The service was excellent, no pressure to buy insurance. Rented the car for two weeks and got a brand-new car under 2,000 miles. No complicated paperwork, the contract was sent directly to my email in electronic form. The deposit was refunded in less than a week.
The worst car rental company. They don't even inspect the car during pickup, just hand you the keys and let you fetch the car from the parking lot. When returning the car, they blamed me for a tiny scratch and charged me 360 euros, which would cost no more than 100 yuan to fix in my country. I will never rent from them again.
The staff here are very strict about time. Additionally, the car was decent, but we couldn't get in touch when we wanted to extend the rental. They also asked us to pay extra money.
Overall very straightforward, no upselling, and the return process was a simple check. Booked a Volkswagen Golf but got a diesel Audi A3 instead. Although it had higher mileage, it was still nice to drive, and the diesel saved some money.
The company tries every possible way to take money from you and resorts to tricks to achieve this. Their bumper is as flimsy as a sheet of paper and can be easily damaged with a light kick. In China, such a cheap item would only cost around one or two hundred yuan, but they charge you 350 euros. It's an unpleasant display of the deeply ingrained exploitative attitude of traditional capitalist countries in Europe.
The service attitude was excellent. I paid an extra 45 euros to pick up the car in the city, and was upgraded to an MG SUV. The car was in great condition and I was satisfied with everything.
Popular car types, best rate by month/day of week/hour/rental period, one-way destinations, insurances
Deposit & credit card policies
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Vera Robbins
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