HERTZ CAR RENTAL REVIEWS IN UNITED ARAB EMIRATES

Satisfied, smooth pick-up and drop-off, no extra sales pitches.

Service was actually pretty good, and there were three people at the counter so things moved along fairly efficiently.

The efficiency of pick-up and drop-off services was good. While I understand the rule for replacement within the same car category, being forced to accept a downgrade without a price reduction is unreasonable and shows a lack of contractual awareness.

The car was new and in great condition. Both pickup and drop-off went smoothly. They briefly explained the insurance, and there was no pressure to buy it. Overall, it was a good experience.

Friendly staff with smooth English communication.

The process is simple, the service is good, I would choose it again.

The overall service was average.

You first register and pay the deposit at the counter inside the airport, then head to the parking lot office to find the staff from your rental company and do the vehicle inspection before picking up the car. During peak times you may have to wait a bit, so I’d recommend allowing extra time when returning the car.

Pretty good. Worth renting from here.

Satisfied

Great service.

Satisfied

Overall service is satisfactory.

Pickup was super smooth and easy to find just by following the signs. They didn’t push any extra insurance at all, just reminded me the booking only included the basic coverage from the rental company.

Very satisfied

Very satisfied

The staff at the pickup location was very enthusiastic. Late at night, they helped us handle the issue with the demagnetized credit card information entry. It was a very pleasant car rental experience.

Very good, probably because it wasn't a holiday. There was no queue and the process went smoothly. Bought insurance in the store at a relatively low price, and the vehicle was upgraded to a Toyota CH-R hybrid. Easy to drive and fuel-efficient. No need to clean the car when returning it (it was fairly clean). Really like Hertz!

The service was very good.

Very satisfied, fast and professional