Eqs Xc60 Plug In Haval H6 Gac Gs4 Ford Ranger Tourneo Custom Ds7 Crossback Mercedes Clase V Automatic O Similar Peugeot 5008 Tesla Model 3 Or Similar Bmw X3 Mercedes Eqs Special Pack up ^	100% of the rental car rate plus EUR 700	30-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master, AMEX

UnionPay is not accepted.

Debit card accepted: Visa, Master, AMEX

E-voucher

A mobile voucher is accepted; a printout is not required.

Age requirements

21 - 80 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 3 year(s).

The following models require 1 year's of license holding time: Renault Clio-diesel, Citroen C3, Toyota Yaris, Peugeot 208, Fiat Tipo, Renault Rafale Or Similar, Peugeot208, Opel Astra, Ford Mondeo, Skoda Ocatvia, Ford Focus, Volkswagen Polo, Renault Twingo

The following models require 2 year's of license holding time: Vauxhall Astra, C7 Toyota Yaris Cross, Renault Megane, Fiat Egea, Renault Kwid, Jeep Renegade, Seat Arona, Renault Duster, Toyota Corolla Or Similar, Renault Rafale, Dacia Duster, Volkswagen Id4 77kwh, Ford Tourneo Courier, Fiat Fiorino, Alfa Romeo Junior Electric Or Similar, Bmw 2 Series, Polestar 2 Electric, Volvo Xc40 Or Similar, Peugeot Traveller 9s Auto Diesel Or Similar, Mercedes Vito, Dacia Jogger, Opel Insignia, Toyota Corolla, Vauxhall Insignia, Fiat Tipo, Opel Grandland, Soueast S06dm, Kia Sorento Auto 5 Doors, Dacia Duster Diesel

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original South Korea Driving License (English version)

An English translation must be provided on the back of the driver's license.

Original Japanese Driving Licence + Supplier Translation

Translation templates provided by car rental companies.

For local renters, you need to bring:

Full driver's license issued in Turkey

Additional Extras

To be updated

Cross Border

Not allowed:

Towards any countries, taking rental cars crossing border is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 200-500 for other car models.

EUR 500 for Jeep Renegade,

EUR 500 for Vauxhall Astra,C7 Toyota Yaris Cross,Renault Megane,Fiat Egea,Renault Kwid,Seat Arona,Renault Duster,Renault Clio-diesel,Citroen C3,Toyota Yaris,Peugeot 208,Fiat Tipo,Renault Rafale Or Similar,Peugeot208,Opel Astra,Ford Mondeo,Skoda Ocatvia,Ford Focus,Volkswagen Polo,Skoda Tracker Caravan,Fiat Fiorino,Alfa Romeo Junior Electric Or Similar,Renault Twingo,

EUR 700 for Bmw X1,Toyota Vitz Xr Mt Or Similar,4x4 Winter Tyres-diesel,Renault Koleos,Peugeot 2008,Volkswagen Id.4,Renault Rafale,Dacia Duster,Bmw 2 Series,Volvo Xc40 Or Similar,Xc60 Plug In,Opel Insignia,Vauxhall Insignia,Fiat Tipo,Opel Grandland,Soueast S06dm,Kia Sorento Auto 5 Doors,Dacia Duster Diesel,

EUR 1000 for Toyota Hilux,Dacia Jogger,Skoda Superb,Mercedes C-class,Mercedes Glc,Haval H6 Gac Gs4,Ford Ranger,Toyota Corolla,

EUR 1500 for Nissan Tracker Caravan,Mercedes S-class,Peugeot Traveller 9s Auto Diesel Or Similar,Mercedes Vito,Tourneo Custom,Peugeot Tracker Caravan,Mercedes Clase V Automatic O Similar,Peugeot 5008,Tesla Model 3 Or Similar,Bmw X3,Mercedes Eqs,Special,

