Cizgi, Istanbul Airport Car Rental

Address
Pick-up
Drop-off
Opening Hours
Deposit policy
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Cizgi - Istanbul Airport Information, Car Rental Instructions & Policies

Address

İstanbul Yeni Havalimanı İç ve Dış Hatlar Terminalleri, Tayakadın Mahallesi. 34277 Arnavutköy/İstanbul

Telephone

+908504331183 / +904441183

Pick-up Instructions

The Cizgi - Istanbul Airport car rental location is in terminal

You can walk to the counter of Cizgi - Istanbul Airport car rental.

Once claimming your baggage. Please proceed to the Rent a Car area located at Domestic Terminal arrival floor, near Exit 8 and 9, where you can find all the rental compaines' offices. After that, please go to the Otopark to collect your vehicle.

Drop-off Instructions

Please set your GPS to "Terminal Caddesi". Once you reach the airport area, please pay attention to the huge "Rent a Car Drop Point" sign. Follow the signs to the return parking.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59

Deposit policy

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards from the following providers are accepted for rentals at this location: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

20 - 65 years old

Young Driver Fee applies at 20 - 26 years old with charge of EUR 8 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 4 year(s).

The following models require 2 year's of license holding time: Ford Fiesta, Citroen Elysee, Fiat Linea Patrol Or Similar

The following models require 3 year's of license holding time: Vauxhall Astra, Dacia Lodgy 7, Fiat Egea, Ford Focus, Renault Megane Sport Tourer, Toyota Yaris At, Kia Stonic

The following models require 4 year's of license holding time: Opel Grandland, Peugeot 3008

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

GCC Driving License

For car rental transactions of people residing in Turkey, being a public servant is required. In necessary cases, a boarding pass for the day the car will be rented may be requested from public servants. If these conditions are not met, the car rental transaction will not be possible.

For local renters, you need to bring:

Full driver's license issued in Turkey

Additional Extras

Extras Prices

Additional driver

Note that all drivers must provide their valid documentation.

To be confirmed

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

EUR 999/day

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

EUR 3/day

Tire chains rental

Prices and inventory depend on local stores.

EUR 5/day

Cross Border

Must-not:

Towards any countries, taking rental cars crossing border is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 0 for other car models.

EUR 0 for Dacia Lodgy 7,

Theft Insurance Excess differs by car model:

EUR 0 for Dacia Lodgy 7,

EUR 0 for other car models.

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.2 mi from Istanbul Airport

19.4 mi from Istanbul Ataturk Airport

38.6 mi from Istanbul Sabiha Gokcen International Airport

Railway Stations

20.7 mi from Yenikapi Train Station

21.1 mi from Sultanahmet Tram Station

23.2 mi from Haydarpasa Terminal

Hotels

19.5 mi from Elysium V Plus Taksim

Other Landmarks

20.5 mi from Spice Bazaar

21.2 mi from Hagia Sophia

21.3 mi from Column Of Constantine

FIND ME A CHEAP RENTAL

Map view of Cizgi Store Location

coordinates: 41.2598943 28.7448274

Location Images

Cizgi-Istanbul Airport-253139-pickup_guide

Pickup Sign

Guest Reviews

Total points： 9.2 / 10 Excellent

Vehicle condition: 0.6
Vehicle cleanliness: 0.6
Spaciousness: 0.6
Counter staff: 0.6
Pick-up location: 0.6
Drop-off location: 0.6
Pick-up time: 0-10 mins
Drop-off time: 0-10 mins

