Hertz, Abu Dhabi Airport Car Rental

Best price car rental
Address
Pick-up
Drop-off
Opening Hours
Security Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Hertz - Abu Dhabi Airport Information, Car Rental Instructions & Policies

Address

AUH Terminal A Rental Returns, short term park 2nd level, Abu Dhabi, 36800

Telephone

+97128058090

Pick-up Instructions

The Hertz - Abu Dhabi Airport car rental location is in terminal

You can walk to the counter of Hertz - Abu Dhabi Airport car rental.

Please go the Mezzanine Level, Terminal A for pick up.

Drop-off Instructions

Please return to the top floor of short term pakring opposite to terminal A. Google map link: https://maps.app.goo.gl/fum9tFqTMLdm6ZPp9

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59

Security Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards(pre-authorization)

Representative Car Models	Deposit Amount (approx.)	Business Days Required for Refund
Mercedes E-class Toyota Prado Jeep Wrangler Sahara Jeep Grand Wagoneer Audi Q3 Ford Galaxy Aut Pack up ^	100% of the rental car rate plus AED 6050	30-30

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master

E-voucher

Accepted on mobile, a printout is not required.

Age requirements

18 - 80 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

GCC Driving License

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

Original South Korea Driving License (English version)

An English translation must be provided on the back of the driver's license.

For local renters, you need to bring:

Full driver's license issued in United Arab Emirates

Additional Extras

To be updated

Cross Border

Not allowed:

Towards any countries, taking rental cars crossing border is not allowed.

Hertz vehicles cannot be driven and/or dropped off outside the United Arab Emirates and must not be taken by boat or otherwise off the continent.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

AED 3000-5000 for other car models.

AED 3000 for ,

AED 5000 for ,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.1 mi from Abu Dhabi Airport

11.8 mi from Abu Dhabi Al Bateen Executive Airport

Other Landmarks

16.9 mi from Al Bateen Palace

17.2 mi from Gold Souk

17.6 mi from Al Manhal Palace

CHECK RATES

Map view of Hertz Store Location

coordinates: 24.452403 54.6379253

Location Images

Pickup Sign

Guest Reviews

Total points： 8.8 / 10 Very good

Vehicle condition: 0.6
Vehicle cleanliness: 0.6
Spaciousness: 0.6
Counter staff: 0.5
Pick-up location: 0.5
Drop-off location: 0.5
Pick-up time: 30-60 mins
Drop-off time: 0-10 mins