EUR 500 for Vauxhall Astra,C7 Toyota Yaris Cross,Renault Megane,Fiat Egea,Renault Kwid,Jeep Renegade,Seat Arona,Renault Duster,Renault Clio-diesel,Citroen C3,Toyota Yaris,Peugeot 208,Fiat Tipo,Renault Rafale Or Similar,Peugeot208,Opel Astra,Ford Mondeo,Skoda Ocatvia,Ford Focus,Volkswagen Polo,Skoda Tracker Caravan,Fiat Fiorino,Alfa Romeo Junior Electric Or Similar,Renault Twingo,

EUR 700 for Bmw X1,Toyota Vitz Xr Mt Or Similar,4x4 Winter Tyres-diesel,Renault Koleos,Peugeot 2008,Volkswagen Id.4,Renault Rafale,Dacia Duster,Volkswagen Id4 77kwh,Bmw 2 Series,Volvo Xc40 Or Similar,Xc60 Plug In,Opel Insignia,Vauxhall Insignia,Fiat Tipo,Opel Grandland,Soueast S06dm,Kia Sorento Auto 5 Doors,Dacia Duster Diesel,

EUR 1000 for Toyota Hilux,Dacia Jogger,Skoda Superb,Mercedes C-class,Mercedes Glc,Mercedes Eqs,Haval H6 Gac Gs4,Ford Ranger,Toyota Corolla,Ds7 Crossback,

EUR 1500 for Nissan Tracker Caravan,Mercedes S-class,Peugeot Traveller 9s Auto Diesel Or Similar,Mercedes Vito,Polestar 2 78kwh Range 450km,Tourneo Custom,Peugeot Tracker Caravan,Mercedes Clase V Automatic O Similar,Peugeot 5008,Tesla Model 3 Or Similar,Bmw X3,Mercedes Eqs,Special,

Theft Insurance Excess differs by car model:

EUR 1000 for Toyota Hilux,Dacia Jogger,Skoda Superb,Mercedes C-class,Mercedes Glc,Haval H6 Gac Gs4,Ford Ranger,Toyota Corolla,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.1 mi from Istanbul Airport

19.4 mi from Istanbul Ataturk Airport

38.6 mi from Istanbul Sabiha Gokcen International Airport

Railway Stations

11.2 mi from Tren Istasyonu

16.2 mi from Davutpasa Metro Duragi

16.7 mi from Halkal

Hotels

19.5 mi from Elysium V Plus Taksim

Other Landmarks

20.5 mi from Spice Bazaar

21.3 mi from Hagia Sophia

21.3 mi from Hagia Irene

CHECK RATES

Map view of Alamo Store Location

coordinates: 41.259888 28.744196

Guest Reviews

Total points： 8.5 / 10 Very good

Vehicle condition: 0.4
Vehicle cleanliness: 0.3
Spaciousness: 0.3
Counter staff: 0.5
Pick-up location: 0.3
Drop-off location: 0.3
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

