Alamo, Dubai Intl. Airport Terminal Car Rental

Best price car rental
Address
Pick-up
Drop-off
Opening Hours
Security Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Suzuki Ciaz
Compact
US$41.00/day
Rent a car
- Collision Damage Waiver & TP

Alamo - Dubai Intl. Airport Terminal Information, Car Rental Instructions & Policies

Address

DUBAI INTL AIRPORT TERMINAL 1, 67 AIRPORT ROAD, DUBAI, 00000, AE

Telephone

+9718003031 / +971501074072

Pick-up Instructions

The Alamo - Dubai Intl. Airport Terminal car rental location is in terminal

You can walk to the counter of Alamo - Dubai Intl. Airport Terminal car rental.

The rental counter is located in the terminal building. Please follow signs for car rentals once clearing the baggage claim. The National rental counter will be servicing Alamo customers.

Drop-off Instructions

Please return the vehicle to Parking A2. Follow the "Car Rental" signs at the airport to locate the car park. Once there, find the staff to complete the return procedure.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59

Security Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards(pre-authorization)

Representative Car Models	Deposit Amount (approx.)	Business Days Required for Refund
Applicable to all car types, incl. Compact, SUV, Economy, Mini and more. Pack up ^	100% of the rental car rate plus AED 3000	30-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master, DinersClub, JCB, Discover, AMEX

UnionPay is not accepted.

E-voucher

Accepted on mobile, a printout is not required.

Age requirements

21 - 65 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

For local renters, you need to bring:

Full driver's license issued in United Arab Emirates

Additional Extras

To be updated

Cross Border

Not allowed:

Towards any countries, taking rental cars crossing border is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

AED 3000 for other car models.

AED 4000 for Jeep Grand Wagoneer,Ford Transit 12-passenger Van Rwd Or Similar,Maserati Grecale,

AED 2500 for Ford Taurus,Audi A4 Avant,Bmw Serie 4 Gran Coupé,

AED 2000 for Chevrolet Tahoe,Jeep Wrangler Unlimited,Mercedes Gla,

AED 1500 for Nissan Sentra,Volvo Xc60,Toyota Fortuner,

AED 1200 for Volkswagen Taigo,Chevrolet Spark,Kia Rio Hb,Opel Grandland,Volkswagen T-cross,Kia Picanto,Volkswagen Virtus,

Theft Insurance Excess differs by car model:

CNY 500-1000 for other car models.

AED 4000 for Jeep Grand Wagoneer,Ford Transit 12-passenger Van Rwd Or Similar,Maserati Grecale,

AED 2500 for Ford Taurus,Audi A4 Avant,Bmw Serie 4 Gran Coupé,

AED 2000 for Chevrolet Tahoe,Jeep Wrangler Unlimited,Mercedes Gla,

AED 1500 for Nissan Sentra,Volvo Xc60,Toyota Fortuner,

AED 1200 for Volkswagen Taigo,Chevrolet Spark,Kia Rio Hb,Opel Grandland,Volkswagen T-cross,Kia Picanto,Volkswagen Virtus,

Third Party Liability Insurance Excess:

AED 30003

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.9 mi from Dubai Airport

27.3 mi from Dubai World Central - Al Maktoum International Airport

Railway Stations

2 mi from Al Qiyadah Station

2.2 mi from Creek Station

2.2 mi from Dubai Healthcare City Station

Hotels

2.3 mi from Lotus Grand Hotel

6.2 mi from Maison Privee - Loft West

6.3 mi from City Nights - 3B Villa City View

Other Landmarks

3.5 mi from Al Bastakiya

4.1 mi from Heritage Village

6 mi from The Dubai Fountain

CHECK RATES

Map view of Alamo Store Location

coordinates: 25.249218 55.351719

Guest Reviews

Total points： 8.2 / 10 Very good

Vehicle condition: 0.4
Vehicle cleanliness: 0.2
Spaciousness: 0.2
Counter staff: 0.4
Pick-up location: 0.2
Drop-off location: 0.2
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