M.ALMUTAIRI
Abu Dhabi
7 /10 Good
Reviewed: Friday, July 28, 2023
It took a long time to receive the car
Read More >
Anonymous
Abu Dhabi
10 /10 Excellent
Reviewed: Friday, December 29, 2023
Everthing went amazing. Would suggest an improvement on the pick-up process. The process is extremely slow and time consuming.
Read More >
Andrea Conrad
Abu Dhabi
8 /10 Very good
Reviewed: Monday, November 13, 2017
Good
Read More >
Claire Eugen
Abu Dhabi
2 /10 Poor
Reviewed: Sunday, October 22, 2023
Read More >
Jack Yeates
Abu Dhabi
10 /10 Excellent
Reviewed: Wednesday, September 12, 2018
Arrived late at night, no need to wait in line
Read More >
Zachary Congreve
Abu Dhabi
8 /10 Very good
Reviewed: Thursday, March 7, 2019
Overall service was quite satisfactory
Read More >
Milo Galbraith
Abu Dhabi
10 /10 Excellent
Reviewed: Wednesday, July 31, 2019
Pickup was quick, just mentioned the insurance without pushing it. On the way back, couldn't find a gas station on the highway and returned the car with half a tank. Not sure how much they'll charge.
Read More >
Shirley James
Abu Dhabi
10 /10 Excellent
Reviewed: Wednesday, March 6, 2024
Very good, just a lot of people getting cars on the same day.
Read More >
Francis Lincoln
Abu Dhabi
10 /10 Excellent
Reviewed: Thursday, March 21, 2024
The overall service at Hertz airport was great. The counter staff were patient and attentive, and there was no excessive upselling. Picking up and returning the car was smooth, though I had to wait in line for over ten minutes.
Read More >
Edwiin Bright
Abu Dhabi
10 /10 Excellent
Reviewed: Tuesday, February 20, 2024
Really like Hertz
Read More >
Brady Eugene
Abu Dhabi
10 /10 Excellent
Reviewed: Wednesday, February 21, 2024
Overall, it was quite good. The car they gave us had over 50,000 kilometers, but it still drove well.
Read More >
Franklin Hoover
Abu Dhabi
8 /10 Very good
Reviewed: Thursday, February 22, 2024
Overall satisfied, but the process of picking up the car was extremely slow. I have rented cars in Australia and other places before, but this was the slowest. The entire process took me half an hour. Picking up the car was also slow, the staff member walked out leisurely to find the car, and after a 20-minute wait, he handed me the keys and took me to the car.
Read More >
Deborah Joshua
Abu Dhabi
2 /10 Poor
Reviewed: Tuesday, May 21, 2024
Read More >
Mignon Archibald
Abu Dhabi
8 /10 Very good
Reviewed: Sunday, February 25, 2024
The process was a bit slow, it took an hour for the person before me to get their car and for me to finish my paperwork.
Read More >
Judith Gracie
Abu Dhabi
10 /10 Excellent
Reviewed: Tuesday, April 9, 2024
Great service, explained all the terms in detail.
Read More >
Sylvia Kelvin
Abu Dhabi
10 /10 Excellent
Reviewed: Saturday, August 3, 2024
Not bad
Read More >
Sidney Zimmerman
Abu Dhabi
8 /10 Very good
Reviewed: Wednesday, September 4, 2024
Overall, it's pretty good.
Read More >
Dempsey Aled(k)
Abu Dhabi
10 /10 Excellent
Reviewed: Wednesday, September 4, 2024
Great service!
Read More >
Kyle Amelia
Abu Dhabi
10 /10 Excellent
Reviewed: Friday, October 11, 2024
Good.
Read More >
Lesley Chesterton
Abu Dhabi
10 /10 Excellent
Reviewed: Saturday, February 8, 2025
The staff is very efficient.
Read More >
Barlow Pigou
Abu Dhabi
10 /10 Excellent
Reviewed: Friday, February 14, 2025
Overall, very good.
Read More >
Vivien Pritt
Abu Dhabi
10 /10 Excellent
Reviewed: Friday, February 28, 2025
Very satisfied, fast and professional
Read More >
Kennedy Samson
Abu Dhabi
10 /10 Excellent
Reviewed: Thursday, May 8, 2025
The process is simple, the service is good, I would choose it again.
Read More >
Jennifer Sapir
Abu Dhabi
10 /10 Excellent
Reviewed: Sunday, June 29, 2025
Satisfied
Read More >
Robert Joseph
Abu Dhabi
10 /10 Excellent
Reviewed: Tuesday, July 22, 2025
The car was new and in great condition. Both pickup and drop-off went smoothly. They briefly explained the insurance, and there was no pressure to buy it. Overall, it was a good experience.
Read More >
Liz Louise
Abu Dhabi
10 /10 Excellent
Reviewed: Monday, August 11, 2025
The staff at the pickup location was very enthusiastic. Late at night, they helped us handle the issue with the demagnetized credit card information entry. It was a very pleasant car rental experience.
Read More >
Anonymous
Abu Dhabi
8 /10 Very good
Reviewed: Wednesday, February 18, 2026
Service was actually pretty good, and there were three people at the counter so things moved along fairly efficiently.
Read More >
Anonymous
Abu Dhabi
10 /10 Excellent
Reviewed: Saturday, March 7, 2026
Pickup was super smooth and easy to find just by following the signs. They didn’t push any extra insurance at all, just reminded me the booking only included the basic coverage from the rental company.
Read More >