Anonymous
Istanbul
10 /10 Excellent
Reviewed: Thursday, October 15, 2026
The first car we picked up had a broken A/C, but the rental company handled it really efficiently and upgraded us to a BMW 3-series on the spot. The whole experience was smooth and hassle-free, and returning the car was easy as well. Because of the rain and snow the car got pretty dirty on the outside, and there wasn’t a car wash anywhere nearby before drop-off, but the staff were very understanding and totally fine about it.
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Anonymous
Istanbul
10 /10 Excellent
Reviewed: Friday, August 21, 2026
Overall, we were really satisfied.
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Anonymous
Istanbul
10 /10 Excellent
Reviewed: Friday, March 6, 2026
The rental staff were really friendly and super patient the whole time.
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Anonymous
Istanbul
10 /10 Excellent
Reviewed: Wednesday, November 12, 2025
No waiting in line, the procedure was handled immediately upon arrival.
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Octavia Edith
Istanbul
10 /10 Excellent
Reviewed: Wednesday, October 22, 2025
Pickup and drop-off are quite convenient, the car interior is clean and odor-free.
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Joshua Stone
Istanbul
8 /10 Very good
Reviewed: Monday, October 13, 2025
I chose this company because of the high ratings from other customers and the feedback mentioning no upselling practices. As it is an international chain and the car options matched my preference, it seemed like a good choice.
Since I have rented cars in many countries before, including in Azerbaijan and Georgia in May, I naturally make comparisons.
Overall, it was pretty good. There was upselling, but it wasn’t pushy. Both car pickup and return were very convenient. Extending the rental by one day was no issue at all.
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Zero Bulwer
Istanbul
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The car is new, with only 18,000 kilometers driven. It's in good condition, easy to drive, and fuel-efficient.
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Maggie Barnard
Istanbul
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The car was in excellent condition, and the process was simple.
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Tina Robbins
Istanbul
8 /10 Very good
Reviewed: Thursday, September 18, 2025
All the procedures were completed within 30 minutes, very quick.
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Lance Eipstein
Istanbul
10 /10 Excellent
Reviewed: Monday, September 15, 2025
Although they replaced my car, it was still the same class. I want to especially thank the QEEQ customer service team for their quick responses, which made us feel supported and guided like by family during an overseas car rental. It brought great peace of mind. I’ve already recommended QEEQ to my friends.
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Josephine Irving
Istanbul
8 /10 Very good
Reviewed: Sunday, August 24, 2025
So far so good, but the deposit has not been refunded yet.
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Alvis Bert
Istanbul
8 /10 Very good
Reviewed: Thursday, August 7, 2025
At first, one of the staff members was not helpful and had poor English skills. He was very impatient when explaining their full insurance policy and clearly lacked professionalism. Then another young employee took over and was much more patient.
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Leo Tours
Istanbul
10 /10 Excellent
Reviewed: Sunday, July 27, 2025
Overall, pretty good. The actual car provided was a Peugeot 2008, a new model from June this year. It suits the local road conditions perfectly. Highly recommended!
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Doris Harvey
Istanbul
10 /10 Excellent
Reviewed: Monday, June 9, 2025
The process was very smooth, the staff explained all issues clearly, the vehicle performed well and was clean.
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Stanford Garcia
Istanbul
8 /10 Very good
Reviewed: Thursday, May 22, 2025
The car pickup time is strictly based on the reserved time.
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Christ Austen
Istanbul
10 /10 Excellent
Reviewed: Saturday, May 3, 2025
Very satisfied.
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Jack Roy
Istanbul
8 /10 Very good
Reviewed: Sunday, March 23, 2025
The service was quite good, and they can also speak English.
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Ibrahim Osman
Istanbul
7 /10 Good
Reviewed: Friday, February 21, 2025
bassem he is very good one
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Mary Giles
Istanbul
10 /10 Excellent
Reviewed: Thursday, February 13, 2025
Overall pretty good.
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Reg Moses
Istanbul
10 /10 Excellent
Reviewed: Tuesday, February 4, 2025
No nonsense, very efficient.
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Ogden Bill
Istanbul
10 /10 Excellent
Reviewed: Monday, February 3, 2025
Very satisfied
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Doris Harvey
Istanbul
8 /10 Very good
Reviewed: Thursday, November 28, 2024
Good!
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Lauren Fred
Istanbul
8 /10 Very good
Reviewed: Sunday, November 3, 2024
Fairly satisfied
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Alfred Tout
