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Europcar, Terminal 1 Dubai International Airport Car Rental

Europcar 3000+ ratings, 26 reviews

Dubai, Dubayy, United Arab Emirates

8.0 / 10 Very good

Europcar - Terminal 1 Dubai International Airport Information, Car Rental Instructions & Policies

Address

IN TERMINAL 1 ARRIVAL HALL, LOCATION AFTER CUSTOMS CLERANCE, 2533, DUBAI, DUBAI

Telephone

+971529880040

Pick-up Instructions

The Europcar - Terminal 1 Dubai International Airport car rental location is in terminal

You can walk to the counter of Europcar - Terminal 1 Dubai International Airport car rental.

The location is in Terminal 1, please follow the sign to go to the location to pick up the car.

Drop-off Instructions

Please follow the "Car Rental Return" sign to find the exclusive parking area of Europcar to return the car.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
00:01 -23:59
00:01 -23:59
00:01 -23:59
00:01 -23:59
00:01 -23:59
00:01 -23:59
00:01 -23:59

Security Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards(pre-authorization)
Representative Car ModelsDeposit Amount (approx.)Business Days Required for Refund

Applicable to all car types, incl. Compact, SUV, Economy, Mini and more.

Pack up ^
20% of the rental car rate plus AED 150030-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master, AMEX

Visa Master AMEX

UnionPay is not accepted.

E-voucher

Accepted on mobile, a printout is not required.

Age requirements

21 - 75 years old

Young Driver Fee applies at 21 - 24 years old with charge of USD 5 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1-2 year(s).

The following models require 3 year's of license holding time: Kia Rio Hb

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

For local renters, you need to bring:

Full driver's license issued in United Arab Emirates

Additional Extras

To be updated

Cross Border

Not allowed:

Towards any countries, taking rental cars crossing border is not allowed.

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.9 mi from Dubai Airport

27.3 mi from Dubai World Central - Al Maktoum International Airport

Railway Stations

2 mi from Al Qiyadah Station

2.2 mi from Creek Station

2.2 mi from Dubai Healthcare City Station

Hotels

2.4 mi from Lotus Grand Hotel

6.2 mi from Maison Privee - Loft West

6.3 mi from City Nights - 3B Villa City View

Other Landmarks

3.6 mi from Al Bastakiya

4.1 mi from Heritage Village

6.1 mi from The Dubai Fountain

CHECK RATES
Map view of Europcar Store Location
coordinates: 25.2489 55.3523

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points： 8.0 / 10 Very good

  • Vehicle condition: 6.8
  • Vehicle cleanliness: 6.5
  • Spaciousness: 6.7
  • Counter staff: 6.0
  • Pick-up location: 6.1
  • Drop-off location: 6.0
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins

  • O.Petit

    Dubai

    8.2 /10 Very good

    Reviewed: Monday, December 18, 2017

    Like: i have been upgraded as the booked category was not available. Appreciate. Helpful staff
    Dislike: the location to find the agency in car. better to reach it by metro !!
    Read More >

  • Yusri Nassir

    Dubai

    10 /10 Excellent

    Reviewed: Friday, December 29, 2017

    Like: Overall is very good...only one thing..i ve requested for a navigation system..but not provided
    Dislike: NA
    Read More >

  • T.Dhafar

    Dubai

    8.2 /10 Very good

    Reviewed: Monday, July 2, 2018

    Like: Vehicle was 2017 model @12k milage, neat and clean Payments and billing was handled correctly and without delays on authorized amount on the credit card
    Dislike: Expected 2018 model as communicated by counter while picking up but the car was good
    Read More >

  • V.Kakaria

    Dubai

    10 /10 Excellent

    Reviewed: Monday, July 23, 2018

    Like: Upgraded us as well!
    Read More >

  • R.White

    Dubai

    9 /10 Excellent

    Reviewed: Wednesday, April 17, 2019

    The Wait was an appalling experience, extremely slow processing of customers and a long queue developed. No communication as to why it takes so long to process a person - 20 minutes each client? seriously bad. My car had to be brought from a different terminal.
    Read More >

  • T.Alyami

    Dubai

    4.3 /10 Average

    Reviewed: Tuesday, April 23, 2019

    The did not send the invoice details by email: turkiemt0@gmail.com
    Read More >

  • M.Schober

    Dubai

    9 /10 Excellent

    Reviewed: Wednesday, April 24, 2019

    In Sharjah you have to call Europcar to come to the car drop area.
    Read More >

  • A.Al Debai

    Dubai

    2 /10 Poor

    Reviewed: Sunday, May 5, 2019

    Very bad to keep your customers waiting for 3 Hours while you have recived bookings in advance and you should be prepared
    Read More >

  • m.muyasser

    Dubai

    9 /10 Excellent

    Reviewed: Monday, May 6, 2019

    Cooperative staff
    Read More >

  • Anonymous

    Dubai

    5.7 /10 Average

    Reviewed: Wednesday, June 19, 2019

    My car was located on term 1 which took more than 60 mins to bring into term 3 as per my request originally!
    Read More >

  • r.Lateef

    Dubai

    9.7 /10 Excellent

    Reviewed: Wednesday, September 11, 2019

    The car exceeded my expectation, it was just what I needed in Dubai. I found Europcar cheaper than anyone else in this car range.
    Read More >