Anonymous
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
Everything was excellent.
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Anonymous
Istanbul
9.7 /10 Excellent
Reviewed: Wednesday, February 4, 2026
Great Service.
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D.Belousov
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
All is good, you should be on that level
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H.Aboelazm
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
New amazing car
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AJ
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
I’d not used Cizgi before - and so was a little bit apprehensive. However, I got the exact 7 seater that I had booked and the car was fine. Staff were polite and helpful - and it was exceptionally easy to collect the vehicle. No hard sell for buying extra insurance. I’m always nervous about giving a car back - and the car hire company trying to blame a scratch or dent on me - but this was very easy. Drop off took no more than a few minutes and they hardly checked the car at all.
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Aravazhi
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
Everything went smooth from picking up the car to handover after the trip. The car was in good condition and enjoyed the drive.
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naser_alrashidi@yaho
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
excellent
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naser_alrashidi@yaho
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
excellent
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N.Alrashidi
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
thanks
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Rod Black
Istanbul
2 /10 Poor
Reviewed: Wednesday, February 4, 2026
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Nick Arthur
Istanbul
2 /10 Poor
Reviewed: Wednesday, February 4, 2026
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Blanche Poe
Istanbul
8 /10 Very good
Reviewed: Wednesday, February 4, 2026
Satisfied
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Tina Judd
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
Very satisfied!
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Magee Cooper
Istanbul
8 /10 Very good
Reviewed: Wednesday, February 4, 2026
Satisfied
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Antonia Susanna
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
Pick-up and drop-off are convenient, and the staff are friendly.
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Joseph Pater
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
Very satisfied!
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Susan Gissing
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
The best car rental company in Turkey
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Frank Milton
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
Local rental company, quite reliable, but the car had no fuel at pickup, so we had to find a gas station ourselves. The vehicle maintenance was not timely either, the oil light came on, indicating a lack of oil, and we had to buy oil at the gas station and add it ourselves.
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Burton Dewar
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
Very satisfied, both pickup and return were simple and quick, and the car was in good condition.
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Douglas Bunyan
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
Perfect
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Hobart Gilbert
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
Pretty good
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Joseph Pater
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
Professional service
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Elva Nathaniei
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
Pretty good, they gave us a new car.
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Blanche Poe
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
This was my first time using this company. No need for a credit card hold, which was very convenient. The car had automatic toll payment equipment, so I could just settle the fees at the company upon return. Extremely efficient.
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Sara Bartholomew
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
Very efficient and considerate, they even waived the deposit when I picked up the car.
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Helen Emerson
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
Satisfied
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Salome Wheeler
Istanbul
4 /10 Average
Reviewed: Wednesday, February 4, 2026
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Oswald Norris
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
Satisfied
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Dominic Harrington
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
The process was very simple, and the car was in good condition. There was only one tire pressure warning which was resolved at a gas station without any major issue. Returning the car was smooth as well; just paid the highway toll and left.
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Roberta Walton
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
Satisfied
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Elma Ferdinand
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
Satisfied
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Milo Ruth
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
Very satisfied
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Philip Goldsmith
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
Excellent service.
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Basil Steinbeck
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
The service is pretty good.
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Delia Jonathan
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
It was very straightforward with minimal communication needed. I rented a sedan but was given a small SUV.
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Meroy Longman
Istanbul
6 /10 Average
Reviewed: Wednesday, February 4, 2026
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Sophia Cook(e)
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
Very satisfied
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Trista Cromwell
Istanbul
6 /10 Average
Reviewed: Wednesday, February 4, 2026
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Truman Colclough
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
The staff explained everything clearly and thoroughly.
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Kristin Paul
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
Very convenient, no upselling at all, but you can't pick up the car earlier if your flight arrives ahead of schedule.
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Xaviera Swift
Istanbul
2 /10 Poor
Reviewed: Wednesday, February 4, 2026
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Blanche Richard
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
Very efficient, no deposit required. The car was upgraded for free.