Ahmed Amine
Dubai
10 /10 Excellent
Reviewed: Thursday, September 7, 2023
Very good experience & professional staff
Read More >
S.Gharzeddine
Dubai
8.7 /10 Very good
Reviewed: Tuesday, December 26, 2023
The car was smelly. Smoking smell mainly.
Read More >
Maurice Edie
Dubai
2 /10 Poor
Reviewed: Friday, March 2, 2018
Read More >
Sidney Zimmerman
Dubai
2 /10 Poor
Reviewed: Tuesday, March 6, 2018
Read More >
Carl Hobbes
Dubai
6 /10 Average
Reviewed: Sunday, April 16, 2017
Read More >
Hilda Freeman
Dubai
10 /10 Excellent
Reviewed: Wednesday, April 26, 2017
Quite convenient
Read More >
Salome Wheeler
Dubai
6 /10 Average
Reviewed: Thursday, August 9, 2018
Read More >
Toby Ellen
Dubai
10 /10 Excellent
Reviewed: Monday, December 18, 2023
Booking, pickup, and drop-off are convenient and fast.
Read More >
Ira Julia
Dubai
10 /10 Excellent
Reviewed: Tuesday, October 9, 2018
The service was quite professional, and the waiting time was not long.
Read More >
Beryl Wollaston
Dubai
10 /10 Excellent
Reviewed: Saturday, December 23, 2023
Very good
Read More >
Jacqueline Huggins
Dubai
10 /10 Excellent
Reviewed: Wednesday, December 13, 2023
The car rental service was satisfactory.
Read More >
Jocelyn Wild
Dubai
2 /10 Poor
Reviewed: Tuesday, May 15, 2018
Read More >
Viola Patience
Dubai
4 /10 Average
Reviewed: Saturday, October 7, 2023
Read More >
Nigel Jane
Dubai
2 /10 Poor
Reviewed: Thursday, May 31, 2018
Read More >
Megan Marjory
Dubai
10 /10 Excellent
Reviewed: Thursday, August 15, 2019
Excellent service. We got the car quickly upon arrival at the airport and started our pleasant journey right away. Fantastic! Our English isn't very good, but the staff was very patient and resolved all our issues. Great experience!
Read More >
Cecilia Arnold
Dubai
8 /10 Very good
Reviewed: Friday, September 6, 2019
Make sure to take detailed photos and videos of the car when you rent it, to save time when returning. Otherwise, any unrecorded damages or stains may be difficult to explain.
Read More >
Anna Jim
Dubai
10 /10 Excellent
Reviewed: Friday, June 14, 2024
Good
Read More >
Griselda Eddie
Dubai
2 /10 Poor
Reviewed: Friday, March 15, 2024
Read More >
Antony Rossetti
Dubai
10 /10 Excellent
Reviewed: Wednesday, January 24, 2024
Very satisfied
Read More >
Cheryl
Dubai
10 /10 Excellent
Reviewed: Thursday, February 1, 2024
Good
Read More >
Baldwin Johnson
Dubai
10 /10 Excellent
Reviewed: Friday, February 23, 2024
The service attitude is good.
Read More >
Joyce Funk
Dubai
10 /10 Excellent
Reviewed: Saturday, March 2, 2024
Extremely satisfied
Read More >
Doreen Barrie
Dubai
10 /10 Excellent
Reviewed: Tuesday, July 16, 2024
Quite satisfactory
Read More >
Gilbert Amelia
Dubai
10 /10 Excellent
Reviewed: Saturday, August 3, 2024
Very satisfied.
Read More >
Booth Whittier
Dubai
10 /10 Excellent
Reviewed: Tuesday, August 6, 2024
The car was better than expected, and Waze is much more user-friendly than Google Maps.
Read More >
Edison Chamberlain
Dubai
10 /10 Excellent
Reviewed: Friday, August 2, 2024
Very good.
Read More >
Ula Eisenhower
Dubai
10 /10 Excellent
Reviewed: Sunday, August 18, 2024
Overall, it was pretty good. The process was a bit slow, and I had to wait for a while, but there were no other issues. It was a decent experience overall.
Read More >
Susie Hudson
Dubai
8 /10 Very good
Reviewed: Sunday, August 11, 2024
Everything was great except for the long wait time to process the paperwork during pickup.
Read More >
Muriel Aldington
Dubai
10 /10 Excellent
Reviewed: Sunday, September 22, 2024
Excellent service.
Read More >