Istanbul
6 /10 Average
Reviewed: Wednesday, October 16, 2024
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Pete Wild
Istanbul
10 /10 Excellent
Reviewed: Tuesday, October 8, 2024
Excellent service, the staff were friendly and very helpful.
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Kristin Paul
Istanbul
6 /10 Average
Reviewed: Friday, August 9, 2024
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Marguerite Robin
Istanbul
6 /10 Average
Reviewed: Sunday, July 21, 2024
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Hulda Hutt
Istanbul
8 /10 Very good
Reviewed: Saturday, July 20, 2024
The specified model wasn't provided; they gave us a Carolla SUV. The parking garage was poor, and there were several dents and scratches on the car.
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Bing Smith
Istanbul
10 /10 Excellent
Reviewed: Tuesday, June 18, 2024
The staff were very friendly and patient.
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Ida Wat
Istanbul
8 /10 Very good
Reviewed: Tuesday, June 18, 2024
The service was enthusiastic, rental procedures were processed quite quickly. Maybe because it was peak time, I had to wait 20 minutes for the car to be cleaned and returned, but everything else was good.
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Sheila Warren
Istanbul
10 /10 Excellent
Reviewed: Wednesday, April 10, 2024
I must give a super high rating, full marks for their service.
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Mildred Micah
Istanbul
10 /10 Excellent
Reviewed: Monday, April 1, 2024
Satisfied
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Parker Gladstone
Istanbul
10 /10 Excellent
Reviewed: Sunday, March 31, 2024
This car rental company has excellent service!
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Frederic Gregory
Istanbul
10 /10 Excellent
Reviewed: Thursday, March 21, 2024
Very satisfied
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Blanche Poe
Istanbul
8 /10 Very good
Reviewed: Sunday, March 10, 2024
Very satisfied, it was great.
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Bernie Faraday
Istanbul
10 /10 Excellent
Reviewed: Thursday, February 29, 2024
I booked a Corolla but received a Megane, which is an upgrade.
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Ursula Landon
Istanbul
10 /10 Excellent
Reviewed: Saturday, February 17, 2024
There was a minor issue; the car broke down for some reason and wouldn't go above 30 mph. I contacted customer service, and they resolved it by letting me exchange the car at the nearest store.
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Molly Ann
Istanbul
10 /10 Excellent
Reviewed: Friday, February 9, 2024
Very satisfied
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Winni Law
Istanbul
10 /10 Excellent
Reviewed: Wednesday, January 3, 2024
Very satisfied
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naser_alrashidi@yaho
Istanbul
10 /10 Excellent
Reviewed: Saturday, December 23, 2023
excellent
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Alexander Truman
Istanbul
10 /10 Excellent
Reviewed: Tuesday, December 19, 2023
Overall satisfied
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Jeff DuBois
Istanbul
2 /10 Poor
Reviewed: Friday, November 3, 2023
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Belinda Alsop(p)
Istanbul
8 /10 Very good
Reviewed: Tuesday, September 19, 2023
Paperless system, operations are done on a tablet, but there's a wait in line.
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Eudora Dan
Istanbul
6 /10 Average
Reviewed: Friday, July 21, 2023
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Nathaniel Kell(e)y
Istanbul
2 /10 Poor
Reviewed: Tuesday, February 14, 2023
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Y.MOOSA
Istanbul
10 /10 Excellent
Reviewed: Thursday, February 20, 2020
One of the best service ever received from a rental company. I got an upgraded car.
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Deborah Joshua
Istanbul
10 /10 Excellent
Reviewed: Monday, February 18, 2019
Very good service attitude
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Rodney Elsie
Istanbul
6 /10 Average
Reviewed: Sunday, September 2, 2018
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Jacqueline Huggins
Istanbul
8 /10 Very good
Reviewed: Saturday, August 11, 2018
Very good
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June MacMillan
Istanbul
10 /10 Excellent
Reviewed: Friday, May 25, 2018
The charge list after returning the car didn't specify the speeding fine, which made me think it was an unexplained charge, so I applied for after-sales service. Everything else was great, and the pickup and return processes were smooth.
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Florence Bronte
Istanbul
10 /10 Excellent
Reviewed: Sunday, February 18, 2018
Almost no queue
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Lambert Jennings
Istanbul
10 /10 Excellent
Reviewed: Friday, February 17, 2017
Easy to find
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Verne Cumberland
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 1, 2017
The store's service is quite good.
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Lorraine Lewis
Istanbul
2 /10 Poor
Reviewed: Sunday, September 11, 2016
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Hiram Chaplin
Istanbul
2 /10 Poor
Reviewed: Friday, July 24, 2015
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