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Len Carter
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
Excellent
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Harvey Louis
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
Very satisfied. The staff were very patient. The car provided at pickup had only 14,000 kilometers on it. The condition of the car was great, and the space was plenty enough.
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Rosalind Black
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
Highly satisfied
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Cyril Marcus
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
Very satisfied.
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Devin Gunther
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
The service was satisfactory, but the car condition was disappointing. The first car we picked up in Istanbul showed a yellow warning light one hour after driving. With the help of locals, we learned it was not a big issue and continued driving. However, upon reaching Izmir, a red warning light appeared, which was very dangerous. On the way to the rental office, we got rear-ended, but the rental company handled the situation and provided a replacement car. The replacement car then showed a maintenance wrench warning in Antalya, and we had to go to the rental office for servicing, which wasted a lot of time and fuel. Additionally, the first car we returned still had one and a half bars of fuel. Overall, the staff had a good attitude, and all issues were eventually resolved satisfactorily.
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Jeffrey Carnegie
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
Overall, we were quite satisfied. We rented the car for 21 days and drove over 5,000 kilometers. They gave us a car with over 50,000 kilometers on it, and halfway through the trip it reminded us that maintenance was needed.
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Ula Eisenhower
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
The rental car company's insurance has no deductible, so I didn't purchase additional coverage. Cizgi Rent a Car in Turkey! It was a great rental experience, and you can add an extra driver for free.
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Gustave Gold
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
The staff at this rental company were very friendly, didn't push any sales, and handled minor accidents very well.
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Arvin Ben
Istanbul
6 /10 Average
Reviewed: Wednesday, February 4, 2026
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Simona Guy
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
Quite good, the guy at the counter was very helpful. They didn't have the Fiat I booked and gave me a Hyundai instead, which felt underpowered. Additionally, picking up the car with an empty tank felt quite unsafe. Everything else was very satisfactory!
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Mary Giles
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
Our flight arrived early, but we had to wait until the booking time to pick up the car. After communicating with the counter, we were able to collect the car 20 minutes earlier. The service attitude was very good, and both the car pickup and return processes were simple and smooth. No credit card deposit was required for car pickup, full insurance was included, and in case of an accident, you only needed to report it to the authorities. Returning the car was quick—settling highway tolls was done directly and no signature was needed since they had already taken care of it. We drove 3,300 km on this trip, completing a counterclockwise loop around Turkey, with toll costs reaching 2,300 lira. Everything was good except for being given a Peugeot 3008, which was the smallest model in the car group we booked. Our group consisted of 3 adults, 2 children, 2 large 30-inch suitcases, 1 medium 28-inch suitcase, 1 small 20-inch suitcase, and 2 small carry-ons, all of which just fit in the trunk. We initially wanted to upgrade, but the staff explained that upgrades couldn't be arranged on-site unless reserved in advance, as no larger cars were available. It felt frustrating—they could have earned more but didn't.
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Cheryl
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
Excellent
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Samantha Hornby
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
This is my third time, quite satisfied.
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Cara Garden
Istanbul
8 /10 Very good
Reviewed: Wednesday, February 4, 2026
This was the most unpleasant car rental experience I've ever had. The paperwork process was fairly smooth, taking about 30 minutes to complete. After picking up the car from Cizgi, we drove about 20 kilometers on the highway and were hit from the side by another vehicle. The other driver got out, apologized, and admitted full responsibility. We called the police together, but after waiting for several hours, the police never showed up. During this time, I also tried contacting Cizgi via the emergency number printed on the card provided during pickup, but it was always an automated response followed by disconnection. I want to ask Cizgi: why provide an emergency number that doesn't work? Isn't that deceptive? I also sent an email to the address printed on their card, but there was no response. After waiting for hours, we had no choice but to return to the Cizgi office. In the end, they forcefully charged us 22,000 lira. While it’s not Cizgi’s fault that Istanbul police didn’t come to handle the situation, the fact that their phone didn’t work and emails went unanswered shows that Cizgi is an irresponsible rental company. If anything happens during your trip, such as a breakdown or requiring emergency assistance, you will have to solve it on your own. I strongly advise against choosing a rental company like Cizgi just because it seems cheap. If you encounter issues, no one will help—you'll be left to fend for yourself.
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Bartholomew Ward
Istanbul
2 /10 Poor
Reviewed: Wednesday, February 4, 2026
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Emmanuel Field
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
Very satisfied.
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Adam Bloomfield
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
No upselling, the overall pick-up and return process was smooth.
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Lewis Bartholomew
Istanbul
8 /10 Very good
Reviewed: Wednesday, February 4, 2026
Picking up the car with an empty fuel tank was a little inconvenient. Returning the car with an empty fuel tank is not possible.
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Eunice Hodge
Istanbul
8 /10 Very good
Reviewed: Wednesday, February 4, 2026
Overall satisfied, except for unclear road toll charges and lack of detailed billing.
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Angela Felton
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
The service attitude was great.
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Bevis Motley
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
Extremely satisfied