Nicole Macadam
Dubai
8 /10 Very good
Reviewed: Monday, September 23, 2024
The car rental procedures and vehicle pick-up are not at the same location.
Read More >
Joyce Bradley
Dubai
2 /10 Poor
Reviewed: Tuesday, October 8, 2024
Read More >
Bishop Franklin
Dubai
10 /10 Excellent
Reviewed: Saturday, October 12, 2024
As soon as you exit T1 airport, you can see Alamo along with two other companies, so the queue was a bit long. There were two staff members, and it took at least five minutes on average to serve each customer.
Read More >
Mortimer Adams
Dubai
10 /10 Excellent
Reviewed: Monday, October 21, 2024
I prepared in advance by doing research, brought my own phone holder, carefully studied the traffic rules, purchased full insurance, installed WAZE, drove safely without speeding. Parking in Abu Dhabi and Dubai was convenient and free of charge. Aside from the price increase during the National Day holiday, the self-driving experience was absolutely perfect.
Read More >
Ingram Matthew
Dubai
10 /10 Excellent
Reviewed: Friday, November 1, 2024
Satisfied, but the queue for paperwork was a bit long. I asked for a Ford, but the rental company gave me a Japanese Suzuki instead. It was decent overall.
Read More >
Todd Pansy
Dubai
6 /10 Average
Reviewed: Monday, November 11, 2024
Read More >
Baron Gresham
Dubai
10 /10 Excellent
Reviewed: Tuesday, October 15, 2024
Very satisfied.
Read More >
Vivian Ezekiel
Dubai
6 /10 Average
Reviewed: Friday, August 30, 2024
Read More >
Ingram Mackintosh
Dubai
10 /10 Excellent
Reviewed: Tuesday, November 26, 2024
Satisfied
Read More >
William Bertha
Dubai
10 /10 Excellent
Reviewed: Wednesday, November 27, 2024
Very good.
Read More >
Georgia Stuart
Dubai
10 /10 Excellent
Reviewed: Wednesday, December 11, 2024
The service is as excellent as always. However, this time the car had some issues; it started shaking when driving at around 130 km/h.
Read More >
Lilith Maria
Dubai
6 /10 Average
Reviewed: Tuesday, December 17, 2024
Read More >
Audrey Salome
Dubai
10 /10 Excellent
Reviewed: Friday, December 20, 2024
Once you pick up the car, drive it out promptly without wasting time. I spent half an hour maneuvering in the parking lot. I was charged 40 dirhams when leaving the parking area.
Read More >
Ken Raman
Dubai
10 /10 Excellent
Reviewed: Sunday, December 29, 2024
Overall satisfied
Read More >
Antonio Lancelot
Dubai
10 /10 Excellent
Reviewed: Tuesday, January 7, 2025
I feel like there are not enough staff at the rental company, and the pickup location has fewer people compared to the shop next door. The rental fee and deposit are charged separately, with a deposit of 3000 dirhams, which I think is too much. Refunds take 21 days. I compared it with another company, which only charged a total of 1000 dirhams for both the rental fee and deposit.
Read More >
Rupert Hansom
Dubai
10 /10 Excellent
Reviewed: Friday, January 31, 2025
Excellent service.
Read More >
Olive Baker
Dubai
10 /10 Excellent
Reviewed: Wednesday, February 5, 2025
Very satisfied
Read More >
Adelaide Rayleign
Dubai
10 /10 Excellent
Reviewed: Friday, February 21, 2025
Smooth and efficient service.
Read More >
Matt Eva
Dubai
6 /10 Average
Reviewed: Saturday, March 15, 2025
Read More >
Hugo Bridges
Dubai
10 /10 Excellent
Reviewed: Friday, February 14, 2025
Not bad.
Read More >
Lisa Betty
Dubai
8 /10 Very good
Reviewed: Thursday, February 13, 2025
The overall service was good.
Read More >
Ibrahim said
Dubai
10 /10 Excellent
Reviewed: Saturday, April 5, 2025
Very good and new car
Read More >
Alice Philip
Dubai
10 /10 Excellent