  • Syed Mohammed Adil

    Dubai

    9 /10 Excellent

    Reviewed: Tuesday, October 15, 2019

    Got a Nissan kicks spacious car felt a need for more punch
    Read More >

  • J.ALAWADHI

    Dubai

    8.3 /10 Very good

    Reviewed: Monday, November 18, 2019

    All fine but car scaring client to go with insurance ??? Also dropping the car scared me as they are even looking if there is small scratch to charge you????
    Read More >

  • H.Abonadi

    Dubai

    7.7 /10 Good

    Reviewed: Friday, November 22, 2019

    It was good but the staff was not friendly.
    Read More >

  • Anonymous

    Dubai

    7.7 /10 Good

    Reviewed: Saturday, November 30, 2019

    Took 30 minutes to get a car. It was not clean on the outside. The inside was clean.
    Read More >

  • A.Abu Ghalwa

    Dubai

    6.3 /10 Average

    Reviewed: Sunday, December 1, 2019

    The car is in good condition, however there is black film in the back glass, and half of the windshield “Really back” that you cannot see anything through it or in the back from the mirror... I am not sure how this is allowed!!
    Read More >

  • A.Shah

    Dubai

    8.7 /10 Very good

    Reviewed: Saturday, January 18, 2020

    The car was very good. Very compact. Easy to drive. It served us well during our stay
    Read More >

  • J.Erhunmwunsee

    Dubai

    10 /10 Excellent

    Reviewed: Monday, February 10, 2020

    Great services.
    Read More >

  • E.Ch

    Dubai

    9.7 /10 Excellent

    Reviewed: Friday, February 14, 2020

    Nice prices in comparison with other rental companies, new and clean car, helpful customer service
    Read More >

  • Anonymous

    Dubai

    7.7 /10 Good

    Reviewed: Tuesday, February 18, 2020

    Staff could’ve been more helpful by opening the door when they can see I'm trying to push a trolley & my wife’s pushing a baby pram. Car wasn’t cleaned either & we had to ask for water when previous rental companies in Dubai provide these without asking
    Read More >

  • H.CHOUREITAH

    Dubai

    9.3 /10 Excellent

    Reviewed: Saturday, February 22, 2020

    The treatment was perfect, they provided higher class car than reserved, car is brand new nd very clean, the only problem the the deposit amount will take more 20 days to return, which is too much, traffic report can be received within 5 days max!!
    Read More >

  • Tong Shew Long

    Dubai

    9 /10 Excellent

    Reviewed: Monday, February 24, 2020

    The Car that we rental is extremely new. The counter staff are so helpful and explains every needed to know in details.
    Read More >

  • Novia Springhall

    Dubai

    10 /10 Excellent

    Reviewed: Monday, March 27, 2017

    There is a counter in the hall right after exiting Terminal 3. After completing the formalities, they enthusiastically guided us to the parking lot outside the hall to get the car. Very close, no need for shuttle!
    Read More >

  • Madge Walter

    Dubai

    4 /10 Average

    Reviewed: Monday, June 11, 2018

    Read More >

  • Gerald Gray

    Dubai

    2 /10 Poor

    Reviewed: Tuesday, May 29, 2018

    Read More >

  • Claude Kipling

    Dubai

    10 /10 Excellent

    Reviewed: Sunday, August 24, 2025

    Very satisfied with the overall service.
    Read More >

  • Anonymous

    Dubai

    10 /10 Excellent

    Reviewed: Friday, February 20, 2026

    Super satisfied, everything went smoothly from start to finish.
    Read More >

  • Anonymous

    Dubai

    10 /10 Excellent

    Reviewed: Friday, February 27, 2026

    Super satisfied with everything.
    Read More >

More Car Rental Brands at Dubai Airport

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What's the address of the rental location?

IN TERMINAL 1 ARRIVAL HALL, LOCATION AFTER CUSTOMS CLERANCE, 2533, DUBAI, DUBAI

What is the Telephone Number?

+971529880040

How to Pick up from Branch or Car Park & After Hours Pickup Must-know?

The Europcar - Terminal 1 Dubai International Airport car rental location is in terminal

You can walk to the counter of Europcar - Terminal 1 Dubai International Airport car rental.

The location is in Terminal 1, please follow the sign to go to the location to pick up the car.

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

Please follow the "Car Rental Return" sign to find the exclusive parking area of Europcar to return the car.

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

Accepted on mobile, a printout is not required.

What are the Driver's Age Requirements for this Car Rental Company?

21 - 75 years old

Young Driver Fee applies at 21 - 24 years old with charge of USD 5 per day approximately.

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1-2 year(s).

The following models require 3 year's of license holding time: Kia Rio Hb

  • For foreign renters, you need to bring:

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

  • For local renters, you need to bring:

    Full driver's license issued in United Arab Emirates

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    0.9 mi from Dubai Airport

    27.3 mi from Dubai World Central - Al Maktoum International Airport

  • Railway Stations

    2 mi from Al Qiyadah Station

    2.2 mi from Creek Station

    2.2 mi from Dubai Healthcare City Station

  • Hotels

    2.4 mi from Lotus Grand Hotel

    6.2 mi from Maison Privee - Loft West

    6.3 mi from City Nights - 3B Villa City View

  • Other Landmarks

    3.6 mi from Al Bastakiya

    4.1 mi from Heritage Village

    6.1 mi from The Dubai Fountain

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