ALAMO CAR RENTAL REVIEWS IN UNITED ARAB EMIRATES

Very good.

The deposit was not refunded in a timely manner, and communication was poor.

The car was very new, performed well, and was clean both inside and out with no unpleasant odors.

The queue was a bit long, but the return process was very quick and straightforward. They mentioned there are no extra fees for tollways and refunds, which is quite good.

Excellent

Overall satisfied, the only issue was the persistent low tire pressure warning, which required me to go to the gas station every few days to inflate the tires. Communication with their customer service in English was difficult.

When picking up the car, they mentioned upgrading the vehicle, but I ended up with a JAC SUV that was a bit difficult to drive. The car's Bluetooth required a USB cable connection—luckily, I brought one with me. The car was a bit slow to accelerate, and the steering wheel would vibrate on the highway, making my hands feel numb. However, considering the rental price, the overall experience was good. The car had no major issues or faults.

Very good

They really need to speed up the car handover and paperwork process.

First time in the UAE and I was really struck by how warm, friendly, and helpful everyone was—it felt genuinely welcoming.

Only one person available, sometimes not present.

Satisfied

Satisfied

The service was a bit slow.

The car rental offices of Alamo, National, and Enterprise are combined, and the signage is small, making it hard to find.

Pickup and car swap were really quick, and the vehicle was clean and tidy.