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Ursula Landon
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
Overall communication was a bit difficult, but picking up and returning the car was very convenient.
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Boris Robert
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
Satisfied
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Everley Evan
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
Initially, I booked a Peugeot Traveller 9-seater. Upon arrival, I was first offered a Ford 9-seater with a manual transmission, but I declined since I hadn't driven a manual in years. After negotiating, I waited for about an hour and received a Peugeot 5008 7-seater instead, which perfectly met my needs. Although the car had over 68,000 kilometers on it, its overall condition was good.
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Catherine Connor
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
Overall, it's pretty good.
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Charlotte Birrell
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
Renting and returning the car was very smooth and straightforward, with no hidden tricks. I highly recommend this company and will rent from them again when I visit Turkey next time.
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Beatrice Daisy
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
I am thoroughly satisfied. This car rental experience was excellent. After arriving at Istanbul Airport, I quickly found the rental service counter following the pickup instructions. The staff provided clear explanations and directed me to the pickup location. The car pickup process was fast, and they informed me of the nearest gas station. After taking photos to confirm there were no issues, I hit the road right away. During the return process, I was given advance guidance on navigating the road near the airport, including instructions for choosing between several intersections, complemented by comparison photos. The staff handling the car return was very efficient, and the process was completed promptly after covering highway fees.
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Max Adam
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
Pickup and return process is convenient, and no credit card deposit is required. Bought full insurance at the store, received a 2024 model car, and minor scratches were not an issue. The car is equipped with a highway toll device, charging a total of 2955 lira payable at drop-off. The car was given with an empty tank; after leaving the parking area and heading uphill, there is a gas station on the right-hand side. No need to refuel too much, as the fuel here seems to run out quickly. Our car had two instances of nails puncturing the tires. The license plate has the rental company logo, which made it easy for the traffic police to spot us for speeding violations (suggested to negotiate with the goal of reducing fines). Overall, the car was good and the rental company reliable, but the fines were a bit high.
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Barlow Pigou
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
Smooth pickup and drop-off process, with an automatic 2-hour grace period for delayed returns. No hidden charges.
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Agatha MacDonald
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
The service was quite efficient.
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Emily Cowper
Istanbul
6 /10 Average
Reviewed: Wednesday, February 4, 2026
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Cedric Flynn
Istanbul
8 /10 Very good
Reviewed: Wednesday, February 4, 2026
A great car rental experience.
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Larry Bryan
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
Highly recommended! No deposit required, and the highway fees are directly linked. You just need to pay it once when returning the car—extremely convenient!
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Debby Dierser
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
Few staff, straightforward communication, efficient service.
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Ward Wood
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
Very satisfied.
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Eli Buck
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
The rental company service is good. After exiting the airport, the counter is on the left. The instructions to pick up the car in the parking garage are very clear.
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Basil Steinbeck
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
Very satisfied.
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Blair Ramsden
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
Overall, the process was smooth.
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Ada Clement
Istanbul
6 /10 Average
Reviewed: Wednesday, February 4, 2026
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Salome Wheeler
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
Very satisfied
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Marsh Carey
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
Very good.
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Elaine Burns
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
It's acceptable, but make sure to take photos when picking up the car to avoid any issues.
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Janet Webster
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
Very fast and efficient, both pickup and drop-off were smooth with no extra charges.
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Parker O'Connor
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
Good communication even with a two-day delay, and the return process was smooth.
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Ferdinand Bart
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
The pick-up and drop-off process was very smooth, and no deposit was required. I found it very convenient.
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Larry Bryan
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
Satisfied
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Everley Burke
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
Very smooth and extremely satisfying.
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Jenny Carrie
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
Pretty good.
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Broderick Lambert
Istanbul
4 /10 Average
Reviewed: Wednesday, February 4, 2026
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Dawn Meredith
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
Good
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Leonard Clark(e)
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
Very satisfied.
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Belle Lynch
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
Very satisfied
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Merry Lawson
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
Very satisfied
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Burgess Bowen
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
Satisfied
