They didn't recommend insurance, saying the one I bought was sufficient. Don't worry too much about being upsold; just tell them you've already purchased insurance. Communication in English is manageable.
We picked up the car at 2 AM, and the rental staff kept pushing us to upgrade the car and buy insurance, despite us already purchasing it through Zuzuche. They even tried to upsell us to a BMW. It was a bit much.
Returning the car was convenient; it took only five minutes.
Car swapping is quite common in Turkey. Didn't like driving a Renault and wanted a Hyundai, but still ended up with a Renault. As expected, the gear shift logic was terrible.
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Gemma Shaw
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