Reviewed: Thursday, April 3, 2025
The pick-up and drop-off process was quick and convenient, and the vehicle was upgraded from a subcompact car to a compact SUV.
Read More >
Abraham Bronte
Dubai
2 /10 Poor
Reviewed: Friday, May 9, 2025
Read More >
Gabriel Frances
Dubai
8 /10 Very good
Reviewed: Sunday, May 11, 2025
Satisfied
Read More >
Virginia Alerander
Dubai
10 /10 Excellent
Reviewed: Tuesday, May 13, 2025
Excellent
Read More >
Troy Nick
Dubai
6 /10 Average
Reviewed: Wednesday, May 14, 2025
Read More >
Fanny Nell
Dubai
6 /10 Average
Reviewed: Sunday, May 18, 2025
Read More >
Steven Bush
Dubai
8 /10 Very good
Reviewed: Wednesday, July 30, 2025
The deposit was not refunded in a timely manner, and communication was poor.
Read More >
Allen Bertram
Dubai
8 /10 Very good
Reviewed: Tuesday, August 19, 2025
Overall satisfied, the only issue was the persistent low tire pressure warning, which required me to go to the gas station every few days to inflate the tires. Communication with their customer service in English was difficult.
Read More >
Jennifer Sapir
Dubai
8 /10 Very good
Reviewed: Thursday, August 28, 2025
Only one person available, sometimes not present.
Read More >
Monica Kent
Dubai
10 /10 Excellent
Reviewed: Tuesday, September 2, 2025
The car was very new, performed well, and was clean both inside and out with no unpleasant odors.
Read More >
Rod Black
Dubai
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Satisfied
Read More >
Georgia Stuart
Dubai
10 /10 Excellent
Reviewed: Saturday, October 4, 2025
The service was a bit slow.
Read More >
Cleveland Daisy
Dubai
10 /10 Excellent
Reviewed: Saturday, October 11, 2025
The car rental offices of Alamo, National, and Enterprise are combined, and the signage is small, making it hard to find.
Read More >
Rodney Elsie
Dubai
8 /10 Very good
Reviewed: Thursday, October 16, 2025
When picking up the car, they mentioned upgrading the vehicle, but I ended up with a JAC SUV that was a bit difficult to drive. The car's Bluetooth required a USB cable connection—luckily, I brought one with me. The car was a bit slow to accelerate, and the steering wheel would vibrate on the highway, making my hands feel numb. However, considering the rental price, the overall experience was good. The car had no major issues or faults.
Read More >
Anonymous
Dubai
8 /10 Very good
Reviewed: Thursday, January 22, 2026
They really need to speed up the car handover and paperwork process.
Read More >
Anonymous
Dubai
10 /10 Excellent
Reviewed: Tuesday, March 3, 2026
It was our first time renting a car overseas and everything went really smoothly. Pick-up was very quick, and the staff clearly walked us through all the details. The car we got was exactly the model we booked on the platform, and it was in pretty good condition. Our friends who drove it all felt it handled well. Returning the car was just as smooth: they checked it quickly and told us on the spot that both the car condition and fuel level were all good. After we got back home, we soon received the toll and parking bills, and as soon as everything was settled, our deposit was unfrozen right away. This city is by the sea, so the car got covered in bird droppings when parked outside. We thought we’d be charged a cleaning fee, but there was none—clearly the rental company understands that bird mess is just part of being in a coastal city and not something we did on purpose, which felt very considerate.
Read More >
Anonymous
Dubai
8 /10 Very good
Reviewed: Thursday, March 5, 2026
Overall pretty satisfied.
Read More >