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Page Kitty
Istanbul
8 /10 Very good
Reviewed: Wednesday, February 4, 2026
Pickup was very quick. The handover was smooth.
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Gloria Louisa
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
Very satisfied, no hidden charges, smooth pickup and return process.
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Wanda Copperfield
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
Extremely smooth experience, and the car was in excellent condition. Everything went very well, the price was great, and I'm very satisfied. I'll choose QEEQ for car rentals abroad in the future.
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Juliet Wyclif(fe)
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
Very good, I used a phone translator to resolve issues.
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Zebulon Abraham
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
It's okay.
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Lilith Cissie
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
They provided a brand-new C4 with only about 2500 kilometers on it, didn’t require a credit card deposit, and after informing me full insurance was purchased, there was no additional upselling. During car return, after confirming there were no traffic violations, they charged for highway tolls, which amounted to about 500-600 lira more than my records. They didn’t provide a detailed breakdown but charged a total of 2150 lira. Overall, I was very satisfied.
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Merle Gladstone
Istanbul
8 /10 Very good
Reviewed: Wednesday, February 4, 2026
It's just okay, the car is relatively old.
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Willie Haggai
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
Very satisfied, affordable price. Adding glass and tire insurance costs only 5 euros per day, and they also provide a second driver for free. The car model was upgraded for free as well.
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Elton Croft
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
The pickup and drop-off processes were smooth, without excessive upselling, and quite efficient.
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Asa Peg
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
Very good
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Martin Richardson
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
Very good, no hidden fees, only need to pay the highway toll in the end.
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King Ford
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
Good
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Jay Maud
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
Very good car rental company, simple and straightforward.
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Ann Brewster
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
The service was excellent before, during, and after the rental.
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Hilary Addison
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
The car pickup process with Cizgi Rent a Car was very smooth; it only took half an hour to get the car.
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Anonymous
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
Big company, great service, no fuss.
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Anonymous
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
The service was excellent.
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Anonymous
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
Excellent nine-seater Peugeot.
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Anonymous
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
Super easy process and no deposit required, which was great.
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Anonymous
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
Pick-up and return were both really smooth, and there was no hard selling at the counter. The actual car we got was a 9-seater Opel diesel with plenty of power and driver-assist features, so it felt great to drive on the highway. The big downside is that only the driver’s seat is adjustable—none of the other seats can be adjusted at all, which really hurts overall comfort.
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Kristin Paul
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
Very satisfied
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Boyce Sharp
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
Satisfied
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Newman Herbert
Istanbul
8 /10 Very good
Reviewed: Wednesday, February 4, 2026
Satisfied
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Violet Haggai
Istanbul
6 /10 Average
Reviewed: Wednesday, February 4, 2026
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Godfery Wheatley
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
Satisfied, easy car pickup, no forced upselling.
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Felix Hume
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
Very satisfied.
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Prudence Kennan
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
The front desk service was excellent, and the attendant was pregnant.
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Blithe Petty
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
Very satisfied. The Turkish guy’s English wasn't very fluent, but the car pickup process was very easy. I rented a gasoline car but ended up with a diesel one without any extra charge. Although the tank was empty when I picked it up, there was a convenient gas station just at the exit of the parking lot. Cash and some small change are needed; otherwise, the staff may pretend not to understand English and try to play some tricks. The car had excellent overall mileage, covering a total of 2,300 km with the air conditioning on the whole time, and I only had to refuel four times. As a small-engine car, it did a great job of taking our family of three across various terrains. We hit a rock while reversing at KATAPUS beach, damaging the rear bumper, but fortunately, we had full insurance coverage. When returning the car, we only had to pay the highway toll, and everything went smoothly.
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Diana Bert
Istanbul
8 /10 Very good
Reviewed: Wednesday, February 4, 2026
No deposit required, unlimited mileage, optional upselling which can be declined. The rental company charged an extra 200 lira for highway fees and did not provide the detailed highway bill on the return day. Since it was paid in cash, there was no way to recover the overpaid amount.
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Lilith Cissie
Istanbul
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
Overall very satisfied. The only issue is that although the pick-up was scheduled for 10 AM, they didn’t process it earlier and wouldn’t allow changes to the pick-up and drop-off times unless you cancel and rebook. However, we worried that canceling might result in losing the desired model. The drop-off process was very smooth—after the car inspection and paying the highway toll, everything was done.
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