The overall process was very convenient, and returning the car was also hassle-free. However, the rental company I chose this time had one major drawback: when picking up the car, they charged a deposit on my credit card but did not process the release upon return. Instead, I had to wait 30 days for the amount to unfreeze automatically. If they had processed the release at the time of return, the refund would have been faster.
The car was new and in great condition. Both pickup and drop-off went smoothly. They briefly explained the insurance, and there was no pressure to buy it. Overall, it was a good experience.
The car provided was a domestic brand, some model from JAC, very old and covered in scratches. The tires were damaged, and there were constant warnings from the car. They told me it was fine, but when I requested a replacement, they refused. Upon reaching a speed of 80, it felt like the car might take off at any moment. Parts were rattling, and the door handle was also broken. Truly a terrible experience.
Popular car types, best rate by month/day of week/hour/rental period, one-way destinations, insurances
Deposit & credit card policies
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